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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 5150 Sheridan Dr, Williamsville, NY 14221
Phone: (716) 839-1099
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Officer Lovejoy
I ordered a state bagel with 2 eggs and extra morning sauce. They gave me a regular bagel, and they charged me try to call him on the phone. No one answers the phone one of the worst mcdonald’s I have ever gone to. I’m a security supervisor Miller Filmore around the corner. I can’t go back and get my food fixed but no one answers the phone there.
… moreNick Everett
I had a DoorDash order. The first McDonalds to actually add the third patty! Everything was fresh and warm. The fries weren’t all over the bag which is a HUGE plus. Will be getting food from this location again!
… moreJordan Benjamin
I ordered a 4 piece Mcrispy strips meal and only received 3. I checked the bag to make sure it didn’t fall out of the box.
… moreWyatt Davis
Absolutely The slowest McDonald’s you’ll ever visit. If you see a single person in that drive-thru line bail out immediately. And unless you’re ordering one drink and the line is empty, do not go. You will be waiting 10 to 15 minutes. Absolute worst. Slowest McDonald’s you will ever visit.
… moreMaya Marwan
I ordered a meal that has 4 piece chicken nugget and they forgot to put the nuggets in. When I went back about 2 hours later both door were locked but the drive thru had about 6-8 cars, so I went back two days later and I told the worker about it and she was so nice. She gave me 10 pieces.
… moreMark Mangkhalakhili
Do NOT come here if you want your food in a timely manner. Service is non-existent, there is nobody at the front counter to help, I assume to cut costs. Your only option is kiosk, drive through, or pick up. Kiosk is not maintained because the printer was out of paper for receipts at all kiosks.
I ordered from kiosk, order was never shown on screen. I waited 45 minutes and wasted my lunch break trying to get help and watching people who came after me walk out with their order.
The staff will drop off orders and ignore you. Good luck even getting a refund if your order is missed. They made eye contact with me and walked away multiple times. Staff looked annoyed at me for wanting help on my order that they missed. When someone finally acknowleded I exist they asked me for receipt, but nobody could even fill the paper roll for the kiosk.
I would not be surprised if someone spit in my food. It was cold when I got it anyways. Save yourself the headache and drive to the next nearest McDs or another chain, this place needs new staff and management.
… moreI ordered from kiosk, order was never shown on screen. I waited 45 minutes and wasted my lunch break trying to get help and watching people who came after me walk out with their order.
The staff will drop off orders and ignore you. Good luck even getting a refund if your order is missed. They made eye contact with me and walked away multiple times. Staff looked annoyed at me for wanting help on my order that they missed. When someone finally acknowleded I exist they asked me for receipt, but nobody could even fill the paper roll for the kiosk.
I would not be surprised if someone spit in my food. It was cold when I got it anyways. Save yourself the headache and drive to the next nearest McDs or another chain, this place needs new staff and management.
Jose Mendez
Workers forgot to give complete my entire order. I walked inside to get the rest and was ignored. After patiently waiting i asked the lady if she can complete my order and she gave me a smirk and ignored me again. Definitely could use new management.
… moreRock Lobster44
Got into a verbal altercation with a worker over the fact I accidentally spilled a drink. When trying to remedy the situation he just handed me the mop and went on about his day, after reminding him that I was not an employee I was accused of spilling the drink on purpose and proceeded to argue over the fact that he wouldnt do his job and accosted a customer. 1 star to everything never come here.
… moreTaysha Virgil
It tools almost 30 minutes for my food. I ordered a large fry with extra salt and a spicy crispy chicken. I asked for the order to be brought out and it never was. I go inside after finally getting fed up and was given unsalted fries and a plain chicken sandwich.
I then went back inside explained this was wrong. Was told there was salt in the bag.
I dumped the bag upside down so the cashier could see there’s nothing in the bag but napkins. No salt. Nothing is correct ! Sandwich was sloppy. I actually want my money back lol
… moreI then went back inside explained this was wrong. Was told there was salt in the bag.
I dumped the bag upside down so the cashier could see there’s nothing in the bag but napkins. No salt. Nothing is correct ! Sandwich was sloppy. I actually want my money back lol
11.
Came here today with my service dog, expecting a quick meal.
Instead, I got an unfriendly welcome and was refused entry.
What’s surprising is that every other McDonald’s I’ve visited has been welcoming — some even offer my dog a puppy cup.
It’s amazing how this location missed the meaning of “customer service.”
… moreInstead, I got an unfriendly welcome and was refused entry.
What’s surprising is that every other McDonald’s I’ve visited has been welcoming — some even offer my dog a puppy cup.
It’s amazing how this location missed the meaning of “customer service.”