Jason Wilson
You people can’t even fill up a drink properly and include a straw. Tacos had potential if they had sauce on more than 4 of 20. Look at the cheese for Peter’s sake.
… moreJoseph Ante (Ambassador)
I’m honestly disappointed with the service at this Jack in the Box location. I’ve been coming here for years and used to enjoy both the food and the staff, but things have changed recently, and not for the better. My latest visit was especially frustrating. We placed an order for over $50 and asked for ranch. The drive-thru employee told us it was already in the bag. When the food was brought out, Mario insisted that he personally put the ranch in the bag. Yet when we checked, there was none. Instead of owning the mistake, he said ranch “only comes with certain orders.” If that were true, why lie in the first place?
To make matters worse, when I went inside to purchase the ranch separately, I watched Mario chatting with another employee, drop a ranch cup on the floor, and still hand me the exact same one. That’s completely unacceptable.
Let’s just say whoever is hiring the new employees at this location needs to pay closer attention. The service, honesty, and basic food-handling standards that once made this place dependable are not what they used to be.
… moreDarnell XanMan Alexander
Nope! Its fastfood…on the fly swung in to get a bite…hadn’t been in years, not the same. Burgers I had full of lettuce, slight bad smell, took off, tried to eat burger never finished, couldn’t go back, on the fly…and highway by then. Upset stomach immediately and that’s not me…USMC vet…we ate crayons …y’all have at it…I’m done!
… moreDeputy
I usually avoid making bad reviews at fast food places and restaurants, but this place went above and beyond on this particular trip just now. I’m literally about to throw the food away, and go to another restaurant, because I don’t trust what the kid in the Drive-Thru did to my food. The greeting I received at the drive-thru menu was “yeah.” When I asked if the Texas double Jack has the same size meat patties as the ultimate cheeseburger, I received a 2 minute pause, and when I finally ask if there was still someone there, I received another “yeah.” Still having no clue if that was an answer to my question, or him responding to my hello, I said “okay, that’s it.” Of course I sat there after that for another couple minutes, and after asking if we were done, I received a third “yeah.” When I pulled up to the window, surprise surprise, the young black kid worker was on his phone. Very rude, and a feeling that is all too common at fast food places these days, just a little more so than usual, it felt like I was bothering the employees by ordering food at their restaurant.
… moreNancy Lopez
I got take out today for linner. The tacos were crunchy on the edges, the fries were hot, and the bacon ultimate was fresh. I ordered no ketchup on my burger but they must’ve missed that request, nonetheless I ate it and it was a pleasant meal. I requested taco sauce and buttermilk and both were in the bag. Sometimes Jack in the Box is hit or miss but this Forney location has been spot on since 2019 when I moved here. I’m very pleased with the service.
… moreTaiye Elisha
Deliciously Satisfying Food/Beverages, Attractive Deals In Relations To Different Food Servings/Meals, Great Store Appearance And High Levels Of Customer Service Overall.
Excellent Store!!!!!
… moreSteven Ray
I stopped going here because the food sucks. I like the extreme sausage breakfast sandwich and the ultimate cheeseburger. But neither look like the menu and you can’t even taste the cheese. Got tired of having to pay for extra cheese every order. There is nothing “extreme” or “ultimate” about them. Adding picture for visualization. Wish the food was better because honestly most the people here are great.
… moreNancy Ayala
Was in the window of drive through and took them 4 minutes to get me my food. He had the bag in his hand and said he barely got the bag. When that was a lie because he had it in his hand and didn’t give me any napkins just two sauce packets and was very rude too me .
… moreGabby Rincón
Disappointed. First of the drive through lady was horrible at taking our order made us repeat ourselves 3 times while still giggling it up in the back. Second came home to find this monstrosity of nasty food. What is wrong with y’all. And lastly y’all don’t even deserve one star!!!!!
… moreGary Sears
I’m so tired of this place I don’t know what to do. The food sucks I get burnt in edible frys every time they never get your order correct I ask for no mayonnaise 4 times and they ignore you and keep saying what size combo and drink. They give you one ranch dressing for 7 jalapeño poppers and charge you for more . Then when u call to complain they never answer the phone! Terrible terrible spend no less than 40 dollars each trip and can’t even eat half the food!
… more