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Chefs at hibachi grills keep the dining room lively at this Japanese eatery with a broad sushi menu.
Address and Contact Information
Address: 7860 Gate Pkwy, Jacksonville, FL 32256
Phone: (904) 854-0485
Website: https://otakijax.com/
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Order and Reservations
Reservations: otakijax.com
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Otaki Japanese Steakhouse
… sushi rolls, generous cuts of sashimi, and the most perfectly crafted rice. View Menu · Otaki Jacksonville. 7860 Gate Parkway. Jacksonville, FL 32256. Email Us.
Menu – Otaki Japanese Steakhouse
Otaki Jacksonville. 7860 Gate Parkway. Jacksonville, FL 32256. Email Us. [email protected]. Hours. Mon: 11:00am – 2:00pm, 5pm-9:00pm. Tues: 11:00am – 2:00pm …
Otaki Japanese Steakhouse | Jacksonville FL – Facebook
Details. . 88% recommend (727 Reviews). . $$. . Open now. . 7860-119 Gate Pkwy, Jacksonville, FL, United States, 32256 ; Links. . otakijax.com ; Contact info.
Reviews
Kiki Zimm
I have been coming to Otaki Japanese Steakhouse since 2020, and it has consistently been one of my favorite restaurants. The atmosphere is always welcoming, upbeat, and perfect for both casual dinners and special occasions. The hibachi experience is fun and interactive, and the chefs truly make each visit memorable.
What stands out the most is how accommodating and professional the staff is, especially when I bring large parties. Organizing big groups can sometimes be challenging, but the team handles everything smoothly and with such kindness and patience. They are attentive without being overwhelming and always make sure everyone feels taken care of.
The food is consistently fresh, flavorful, and beautifully prepared. The portions are generous, and whether it’s hibachi steak and shrimp, fried rice, or sushi, the quality never disappoints.
After coming here for years, I can confidently say the service, food, and overall experience have remained consistently excellent. I highly recommend Otaki Japanese Steakhouse to anyone looking for great food, fun vibes, and exceptional hospitality.
… moreWhat stands out the most is how accommodating and professional the staff is, especially when I bring large parties. Organizing big groups can sometimes be challenging, but the team handles everything smoothly and with such kindness and patience. They are attentive without being overwhelming and always make sure everyone feels taken care of.
The food is consistently fresh, flavorful, and beautifully prepared. The portions are generous, and whether it’s hibachi steak and shrimp, fried rice, or sushi, the quality never disappoints.
After coming here for years, I can confidently say the service, food, and overall experience have remained consistently excellent. I highly recommend Otaki Japanese Steakhouse to anyone looking for great food, fun vibes, and exceptional hospitality.
Rob Shumate
Our DelnWebb Dinner Club went on a Tuesday night.There we’re 2 seatings, one at 5 and the other at 7. We arrived early for the 5pm seating and the hibachi room wasn’t quite ready for us. However, we waited in their bar area and was surprised that it was happy hour.nThe bartenders were great with everyone. We were finally seated in the hibachi room. The 5pm seating had about 50 people and the service was wonderful. The hibachi dinner was wonderful and plentiful. The chef was very entertaining, and again, the service at our hibachi table was exceptional!
… moreJohn Bastian
The food i a great and you can watch them make your meal. I had Habachi steak with vegetables and fried rice with side salad and green tea. It was delicious
… moredulce
We are not from the area, and we wanted to try something new. The experience was absolutely phenomenal. Our server was extremely friendly and attentive! The chef was also wonderful! The food was absolutely delicious! Overall wonderful experience.
… moreMellissa Dzion
This was my first visit to this location. I went with a group of friends for a birthday celebration. It was a busy Saturday evening but we had a reserevation so the wait was nearly nothing.
Kayla B, our waitress, was great and very attentive and conscientious. Drinks were never empty and dishes were moved out of the way as soon as we finsihed them. The hibachi chef was very entertaining but the show seems to be exatly the same at every Japanese steakhouse. The kids love it, so I guess that’s what matters!
