Joshua Segue
Never order from this store, Door Dasher went to the store, picked up the meal and canceled the order. The driver completely stole the food, then the next DoorDasher assigned to go pick up the food gets to the store and is told, it’s already been picked up once I explain to the store what occurred they would not remake the food and said contact DoorDash! Then five minutes after this ordeal happens the store sets their status as temporarily unavailable, with almost an hour and a half before they close! DoorDash‘s policy now is to refund the original payment method instead of giving an account credit so you can order more food, their refund takes 5 to 7 business days! DoorDashers are allowed to steal the food, Taco Bell, obviously seeing what happened and knowing that there is never two Dashers coming for the same order if the first one was truly legitimately picked up won’t now remake the food and then DoorDash takes up to a week to release the money from the meal that was just stolen!
… moreSweet Harmony
This store is very upsetting, literally everytime I have come here there has been an issue. Today I ordered the #2 which is 3 soft taco supremes with a side of nacho cheese, I wanted a Pepsi they had no Pepsi that’s fine I’ll take a Dr. Pepper. Get to the window and was asked would I like sauce, yes Mild “we don’t have mild sauce” well dang so I took hot. Parked my car in the parking lot to eat, my food don’t have any sour cream, my nacho cheese don’t have a lid, and my soda is just no flavor at all smh. Went back through the drive thru for a refund to be told that they can’t do refunds when the GM isn’t there smh. I am so frustrated right now, this is very sad to the point they may as well shut this place down until they can get things together. Because based off of all of these reviews and my previous experience this is an ongoing issue. No napkins as well and had the sloppiest of tacos like majority of the taco packaging was wet, wet why idk because I really don’t have an understanding.
… morePartyof2Plus3
This location needs to be shut down or a whole new staff. Out of everything! Rude staff. Food made incorrectly and portions for an infant. Moving slow, just standing there. Line backed up everyone waiting. Only one employee tried to be helpful Mr. Scooter everyone else needs serious training. Very shocked because Taco Bell is usually fast and good.
… moreNathan Coflin
I go to eat here inside on Saturday 11/8 and neither kiosk is working. I am told by a heavy set woman working there that I cannot place an order at the register and I’ll have to use the drive thru. Truly terrible customer service. Making people use kiosks is one thing but when both are out of order not allowing someone to place an order inside at all is ridiculous. This Taco Bell needs a management overhaul.
… moreMark Belanger
Absolute worst taco bell ever. Asked me to order then had to repeat it cause they weren’t listening. Then was told at the window, the machine to make my stuff was broke. Then ordered another item same price. So they wouldnt have to return money. Then my cherry coke was all soda water not even dark. I’m sure they did it on purpose. Then when I got home the Chicken Cascadia had nothing in it but the tortilla. The attitude of the guy or girl ,not sure, was absolutly horrible. Mummbled everything they said. Dont go here.
… moreCharnese Shavers
Horrible customer service…today I ordered pickup around 1145pm..I sent my husband to pick up the food and blindly he didn’t know what he was picking up, they got the whole order wrong. I drove back up to get the right food and a black woman with colorful braids decided to argue me up and down about how she gave us the right food…I got my food needless to say but yall have to do better…
… moreMel B
Worst Taco Bell I’ve ever been to. There was almost no meat in my chalupa or in my husband’s steak quesadilla. The employee who bagged our food put our fries in the bag head first and then stuck everything else on top of them. The bag was so greasy because of the upside down fries. We also were given zero napkins with our order. I would’ve expected more since we were the only guests in the whole restaurant.
… moreValva Hambrick
I have a bad experience at this store and others in our area. I’m allergic to the beans so I always ask for no beans. Once the one on Wesley gave me ALL beans no meat. And it was late night so when I went back they had closed early. This time I asked for no beans and I got NO BEANS! The food was good and neat, the crew was friendly but the lemonade? Check the lemonade. All around great job guys!
… moreJames Jones
Very rude staff. We tried to go through drive through and got told we had to come in. When I came in the staff would not take my order either. Both employees preferred to stand there and argue then just do their job and take care of the customer.
… moreDeBorah Battle
The manage was rude and unprofessional. The young personal was calling out orders. (Who has two order) so we had two order and was giving someone else order. Now we order on machine with name. They how the order should have been called out or why give them your name? Then the manage said out loud why take the order if it not yours all rude like she’s mad. But they gave it to us, we didn’t just take it off the count. And my husband stated what our order was and the young man gave it to him like that was what was in the bag. When I looked in it, it was not . So poor train of how to handle orders. And that started other to start complaining, while the manager is complaining about us instead of teaching her co workers. Not blaming your customer.
Never go there again. We will not be back to this location.
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