I L Perez – El Reseñero
I will need to return again and give this location an additional review. I think they were having an irregular day.
Positive:
– Ample parking.
– Plenty of seats.
– Orders to go.
– Food is good.
– Carrots were sweet like candy. Kids will love it.
– Price is good.
– Comfortable seating.
– Bathrooms are clean.
Negative:
– Ordered Shrimp & Scampi combo. Received Chicken & Scampi (kitchen error). Price was adjusted to reflect served product. (Nothing else)
– Rice not sticky enough for chopsticks (made it almost 3/4. Had to switch to spoon – too oily)
– All dinnerware, cups, and utensils are all disposable.
– No Green Tea.
– No Hot Tea.
– N. Main Street Sake Express sign was extinguished (looked closed).
There was a table of about 12 celebrating a birthday, which might have affected today’s experience. However, there were many missed opportunities for shining. I’ll visit again in a week or two and update my writing accordingly.
… moreErik Springs
Best Japanese food in Gaston County! Family owned business. So happy they’re back!! Hibachi chicken, sushi, noodles, spring rolls, and cheesecake are the best.
… moreKim Tyner
Food is amazing everyone we stop in. Friendly, fast service.
… morePastor Billy Shaw
We have been coming here since it was on 273. We understand they are building another location. The food is the freshest Japanese you will find anywhere and very flavorful. Sort of funny that you eat on foam plates with plastic ware, but that may change when they move into the new place. Excellent service. Solid experience! Most of us had the chicken teriyaki. One had the hibachi vegetables, and we enjoyed spring rolls for an appetizer. The spring roll sauce is spicy, which is a win for me.
… moreAmanda
I ordered catering from Sake Express in Belmont and it was a seamless experience. Gail made sure everything was ready on time and the price for the amount of food I received was more than fair. Everyone enjoyed the food. I would highly recommend it to anyone looking for a great catering experience and a fair price!
… moreE A
I have to say the sushi was delicious. I ordered a side of fried rice and was not good at all. No flavor it looked more like white rice with soy sauce. Service was pretty good too.
… moreBonnie Kieffer
Our large group was so happy with the room and the table set up! We also enjoyed the food immensely…what a variety on the menu and all of it came out hot and delicious. We need to ask for a better plan when a large group comes in. The servers did their best,yet it took way too long to get drinks, orders, and checks. I hope this will be helpful- we would enjoy returning to your restaurant!
… morePenny Patterson
We ordered take out, food was very good!! We ordered 1 hibachi chicken, 2 salads, and we received 1 hibachi chicken, 1 salad, and 1 cheese cake, which was actually ok, since we share the chicken and salad (big enough for 2) and left us with dessert later. I then checked my account and seen we were charged to much.
… moreJen Alvarez Ochoa
After a long day of work, I ordered dinner for my family from Sakes like I usually do. Both of my orders were ready on time, and I clearly explained I had two separate orders under the same name. I was given two bags and everything seemed fine.
When I got home, I realized my sushi roll was missing from the large order. I called to request a refund for the missing item, but instead of simply helping, I was questioned multiple times as if I wasn’t telling the truth. The manager even said the waitress “remembered” giving it to me, which was frustrating because it simply wasn’t in either bag of the separate orders.
It was disappointing to feel doubted over a missing item. I just wanted the issue resolved professionally. Please think twice before questioning so much over and item to a regular customer.
… moreJeanne Thompson
I love this new location with sit-down service. It is much faster and more convenient for the customer than standing in line to order. The food is still great and the service is maybe even better. The atmosphere is copier and a little more private feeling. I like it A LOT better.
… more