The bill was a bit more than expected as there was a hidden upcharge that I wasn’t aware of. The steak and shrimp, as well as, the steak and scallops meal both have an upcharge of $7 for filet. Each beverage is now $5 (tea/soda/lemonade) and a 20% gratuity is automatically charged. NO WHERE was it posted about upcharges nor the automatic gratuity. BEWARE!
… moreKayla B, our waitress, was great and very attentive and conscientious. Drinks were never empty and dishes were moved out of the way as soon as we finsihed them. The hibachi chef was very entertaining but the show seems to be exatly the same at every Japanese steakhouse. The kids love it, so I guess that’s what matters!
The bill was a bit more than expected as there was a hidden upcharge that I wasn’t aware of. The steak and shrimp, as well as, the steak and scallops meal both have an upcharge of $7 for filet. Each beverage is now $5 (tea/soda/lemonade) and a 20% gratuity is automatically charged. NO WHERE was it posted about upcharges nor the automatic gratuity. BEWARE!
Gary Y (ScaryGary)
I took my wife here hoping to ease the suffering of a pet dying.
It did not work.
The service was great! The waitress was very friendly and helpful. The drinks were strong and the food was oh so tasty.
Nom nom nom
I inhaled my entire dinner while my wife picked at her food deep in thought.
I was so satisfied that I almost shed a tear on the way home.
My wife did cry on the way home.
Sigh.
Highly recommend Otaki – doesn’t quite replace a beloved dog though.
Sigh.
I recommend the SKRIMP, Chicken, and steak.
Perfectly cooked all around. Most tender chicken I’ve ever had.
Wish our dog could have tried it.
… moreIt did not work.
The service was great! The waitress was very friendly and helpful. The drinks were strong and the food was oh so tasty.
Nom nom nom
I inhaled my entire dinner while my wife picked at her food deep in thought.
I was so satisfied that I almost shed a tear on the way home.
My wife did cry on the way home.
Sigh.
Highly recommend Otaki – doesn’t quite replace a beloved dog though.
Sigh.
I recommend the SKRIMP, Chicken, and steak.
Perfectly cooked all around. Most tender chicken I’ve ever had.
Wish our dog could have tried it.
Matthew
I am using stars where 3 meets the expectations of a sit down restaurant meal.
We both had hibachi.
* The meal was a 3. It met expectations but was not “very good” (4) or “exceptional” (5). Neither was it “I would be willing to eat it…” (2) or “avoid” (1). It just was not a very memorable meal.
* The service was a 2. Beverages were $4.50/ea and we were not offered refills. There was a feeling of being rushed out the door. This is because within minutes of the hibachi chef walking away everyone was brought their checks, even though we had just received our proteins ~4 minutes earlier. They also automatically add a service charge starting at parties of 4.
* The atmosphere was a 4. Met expectations, decor was flattering, plenty of space for people to move, clean.
I suggest that you try them as you may enjoy your experience more. We felt it was average.
… moreWe both had hibachi.
* The meal was a 3. It met expectations but was not “very good” (4) or “exceptional” (5). Neither was it “I would be willing to eat it…” (2) or “avoid” (1). It just was not a very memorable meal.
* The service was a 2. Beverages were $4.50/ea and we were not offered refills. There was a feeling of being rushed out the door. This is because within minutes of the hibachi chef walking away everyone was brought their checks, even though we had just received our proteins ~4 minutes earlier. They also automatically add a service charge starting at parties of 4.
* The atmosphere was a 4. Met expectations, decor was flattering, plenty of space for people to move, clean.
I suggest that you try them as you may enjoy your experience more. We felt it was average.
kayla
was very rushed the entire time some orders were taken wrong because of this. it did not take long for food to be out and finished and we were even rushed to pay. was cussed out by the server and yelled at because we were taking too long to pay. mind you it took us 45 mins max to finish everything and receive our checks. cook was also making innapropriate jokes and comments while it was obvious there were minors at the table. the food is also mediocre to have such a bad experience.. do not waste your money, so many other hibachi places to go to in jax..
