Bryan Phillips
If you are thinking about grabbing a bite to eat here late at night, there is a high level risk that the alternate crew (reg crew’s relief for this shift) are playing a dangerous game of messing with your food. It happened to me tonight just after midnight and my total was close to $25. I just wish I would have picked up on it sooner. I choked down the burger thinking something was a little off. I then reached for my fajita wrap (ordered without sauce) WAIT, WHAT’S THIS? It was pickles?! It was also swimming in sauce. Now I know the Mexican girl at the grill knows that a fajita wrap shouldn’t be married with pickles. They are definitely messing with my food. It’s not the first time either. Salads looked off. The cake seemed like the glaze was soupy . I couldn’t trust it. I saved the wrap because I’m taking it back to show the morning manager. This will be my 2nd time within a week for the same item from the same cook. I hope I can get them to understand there is a problem and I hope they will address it.The night crew kept hanging up on me when I tried to call them. They are definitely playing games. Please inspect any late night food you get from this establishment and look at it closely. Side note, can they not order different dressings for salad. Sure, ranch is very universal, but give us a choice like you doing on the app! It’s sad to bring this to a supervisor and nothing gets done about it so the problem continues. Yes, I’m going back, and every time I run into a problem, they’re going to get a full report about what’s going on. This review will be subject to updates. Let’s see what the corporation is made of. I get the feeling that they could not care less.
… moreGabriela Urena
I ordered a jumbo jack combo with extra onion and extra pickles ( even got charged for it) however there wasn’t ANY pickles or onions on my burger. The previous time I ordered a jumbo jack jr w extra pickles, there wasn’t Any pickles that time either, and it was smothered with Mustard, jumbo jacks jr are supposed to have mayo and ketchup no mustard unless specifically asked for ( which I didn’t not ask for) horrible service.
… moreLa Reina
As I came in I was not greeted or receive a thank you! Worker looked as if I’m asking for free food! I am a paying costumer all I ask for is to be courteous! Please be more warm and attentive to paying costumers!
… moreIvy Grace
The remolding of the location is beautiful, calming, and I expect nothing less due to the fact they serve two hospitals (Texas Health, & Baylor) that are close by. The customer service is good, it all just depends on the workers. Now-, the food is either a hit or miss. During peak hours, the food is usually fresh, but they as well, need to change the grease daily. The drive thru line moves pretty fast as also. When it comes to coffee, make sure you taste it before leaving. This location has a habit of forgetting to put the creamer/ sweetener in their coffee, it happened to me a couple of days ago. All in all, I do recommend this Jack In Box, as a location to eat at.
… moreNesha
The fact it’s 10 am and my burger was cold like it’s been sitting there since last night. Could’ve at least warmed it up in the microwave. My fries were fresh and I would’ve taken it back but my son is in the hospital and I was trying to get back to him. Unacceptable….
… moreKaylee Coe
I visit this restaurant very often I used to go approx 5 mornings a week but I don’t go as often because of some issues I’ve had. The restaurant says 24 hours the open sign is on yet when I pull in anytime between 3am and 5am I’m told they are closed this has happened to me 4 times and always when the same employee is working. They had a large picture advertising potato wedges and I tried to order them several times over a one month period and was always told they didn’t have them, I understand running out of something but if you aren’t going to reorder or if it’s going to be more than a month before they are back take the large picture advertising that dish off the menu. I am unable to scan my cash receipts in the app to receive loyalty points as well.
… moreleslie
Nasty place. Shame on these people for serving cold nasty stuff like this. This is how it came
… moreDenisea Dancy
So it was super quiet and peaceful however i couldnt even finish my food cause i guess i got a weak stomach looking around the place. Spider webs in the corners of the windows on the inside. Broken tables leaning against the window to hold them up.all the tables were dirty but 2…smh the floors were dirty the bathroom was dirty the carpet at the door was dirty the drink machine area was dirty! Dirty dirty dirty! While i was there there was only one person that came in. They werent busy at all. So why is noone coming to clean and sweep. I sat there atleast 20 mins nobody did nothing. The only thing i had kinda hot was my chicken patty!my curly fries were not fresh. They could have made them when i ordered they werent doing anything else…smh my sandwhich was ok and the manager not making nobody clean. Ion get it but you better believe i will not go back idc idc idc thats a shame no wonder its slow. Make you wanna call corporate cause this is ridiculous. And why as im talking a bug is crawling on the table going to my unfinished food thats my mf Q. Ill holla and i recommend noone come here till they get there ish together.
… moreTea baby
I bought 2 breakfast combos. Both the fried egg was cooked so hard it was brown and one missing the ham. Hash browns soggy. And my coffees were barely warm. Very Disappointed.
… moreMuslim Brooklyn
Got the # 22 croissant sandwich
I was willing to pay the set amount. I just wanted to substitute the meat with a hash brown
since I don’t eat pork.
But the worker says she couldn’t do that…..
I’m pretty sure a serving of meat is more expensive than a hash brown…
I don’t understand the reason…
I couldn’t write this review until I got home so I had a few bites of the sandwich.
But when I first opened the box I literally thought it was only a plain croissant.
This is annoying because
the last time I had a croissant sandwich from here this sandwich had way more egg and cheese, possibly a bigger croissant, not sure, but this here is a poor excuse for a seven dollar combo sandwich.
… more