McDonald’s

  3.2 – 1,017 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 46256

Hours

Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–12 AM
Saturday5 AM–12 AM
Sunday6 AM–11 PM

Address and Contact Information

Address: 9833 Fall Creek Rd, Indianapolis, IN 46256

Phone: (317) 849-3011

Website: https://www.mcdonalds.com/us/en-us/location/IN/INDIANAPOLIS/9833-FALL-CREEK-ROAD/12363.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

ANGRYG0ATMILKER
I came into this location on November 13 2025, the all female crew has been extremely disrespectful, catching attitudes with nearly all male customers wial treating the female base with slightly less disrespect. The food I ordered was just thrown together with little care about how the customer would react and after placing my order on the mobile app it said it was ready after 15 mins of waiting, when I arrived to pick my food up they asked if I was waiting for something and when I responded with my order number they just rolled there eyes and to me what felt like a deliberate act of disrespect took an additional 20 minutes to put my 3 items in the bag. I do not understand why it is so difficult it is to treat paying customers with civility and respect. If I could give this location a 0 star review, I would do so without hesitation.
Not to mention the broken drive through menu screen that has been broken for nearly a year and a half, the stores curb appeal is amazing with well maintained exterior but the moment you walk inside the first thing you see is employees just standing around on there phones, ignoring people and the pure lack of cleanliness of the floors, drink stations, and tables. I would rather recommend people to the McDonald’s near 42nd and post road befor I would this location. Not that I matter in talk of sales but I will never come to this location agian.
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Richelle Quiroga (Shelli)
I was actually picking up a DoorDash order so I can’t comment on the food but the service was phenomenal. It took a few minutes but the staff was friendly and working together like a team. With as busy as they were it was nice to see.
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Brea D
I like this McDonald’s when a mistake happens they are quick to make it right. My concern is the cleanliness of the play area and bathrooms. Please clean the play area or shut it down.
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Jodi Arthur
Stopped here because the play place since they’re pretty much nonexistent. Ordered a coffee which was good. Took my toddler to use the bathroom and 1 out of 3 was clean. Blood in and all over one and feces in and all over the other!! Literally passed an employee coming out so they knew. We left after.
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Kristen Blount
This is our go to McDonald’s and the morning staff are absolutely wonderful but that afternoon/ evening staff different story, customer service right out the window. What happened to greeting your customers or saying thank you or have a good day or something? Literally, young girl in the drive thru yesterday was shoving the bags in my face pretty much then same with my drinks and slammed the drive thru window. I just looked at her in complete shock and she opened the window and I said thank you have a good day and she rolled her eyes at me. I use to work for McDonald’s (not this one) when I was younger in college and we were expected to treat our customers with respect and acknowledge them in a nice manner.

All this being said yes I can choose somewhere else to go eat or we can just simply teach our young people how to be respectful.

Also, I am not saying that all the staff are this way especially the morning staff they get 5 stars on customer service so kind. I dont know what happened to the afternoon/evening staff they have some new folks in there and some of them just aren’t very nice.
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Konstandinos “Kostas” Ghitzias
It’s the typical McDonald’s food—nothing special there. The main issue is that no matter how early you order through the app, you’re always asked to park and wait. I’ve waited up to 15 minutes at times, which is the exact opposite of “fast” food. On the positive side, the staff is friendly, and they’ve even delivered food to our car in pouring rain. Still, they need to improve their wait times.
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Rob Shrader
I brought a group of 18 middle school kids there for breakfast and the staff was outstanding! The manager (shift leader?) went out of his way to make sure we had what we needed. He treated the kids with respect, was kind and courteous. I was really impressed.
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Dennis Murphy
This is one of the worst McDonald’s when it comes to service! I am surprised that they even have a 3.2 rating. More times than not when going through the drive-through you have to go park in the waiting lane to get your food: often times more than 10 minutes. Most recently, while waiting in the “waiting parking”, they brought out a completely wrong order and had to go back inside to get the correct order, which took another 5 minutes: over 15 minutes in total from ordering to receiving the correct order. Fast Food???
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Meg Ahnert
I brought my toddler here after his first dentist appointment as a little treat for both of us. There was a gentleman sweeping around the play area and I noticed a small puddle on the steps leading up to the area. I asked if he had any cleaner and could get that spot before we played in it (not knowing what it was). He said “I’ll do you one better” and cleaned the whole area including all the touch points with spray all the while carrying on a “conversation” with my 18 month old. Very impressed!
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Mark George
Staff needs to be better. Food prep ok. Dining area was a mess — fries on the floor, spilled drink & spilled ketchup around the drink area, no ketchup & no serving cups, all while 3 employees standing by the counter hanging out. Was not busy. Was like that for the 30 min I was there. I’m concerned about food quality here now based on the lack of attention to the dining area. Will need to see positive reviews before coming back to this location.
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