


McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
On a random note on all McDonald’s: back in the day, I did not order extra mayo on my McChicken, I am not sure if they started using less mayo or if I have become that person who gets extra mayo…
I have screenshots of the deal, my order, my drive through code, my receipt and my card being charged. This meant nothing to them becuase they would not honor the deal. They asked that I cancel the order and place a new one without the deal. The deal was about half off and if I canceled the order i would have to wait 15 minutes before i could use a differnt deal in the app and who knows if they would honor that deal. Not to mention they have my money for up to 7 days to do with as they please while I wait for my refund, that seems fair.
I am done just accepting a loss of my money at no fault of my own due to corprate conglomerates purposely false advertising and bait and switching. This is not the first time this has happened at this location or others. The only reason it is going to be the last time is becuase I am no longer going to be a McDonald’s customer.
It probably wont go anywhere but I’m going to be contacting my lawyer for false advertising. If any other restraunt that wasn’t a chain had a price on their menu that was incorrect and a customer caught it, they would honor the menu price. Why is this situation any different. Maybe it will turn into a class action like Dollar General with deceptive pricing tactics.
I have been a loyal customer for decades and that will no longer be the case. I will express my dismay with all my friends and family, I will denounce your company on social media and I will do everything in my power to cost you every penny you have cost me over the years.
See you tomorrow with a sign that says “Dont eat here unless you support false advertising” and see you in court!
Thanks for the reply that lacks any kind of apology and gives me extra work on my Sunday.
At the next window, a staff member was extremely rude and insisted we pay for the apple slices. I explained that we didn’t request extra fries and that apple slices are supposed to be included. Instead of correcting the mistake, she doubled down and again demanded payment.
I asked to simply swap the extra fries for the apple slices. She called over a supervisor (possibly the manager), who didn’t listen at all—he just snatched the Happy Meals and replaced the fries, without wearing gloves. He then practically threw the meals back at us through the window. Completely unprofessional.
If he is the manager, both he and his team need serious customer service and food safety training. All of this could have been avoided if the order had been taken correctly. I do not recommend this location.