Adrielly Dutra
I absolutely love buying food there! The food is always delicious, well prepared, and served quickly, the staff truly makes the difference they are amazing, friendly, and always helpful, It’s always a great experience, and I’ll definitely keep coming back!
… moreAri
Wendy’s presents a mixed experience, characterized by commendable food quality and a pleasant atmosphere, yet marred by inconsistencies in customer service. The menu offers a diverse range of options, all prepared to a high standard, ensuring a satisfying dining experience. The ambiance of the restaurant is generally welcoming, providing a comfortable setting for both quick meals and relaxed gatherings.
However, recent encounters have raised concerns regarding the professionalism of the staff. Specifically, an incident occurred where my daughter attempted to inquire about employment opportunities for minors. The response received was not only unhelpful but also included inappropriate language, reflecting poorly on the establishment’s training and customer service protocols.
In conclusion,while Wendy’s excels in providing quality food and a positive atmosphere,there is a pressing need to address and improve the standards of customer service. Ensuring that all staff members adhere to a professional code of conduct is crucial for maintaining the restaurant’s reputation and ensuring a positive experience for all patrons. Addressing these service issues would undoubtedly elevate Wendy’s to a consistently excellent dining option.
… moreJoe Martone
This is a clean Wendy’s with good customer service. I’m noticing subtle changes in the fast food industry (smaller everything at the same price) and it’s across the board in this segment as well. More for less.
… moreJosh Patterson
Service is always slow, lazy, and poorly done. Drive through replaced with an AI that never understands you making it take forever just to end up needing to talk to the person anyway. The AI thing is everywhere so that’s a hit to Wendy’s as a whole but the overall service here is pitiful and you can tell the workers are really being lazy. I understand fast food jobs suck but its an awful experience for the customers and employers should reconsider.
… moreJ D
The staff was very lively. Young kids actually having fun while working. The chili was really good with the cold weather. Dave’s Double is always yum.
… moreElisiane Carvalho Neckel
SOOO GOOD?? Why is it not as popular than McDonald’s, it definitely deserve as much credit, it’s VERY cheap lots of options, staff are willing to help, they made a mistake with my order but they fixed it so yes it’s fine. Definitely 9/10 it’s wayyy better than McDonald’s.
… moreFree Fii
Them workers be fast and like mad nice!
Nice as heck ! like I can’t walk in the door without feeling as welcome as freaking anything. I would put this wendies on top of my list of best fast food within 55 miles of downtown Boston NO CAP
… moreAbby Elliott
I hate to leave a bad review but every single time I’ve been to this location something goes wrong. usually they forget things and I have to loop back around the drive thru or go inside, sometimes I receive the wrong items, but this time I had placed a mobile order just before 2 am, according to google they were open until 2:30 am. I arrived around 2:10 to them being closed and were not able to make anything that I had ordered, which sucks but not the workers fault that the hours are wrong. What was most frustrating is not being able to get a refund when I was there or through the app. They gave me a receipt and told me to go back the next day and explain the situation to get a refund. This Wendy’s is about 15-20 mins drive from me, which is a whole lot of work to get money back for food I never received! They definitely need a better system in many ways.
… moreTyler Young
Last 7 times I doordashed from this location they will not give you their sauces that cost 75cent each I’ll buy 5 and they won’t give a single one had to call doordash support and get a refund the past 7 times. I put a review on doordash aswell do not let them scam you out of those expensive sauces 1 STAR
… moreAlana Howland
Ordering through the kiosk may reduce staffing needs, but it isn’t straight forward when making changes. I ordered a 2 JBC meal, made changes to what I thought would be both sandwiches…it was not. But as always, the fries were fantastic
… more