Stylish cafe for gourmet coffee, sandwiches & pastries in a chic space with lots of seating options.
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Coco and the Director
A neighborhood coffee house and retail shop in Charlotte, NC that supports community artisans and locally sourced products proudly representing the best of the …
Coco and the Director (@cocoandthedirector) · Charlotte, NC
8.5K+ followers · 1.4K+ posts · Coffee house + co-lab ☕️ Open daily 6am – 5pm Uptown CLT.
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Coco and the Director. Address. 100 W Trade Street, Charlotte, North Carolina, United States 28202. Contact Us. Inquiries: 7043536003 · Facebook · Twitter …
Reviews
Brittaney Andrews
I took my husband here on a whim. Best. Decision. Ever. The coffee is phenomenal, but the ambience is even better! Great coffee, awesome location, and top notch ambience is a huge win. Stop by and choose from a great selection of coffee, espresso, bakery items, or wine as you sit and enjoy light jazz. This will definitely be a staple when we return to Charlotte.
… moreRonald Green
I’m not much of a coffee drinker, and I was about to leave when the lady asked me what do I normally order. White chocolate mocha iced? She was like yes we can make that! Topped with a butter croissant this was a great early morning stop.
… moreKara Holmes
Cute coffee shop located in Uptown Charlotte at the Marriott Hotel. The aesthetics were cool my Matcha latte was good. The prices are reasonable. Great place to work. The parking is hard so I am not making a special trip down there just to go there. But the place is nice.
… morejonmarkheaner
Fun coffee shop downtown!
I loved the atmosphere if this place and there’s TONS of seating areas and options- I highly recommend going here if you have some work to do or reading- very cool and very conducive to work in my opinion.
There’s tables and different sections you can go to if you need a little bit of privacy.
I got my usual latte, which was just ok. Got their cinnamon cronut, which was not as sweet as expected- it was cinnamon and buttery and flaky like a croissant, but I expected it to be more sweet- so just adjust expectations if you’re getting that.
All in all I recommend giving this place a shot if you’re downtown!
… moreI loved the atmosphere if this place and there’s TONS of seating areas and options- I highly recommend going here if you have some work to do or reading- very cool and very conducive to work in my opinion.
There’s tables and different sections you can go to if you need a little bit of privacy.
I got my usual latte, which was just ok. Got their cinnamon cronut, which was not as sweet as expected- it was cinnamon and buttery and flaky like a croissant, but I expected it to be more sweet- so just adjust expectations if you’re getting that.
All in all I recommend giving this place a shot if you’re downtown!
Miranda Votary
This review is from an old visit in late April 2025 I forgot to post!
We spent $37 here for our order.
I saw in an old review this restaurant had croissant sandwiches, but they didn’t at the time of our visit, which was disappointing since it was the whole reason we went, but it’s okay.
This place is located inside the Marriott Hotel, w/ street access.
Bathrooms are shared with the other lower floor businesses, ask the friendly Barista’s for the code.
There is one room with a big table for a large-ish group, and a couple other cozy seating areas inside the restaurant, with open access to the rest of the lower floor hotel which has plenty of table & chairs to sit at.
Ordered:
The Taylor – with oatmilk (Iced)- Rose & raspberry latte (couldn’t really distinguish flavors, but it was not too sweet and yummy nonetheless)
The Asia, (Hot) – Chai latte, honey & caramel (had lots of cinnamon in it, couldn’t taste the caramel, but yummy and tasted like fall in a cup)
2 Bacon egg and cheese biscuits, thick bacon, very good
4 stars for food because I thought it was overpriced.
Atmosphere was quite dark inside, but outside in the hotel seating area it was bright.
… moreWe spent $37 here for our order.
I saw in an old review this restaurant had croissant sandwiches, but they didn’t at the time of our visit, which was disappointing since it was the whole reason we went, but it’s okay.
This place is located inside the Marriott Hotel, w/ street access.
Bathrooms are shared with the other lower floor businesses, ask the friendly Barista’s for the code.
