Vanessa Sedillo
Love the food, but the service needs a major overhaul. Most locations are staffed by teens who don’t seem to have much supervision or professional training. Between the bad attitudes and the incorrectly prepared food, it’s clear there is a lack of management. I love the menu, but it’s frustrating to wait while employees socialize instead of working. Better management is needed to help these young workers succeed.
… moreMelissa
The manager here needs to be replaced. How can you ignore customers at the drive thru and never open on time. Then when you finally acknowledge me,give the worst attitude.As if doing your job is a huge inconvenience. If you don’t want to work mornings then don’t open. I’ve placed several online orders for pickup in the morning and had to get refunded 5 to 7 days later because they refuse to answer the drive thru. It’s ridiculous.
… morethe fierce iris
This location really needs to be shut down. Ive given this location a few tries and they fail. Every. Single. Time. This time is the last straw and I won’t be coming back.
I waited almost a whole hour for our food for me to figure out it was sitting there ready for us for a while, but no one brought it out to us. We pressed the button for us to be ignored so i had to wait until someone walked out for me to ask. Once I asked, the food was brought out right away. Of course our food was cold. My 1 year old was so upset the whole time waiting for food. for me to figure out it was just sitting there, infuriated me being a mom of a hungry child. Everyone else around us was getting their food no problem.
Don’t waste your time here, go to McDonald’s or something.
… moreKatherine Christensen
Usually a better experience. The coke had no flavor. We waited longer than normal for cold food, but the taters were hot. I assume we were waiting for them. The chicken sandwich was almost gross.
Very disappointed.
… moreDiana morales
I asked for extra strawberries in my strawberry sprite and they didn’t give me at least one full scoop.
… moreSir Mad
Ordered a red bull refresher and 4 other drinks. They didn’t bring out the red bull drink. Instead they ignored us when I tried to contact through the button and by knocking on the door. I went through the drive through and they said they were out of red bull and I had to choose another drink. Instead of just letting us know when they first brought it out. Then refused to refund the money for the red bull drink as it was a 7 dollar drink and the one they gave me as a sub was 2 bucks. Rude employees that tried to snake their way out Instead of being upfront with me
Update: I called the store and they were super rude telling me it’s my fault for ordering something they were out of. This is outrageous. I paid for things I didn’t receive.
… moreAlex Lopez
I really don’t come here often but I decided to stop on my way home to be highly disappointed I paid $10 for four pickle fries and a burnt bun both top and bottom. I also waited over 15 minutes just for my food to Come, the workers were extremely nice. I think that’s the only plus of this place definitely not worth the price for the food. Pretty much my 13th reason today.
… moreLee Barfoot
Waited in the stall for over half an hour for a Single M&M blast. When it finally arrived, the rudest person i ever met simply asked me if it was mine. No spoon, no apology. The blast itself is half melted ice cream with a handful of M&Ms just tossed on top, not mixed at all. Worst Sonic I have ever visited.
… moreChristina Gonzales
This location makes the best shakes! Unfortunately, my jr chicken sandwich had burned buns and the lettuce wasn’t fresh at all. Scraped the lettuce off and still ate it. It wasn’t too awful or I was just really hungry.
… moreSummer
The kids working at night are rude, dont know what theyre doing and they take forever just for cold food to come out. Everytime the little girl opened the window she laughed like something was funny. Very upset. Customer service skills suck over there and they all need more training. Won’t be returning. Train the kids better or hire adults.
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