
Indulge in a truly unique dining experience at Noir, where we combine the rich traditional flavours of Indian cuisine with a unique modern twist. Our talented team of chefs meticulously craft each dish using only the finest ingredients, ensuring an authentic and unforgettable dining experience. After an exquisite meal, retreat to our Shisha lounge and unwind in style. Our expertly prepared Shisha, provides the perfect atmosphere to relax, socialize, and enjoy the company of friends and loved ones. Whether you’re joining us for a romantic dinner, a special celebration, or simply a night out with friends/family, our attentive staff are dedicated to providing exceptional service and ensuring complete satisfaction.
Address and Contact Information
Address: Third Ave, Trafford Park, Stretford, Manchester M17 1DQ, United Kingdom
Phone: +44 161 641 1159
Website: https://noirrestaurants.com/
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Order and Reservations
Reservations: noirrestaurants.com
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Reviews
The mocktails, I got the passionfruit one it was quite nice, well mixed. We got shisha as well but I can’t review that since I don’t smoke.
The outdoor type seating is very nice, the fire pit and the fire towers kept us warm a bit, blankets provided. It was cold but we chose to sit there so can’t really complain. However would definitely only sit there in the summer only.
We waited around 20 minutes before anyone came to take our order. No one asked whether we wanted starters and mains together, and after our starter arrived, we waited another 30 minutes for our mains. Eventually, it became clear they had forgotten our order entirely, while other tables that arrived after us were served first.
When the food finally arrived, around half of it was cold, which only added to the frustration after such a long wait.
I ordered the bhai’s brisket, which I would strongly not recommend. It was not brisket at all, it was essentially curry and rice. The taste was extremely unpleasant and tasted like nail varnish. It was completely inedible. I told the supervisor that this is not brisket, and she insisted that it was, claiming that customers say this all the time. If they are aware that many customers have the same complaint, why haven’t they improved the recipe or changed it? I’ve attached a photo of the “brisket” and would genuinely like to know how this qualifies as brisket.
The supervisor’s handling of the situation was chaotic, unprofessional, and disrespectful. She went back and forth repeatedly, first offering a 10% discount, then saying no discount, then suggesting a free item, and then saying no item could be offered. She was even laughing at us, acting as if we were stupid, and clearly had no idea what she was saying, which made the entire experience even more frustrating and absurd.
To make matters worse, when I asked about chopsticks for the sushi, she first said she forgot, then claimed she had no more left. Ten minutes later, she came back saying she had just found some and asked if we needed them. What was supposed to be a luxury dining experience felt disorganized and far from luxury.
When I asked to swap the dish, I was told I would need to pay for another one. I was also informed that as per company policy, they cannot remove it from my bill and must charge me should I want something else rather than a swap. The staff’s constant contradictions and lack of clarity only added to the poor service.
The receipt was also never shown to me; the supervisor just kept it to herself and told me the total without any transparency.
The restaurant displayed a lack of customer service, with rude staff and an unprofessional attitude throughout our visit. The service was slow, the attitude was poor, and the level of hospitality was completely unacceptable. I would appreciate someone senior, either a manager or the owner, getting in touch with me to discuss this further.
I will not be returning and would not recommend this restaurant. Save your money.
I highly recommend Noir Food to anyone who wants great quality food and a great dining experience. I will definitely come back ag
The food was brilliant and significantly better than Gordon Ramsay’s. I would highly recommend the chicken tikka and guru kebab. The butter chicken was the best I’ve ever had—sweet and creamy, with just a hint of spice. The chicken biryani was to die for. Everything we tried was sublime, and I have no complaints! The quality and quantity were impressive, and the presentation was beautiful. The customer service was excellent as well.
Overall, we had a fantastic time in a relaxed atmosphere and would definitely return for another special occasion. I highly recommend this place and advise you not to believe the negative reviews—come and experience it for yourself, and you won’t regret it.
Come back from York just to visit Noir Manchester again ❤Fantastic service and amazing food, great staff who are a real credit to you. And we’re back in a couple of days. Can’t wait! Whether it is Manchester or London.
Sushi options always hit the spot…. the spice level is just right, food iis served fresh and piping hot.
Perfect for celebrating a special day or to share a memorable event with the loved ones