Brittany Frazier
Idk why I bothered giving SONIC another try. I hate their food, it’s never hot or good. But I had the flu and a terrible sore throat. I asked my husband to get me a strawberry and cheesecake milkshake. He asked if he could get it from SONIC since it was closest. Normally I’d say no go to WAWA, but I was miserable and I thought how can you screw up a milkshake. Well, they managed to do so. When I received my milkshake it looked fine but when I took a sip it was warm and runny under the whipped cream! My husband agreed. On top of that, 1/3 of the cup was cut up strawberries. They were huge! I’m getting nothing but strawberries!
Looking at reviews, apparently they have given out runny milkshakes before. Great. Just do yourself a favor and don’t go to SONIC. It’s a dying franchise
… moreMarla Maccri
Took the lady 20 minutes to get our order right. She kept giving us double the price and finally after 4 times she got it right. May need to train employee’s better. We were at No. 21 on 01-16-2026 at 2:20 pm.
… moreAmanda Colon
first time visiting this location and I will not be back. almost everything with my order had some issue. the most disgusting of which was my small shake which I received completely melted. the carhop did not bother to tell me it was melted, or why. it was so melted there was no way it was made for my order. my pretzel did not come with cheese. the cheese jalapeno poppers had GREEN BELL PEPPERS not jalapeno and the grossest American cheese inside that was not even MELTED. I’ve been to the sonic in Ocala many times and never had an order go this wrong. it seems I will keep going to that location instead. absolutely disgusting
… morePennie Shaw
The speaker through which you order was very unclear and we had a difficult time ordering. It is fast food but as far as fast food goes it is pretty much ok. Some of it was hot and some wasn’t. The order was correct. I missed the little peppermint candy. I don’t know if they stopped giving them or they just forgot ours. Charging 69 cents plus tax for a cup of water is outrageous. The 2 young children did share one and the rest of us went without. Not happy about that at all. Water is what we all drink.
The kids had a good time in the fenced in area on the slide. There were a few tables so we didn’t have to eat in the car but the tables were filthy and we had to use baby wipes to clean them.
… moreChristine M
Fix the craters around your business. This is ridiculous. How long does it take. They have been there forever & getting worse. Bathrooms are closed today also. How can your restaurant be open with no open bathrooms. Step it up people. Fix your atmosphere.
… moreMiosha Terrell
Leslie Pierce provided by far the BEST CUSTOMER SERVICE YET! She is definitely a great asset to the company and very deserving of her position! She went above and beyond to make sure my order was corrected with a smile and I am forever grateful for that! Definitely made my day! ❤️ just thought I’d share ❤️
… moreRon McAndrew
I’m a hot dog guy. It’s too far to go to Coney Island or Charlotte so my best location is Sonic or I should say was Sonic parrot the quality of the hot dogs has gone from a B- to a D- and the new tater tots they’re selling should be described as grease balls make that old grease balls. Tonight was my last trip to Sonic in Dunnellon. Any recommendations?
… moreMelissa Martin
Today I ordered a sonic smasher, no bun, and not only did it take over 10 minutes to get my food—with only one car ahead of me —but when I finally got it, drove back to work to eat, the burger was severely undercooked. The meat was pink and mushy in the center (see photo), which is completely unacceptable and a major food safety issue. Unfortunately I had already had a couple bits before I noticed. I’ve had food poising from burgers at fast food joints a few time before so in the trash it went. Fingers cross I don’t get sick.
Waiting that long for fast food is frustrating enough, but receiving something unsafe to eat makes it even worse. I expected a properly cooked burger, not something barely touched by the grill.
I won’t be risking my health or wasting my time here again. Do better, Sonic.
… moreAnGiE G
The location I went to did not even know their own menu , said they were out of things they had and the server would not make my grill cheese a meal when I kept telling her it was on kids menu either way please make it a meal! The grill cheese was amazing and I just wish I didn’t have the hassle of the girl Madison from the dunnellon, Florida location.
… moreDallas King
Jacob was awesome. He showed great customer service attributes and seemed to genuinely care about us and his job.
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