

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dade City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 13149 US Highway 301 in Dade City | Coffee & Donuts …
Dade City, FL – Dunkin’ locations
Dunkin’, 13149 US Highway 301, Dade City, FL 33525, US
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we’re writing to share a bit of feedback we’ve had regarding a particular Dunkin’ location we visit pretty often. We’re big fans of your coffee and treats, and usually, our experiences are great!
Lately, though, we’ve noticed some of the interactions with the team members at this store have felt a little bit off. It seems like the professionalism and friendly demeanor that we’ve come to expect from Dunkin’ aren’t always present, and sometimes it can come across as a bit abrupt rather than welcoming.
We completely understand that working in customer service can be really demanding, but we truly believe that a positive attitude and a professional approach can make all the difference for both the customers and the staff. We just think a little extra focus on customer service skills and friendly communication could really help this specific location shine even brighter.
We wanted to bring this to your attention because we appreciate Dunkin’ and hope this feedback can help improve everyone’s experience.
Thanks for taking the time to read this!
Team job well done.
November 2025 Since last review I relocated to Dade City. I’ve decided to try this location again. Better experience for sure! There WAS a very nasty Latino girl there that pissed me off after telling my my coffee was made ok in the pictures. I think she’s gone and the young man there is awesome. A little kindness goes a long way. Long wait still but at least the current staff is nice.
The food is incredibly inconsistent—one day a sandwich is fine, the next it’s either dry, thrown together carelessly, or missing ingredients. The drinks are the same story. You never know if your order will taste right, be watered down, or just be completely wrong.
What makes it worse is the management. The manager here is highly unprofessional and rude. Instead of helping fix the issues, she act irritated anytime a customer brings up a problem, which really sets the tone for the whole place.
Overall, this location desperately needs better leadership and more consistency. Until then, I can’t recommend it.
I filed a complaint with the Better Business Bureau. Nobody followed up.. She treats the employees like crap, ask them!!!
Hopefully the owner does something because here soon there’s gonna be another coffee shop in Dade city right across the street in the Walmart parking lot. I’m pretty sure that Duncan will go bankrupt just like Wendy’s did because Wendy’s had the same problem.
All is fine right now, Dunkin has virtually the only coffee shop around, that is until Eillos opens..