… moreKristie smith
Overall it was pretty good. I was a little bit disappointed that the rice was so plain. That was a first for me in terms of sitting down for a Japanese steakhouse at the grill. I was a little frustrated when the bartender took it upon herself to refill our drinks and I wasn’t even done with my first one and didn’t ask for a second round which I was then obligated to pay a lot of money for. I would not think at a place like that that a regular lemon drop would be so expensive. I will say that there’s only two tables open and Two Chefs available for those tables so the wait was kind of long but the chef that we got was fantastic. I truly had not had a chef That animated and fun in a long long time but then again I don’t get to go out for Japanese Steakhouse dinners very often either. By far the most enjoyable part was our chef and the regular steak was phenomenal. I stopped ordering steak at places like this because it was always so tough and I was pleasantly surprised when I tasted my husband’s and it was very tender! Not too bad considering we had something else planned in it fell apart and we just ended up here.
… moreNia
*READ THE LOW RATING REVIEWS FIRST BEFORE CONSIDERING.*
I drove a long way to try Otaki Steakhouse based on the reviews, and honestly, I’m extremely disappointed. The customer service was awful from the moment I walked in. I stood at the front with no greeting or acknowledgment until I said something to the host.
After placing my order, I noticed a 10% fee added to my total. I asked where that was listed, and the host picked up a menu to show me—but it wasn’t there. I explained that customers should be informed, especially when it’s not clearly stated anywhere online or on the menu.
While I was ordering, a couple came up asking about a 20% gratuity fee added to their check, since I was standing next to her, I decided to chime in and let her know the menu and website say it’s only applied to parties of four or more. The woman agreed that something was off and said she didn’t appreciate the server adding it without saying anything, because she would’ve tipped more. Clearly, there is confusion and inconsistency around fees, and it’s frustrating for customers.
Then when my food came, I checked it and asked for teriyaki sauce and my receipt. The ignorant black girl with dreads and a red wrap handed me my food looked visibly annoyed and acted like I was inconveniencing her. I also asked about the portion because for $34, there was barely a spoonful of steak and chicken. Her response was, “Ma’am, I just work here. If that’s what they gave you, that’s what they gave you.” No accountability, no effort, no care. I had to collect myself because I almost took it there. The disrespect was unnecessary and unprofessional.
After seeing reviews on Facebook and Google, I really wanted to give this place a fair chance — but never again. Between the terrible service, unclear fees, and overpriced, small portions, it’s not worth it. I’ll stick to Wasabi at the Town Center. They’re decent enough.
UPDATE: Food (Steak and chicken hibachi) is edible but not worth the hype or price. Every single thing is bland. What gives it taste is the teriyaki sauce and shrimp sauce.
… moreI drove a long way to try Otaki Steakhouse based on the reviews, and honestly, I’m extremely disappointed. The customer service was awful from the moment I walked in. I stood at the front with no greeting or acknowledgment until I said something to the host.
After placing my order, I noticed a 10% fee added to my total. I asked where that was listed, and the host picked up a menu to show me—but it wasn’t there. I explained that customers should be informed, especially when it’s not clearly stated anywhere online or on the menu.
While I was ordering, a couple came up asking about a 20% gratuity fee added to their check, since I was standing next to her, I decided to chime in and let her know the menu and website say it’s only applied to parties of four or more. The woman agreed that something was off and said she didn’t appreciate the server adding it without saying anything, because she would’ve tipped more. Clearly, there is confusion and inconsistency around fees, and it’s frustrating for customers.
Then when my food came, I checked it and asked for teriyaki sauce and my receipt. The ignorant black girl with dreads and a red wrap handed me my food looked visibly annoyed and acted like I was inconveniencing her. I also asked about the portion because for $34, there was barely a spoonful of steak and chicken. Her response was, “Ma’am, I just work here. If that’s what they gave you, that’s what they gave you.” No accountability, no effort, no care. I had to collect myself because I almost took it there. The disrespect was unnecessary and unprofessional.
After seeing reviews on Facebook and Google, I really wanted to give this place a fair chance — but never again. Between the terrible service, unclear fees, and overpriced, small portions, it’s not worth it. I’ll stick to Wasabi at the Town Center. They’re decent enough.
UPDATE: Food (Steak and chicken hibachi) is edible but not worth the hype or price. Every single thing is bland. What gives it taste is the teriyaki sauce and shrimp sauce.