Ariel Torres
Went here for breakfast this morning. I understand it’s a Sunday and it’s a little busy maybe even understaffed. I was sat down after waiting a little over 15 minutes. That I understand. I ordered a chocolate milk to drink for it to come out with barely any chocolate. My server thankfully was able to fix the issue. I then placed my order and it was delivered within reasonable time. So far so good. However that was the last I saw of my server. I was never checked on by her, nor by anyone else for that matter. A table near me was also experiencing an issue with the service. I ordered chicken and waffles and one of the tenders was a little raw and since I was never checked on I wasn’t able to bring it to anyone’s attention. My server even walked past me (quickly I might add) . I wanted to place an order to go as well but eventually decided against it due to the amount of neglect I received as a customer. The only time I saw my server again was when I got up to pay without being given my check and as another employee was about to help me check out my server approaches the counter and finishes the transaction. All in all it was a very unpleasant experience . This was also my first time at this location in years.
… moreBrandon Pickett
The staff were on top of it, very polite and fast. The atmosphere was very family friendly.
The kids birthday pancake was sweet and the kids loved it. The chocolate chocolate pancakes were decadent and filling!
The sampler obviously had a little something g for everyone. The hash browns were crispy on both sides which was nice. The bacon was crispy, eggs were cooked to order, and the ham were decent size slices. The pancakes were fluffy too.
Overall, they delivered a really good, quality breakfast.
*** average
**** yummy, above average
***** Unique and delicious
… moreAna Rangel
The food was delicious this last time we came in. Service was fast and server was very polite. Everything on our order was flavorsome.
… morel vazquez
French toast were the best
The service was not good considering there were not many people at the restaurant. Server forgot one of our orders. The person in our party had to wait until the rest of us were almost done before he got his food.
Their egg white veggie omelette was good
… moreLianna Coach
Server Jesus was great, very accommodating and helpful, going the extra mile, food was ok but needs major improvement to be back at the old days when flavor was great, food presentation in plate was made you eating even when you not hungry, some ingredients are missing even they are on the menu
Pancakes needs a major improvement they are not fluffy anymore they dry and burn, kitchen staff please follow IHOP food recipe don’t reinvent
… moreMargaretha Gerstein
I ordered biscuits and gravy as part of my breakfast. The gravy was separate from the biscuit, in a small bowl, and not enough to even cover half of the biscuit. Server didn’t come by once on her own, we had to find her each time and call her over. There was not one smile amongst the group of employees. Overall experience was not very positive. This was a first in all the years we have been going to House of Pancakes.
… moreRobert Herrera
This IHOP is in a great location. Close to the freeway. Easy access on and off. Plenty of places to eat within this area. But we choose to eat here. And I’m glad we did. The food was fresh and the staff was friendly and attentive to us. We had problems with our bill because the system went down. But because the food was great. The manager said don’t worry about it and was going to comp us our meal but felt bad. So we gave the info for us to be charged for our service. Definitely worth the visit. If the staff is this nice, imagine how they care about the food they serve.
… moreValeria Valencia
We got there and was told there was a twenty minute wait. We sat and waited there was seats available. At twenty one minutes we were seated. Our server Veronica was amazing and took our order right away!!
… moreDavid Kelley
Much Smaller portions that aren’t even good.
My family all got their food while I sat for nearly 10 minutes without food, sitting while my family ate without me.
Our waiter was sitting in the kitchen talking rather than working on getting my order so I could eat with my family
Cleaning parts of the restaurant that don’t need to be cleaned during hours shows how poorly they clean at the end of the night.
For an international house of pancakes, this one is pathetic
… moreSidharth Jhawar
I’d like to give a shout to one waiter who was working in the entire IHOP. Taking orders, running receipts, answering calls, seating customers. IHOP if you’re reading this please know you’re over working your staff and making it incredibly difficult for customers to have good overall experience. I hope the person is getting double or triple paid for wearing all the hats except for actually making food.
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