There is one room with a big table for a large-ish group, and a couple other cozy seating areas inside the restaurant, with open access to the rest of the lower floor hotel which has plenty of table & chairs to sit at.
Ordered:
The Taylor – with oatmilk (Iced)- Rose & raspberry latte (couldn’t really distinguish flavors, but it was not too sweet and yummy nonetheless)
The Asia, (Hot) – Chai latte, honey & caramel (had lots of cinnamon in it, couldn’t taste the caramel, but yummy and tasted like fall in a cup)
2 Bacon egg and cheese biscuits, thick bacon, very good
4 stars for food because I thought it was overpriced.
Atmosphere was quite dark inside, but outside in the hotel seating area it was bright.
Chris Jackson
This is the spot! Great coffee and vibes. Real nice layout. The staff is also super friendly. Would highly recommend when in Charlotte.
… moreBruce InCharlotte
Coco and the Director is tucked into the lobby of the Charlotte Marriott City Center, but absolutely don’t let that be a reason to pass it by. This is a proper coffee shop, not a hotel afterthought. It offers a full spectrum of coffees from classic drip to espresso drinks with flair longside fresh-baked pastries, sandwiches, and grab-and-go snacks that feel curated rather than generic.
The space itself is a pleasant surprise: warm wood tones, industrial lighting, and a mezzanine-style loft that invites lingering. There’s a communal table for laptop warriors, cozy nooks for quiet chats, and even a small stage that occasionally hosts local performers or spoken word events. It’s a place that feels like it belongs to the city, not just its visitors.
Service is friendly and efficient, with baristas who know their beans and if it’s not too busy, don’t mind chatting about roast profiles or local sourcing. The vibe is relaxed but purposeful. This morning, it was ideal for some folks to have a morning meet-up at some tables. I had a comfy seat in the mezzanine area with my laptop to warm up with a drip coffee and watch the goings on.
Whether you’re staying at the hotel or just wandering around Uptown, Coco and the Director earns its place.
… moreThe space itself is a pleasant surprise: warm wood tones, industrial lighting, and a mezzanine-style loft that invites lingering. There’s a communal table for laptop warriors, cozy nooks for quiet chats, and even a small stage that occasionally hosts local performers or spoken word events. It’s a place that feels like it belongs to the city, not just its visitors.
Service is friendly and efficient, with baristas who know their beans and if it’s not too busy, don’t mind chatting about roast profiles or local sourcing. The vibe is relaxed but purposeful. This morning, it was ideal for some folks to have a morning meet-up at some tables. I had a comfy seat in the mezzanine area with my laptop to warm up with a drip coffee and watch the goings on.
Whether you’re staying at the hotel or just wandering around Uptown, Coco and the Director earns its place.
Sarah K
I love their coffee here my favorite latte ever is the pistachio latte. I went in to get mine today and paid $8.50. The coffee I got was not pistachio but hazelnut I asked them to remake it and they told me I was wrong and asked if I wanted a different syrup. Just a bit rude and as a previous restaurant worker I’d just bite my tongue and make another one. Im just sad I didn’t get my favorite latte.
… moreJessica Abram
This is a cute coffee shop inside the Charlotte Marriott City Center! They had a variety of snacks, sandwiches, pastries and drinks. The seating here is made for all types of people! See pictures for what I mean! My latte coffee was smooth and better than Starbucks! My donut cronut was so good, I ate the entire thing!
Staff was sweet and helped me make a pastry decision!
… moreStaff was sweet and helped me make a pastry decision!
Tracey
We had an exceptional experience at this coffee shop, and what made it stand out was the fact that it wasn’t part of a chain. The beautiful decor, good coffee, and friendly staff added to the charm. While the cronut didn’t quite live up to the hype, all the other pastries were fantastic. Interestingly, the coffee shop is located in the Marriott lobby, making it a unique find. The place was very clean, and the restroom facilities are within the Marriott, ensuring convenience.
… more