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Visit your local KFC® at 10825 E Colonial Dr for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 10825 E Colonial Dr, Orlando, FL 32817
Phone: (407) 658-2286
Website: https://locations.kfc.com/fl/orlando/10825-e-colonial-dr
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Reviews
joselyne colon
We where going to take food to go because most of the time other places disappoint us but let me tell you Marquela has the area so neat smells amazing tables where sooo clean food was warm kitchen clean and management Friedly if u still craving KFC this is theone to go they are great
… moreChristine Ware
I ordered from drive thru asked for the family meal they asked the leg and thigh meal I said no we wsnt the mixed with breastfeeding and extra crispy. They informed me they didn’t have some of the extra crispy only original. I told them ok just give me what you have of extra crispy. At the window I was told they had no extra crispy. When I got home all that is in the box is 4 legs and 4 thighs! Do better!
… moreJuan Marte
Me, wife , daughter spent $33, no fried chicken originalor crispy, waited 35 minutes for food. All soda machines flavored syrup, no utensils! Manager was only working drive thru completely ignoring all people and her own employees that where struggling them selves. When I finally received my for after 40 minutes, it was someone else’s order!
… moreDaniyal Mansury
Extremely Disappointed with This KFC Location
This was honestly one of the worst KFC experiences I’ve ever had. The staff were completely unprofessional no courtesy, no sense of urgency, and it felt like they didn’t care at all about the customers. My order took forever, and when I finally got it, the chicken was greasy, overcooked, and had a weird taste. It looked like it had been sitting out for a while.
If this is how they handle their food and service, it’s a real shame for the KFC brand. I definitely won’t be coming back to this location again.
… moreThis was honestly one of the worst KFC experiences I’ve ever had. The staff were completely unprofessional no courtesy, no sense of urgency, and it felt like they didn’t care at all about the customers. My order took forever, and when I finally got it, the chicken was greasy, overcooked, and had a weird taste. It looked like it had been sitting out for a while.
If this is how they handle their food and service, it’s a real shame for the KFC brand. I definitely won’t be coming back to this location again.
Christopher Smith
Just had a negative experience at the kfc on east colonial. I loved this kfc and expected more than I received. I ordered a 4pc kfc meal and got the free chicken sandwich. When I checked my order, there was a tiny piece of very old chicken in my 4 pc. The size of my thumb nail. I brought it back through drive thru and was told that’s not how the world works when I asked for another piece of chicken. I mentioned to her that I am a loyal customer and to please just let me have another piece. She shrugged her shoulders and said no. I asked her if not replacing an inferior piece of chicken was worth a guest issue, she just shrugged her shoulders. She was a teenager and I just laughed and left. But, when I got home, the chicken sandwich was old and dry without any sauce. That was the breaking point i threw everything in the trash. I’ll never be back!!!!
… moreKevin B
I understand that fast food companies don’t give a rats ass about their employees. When you have a single person fulfilling 8 orders, another one in the drive thru and the one running the place currently is on her damn phone and not helping. You are going to get people mad and take it out on the employees. Not only do the customers suffer from a mismanaged location. The employees getting put on blast because of incompetent managers. Get someone new to lead this location. Its desperately needed.
… moreDimarys Toledo
As a loyal KFC customer, I’m extremely disappointed with both the app and the service at this location. The experience has become completely unacceptable. The staff at 10825 East Colonial Dr (Store #28317) clearly don’t care about providing good service or treating customers with basic respect.
Orders are often wrong, the wait times are ridiculous, and no one seems to take responsibility or show any concern when issues are brought up. For loyal customers like myself, it’s frustrating to see how far the service has fallen.
KFC really needs to take immediate action to fix this location and hold the management accountable. This kind of experience pushes loyal customers away.
… moreOrders are often wrong, the wait times are ridiculous, and no one seems to take responsibility or show any concern when issues are brought up. For loyal customers like myself, it’s frustrating to see how far the service has fallen.
KFC really needs to take immediate action to fix this location and hold the management accountable. This kind of experience pushes loyal customers away.
Chandra
My experience at this KFC branch has been a mixed bag. There are moments when the chicken is absolutely delicious, but there are also times when I’ve received dried-out, stale chicken. I understand that this variability is likely due to the employees’ performance.
One of the downsides is the waiting time. Occasionally, it feels like it takes an eternity to get your order. However, despite these issues, I have a soft spot for KFC.
I hope the manager takes steps to improve the consistency and waiting times, as I believe it has the potential to be even better.
… moreOne of the downsides is the waiting time. Occasionally, it feels like it takes an eternity to get your order. However, despite these issues, I have a soft spot for KFC.
I hope the manager takes steps to improve the consistency and waiting times, as I believe it has the potential to be even better.
Cris Orlando
The chicken portions are VERY small. Please let the chickens grow. Still pretty good flavor. Dropped by to try the pot pie. Approved! Update 3/2023. Chickens a big again!
… moreJairo Roldan
The place its alright needs more people to work in this location I ordered 30 min ago thru the app and still waiting already been almost 40 min and still haven’t get my food in my hands .
… more