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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 680 Old Mill Rd, Millersville, MD 21108
Phone: (410) 987-4100
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Order and Reservations
Order: Order online
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Fast Food in Millersville, MD at 680 Old Mill Rd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Millersville, MD at 680 Old Mill Rd, for breakfast, burgers, fries, and more, or order online!
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McDonald’s, Millersville. 238 likes · 7 talking about this · 1323 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We…
McDonald’s, 680 Old Mill Rd, Millersville, MD 21108, US – MapQuest
Get more information for McDonald’s in Millersville, MD. See reviews, map, get the address, and find directions.
Reviews
Eli Wilkins
Ordered a big mac no meat as seen on the order slip to the left and yall only managed to come through witb a container of meat on the right Not being being mean but….Learn to read people It ain’t tough
… moreMichelle H
I come to this McDonald’s often and I’ve never had a bad experience until today at around 1:15 PM. The girl who took my money was incredibly rude and I was paying with change so I had counted it out for her and it’s like she immediately had an attitude, I apologize numerous times for paying with change. Just as a reference, I paid with quarters and my total was $4.23. I just thought it was incredibly rude. How insensitive she was to the fact that I was paying with change, everyone else that works there that I have came into contact with has always been very pleasant but this girl (Unfortunately, I did not get her name and she did not want to give me my receipt so I could get Her name) But I have even gave her $1.50 more to pass it on To the next person. It may not be a lot, but I was trying to be less difficult being as though I had paid with change, which I typically never do. I guess what I’m trying to say is that with what we are all going through with the economy, the cashier may come into contact with more people who use change but to make a person feel so low just because they’re using change instead of just being understanding was absolutely ridiculous and I really hope that her superior Has a conversation with her and takes it seriously.
… moreSabin Salmo
I can’t just let this go at all
I went through the drive-thru to get a drink. When I pulled up, the night shift employee, whose name was Aijah, took my order. I first asked for a Frappuccino, and she told me the machine was down, so I ordered a hot chocolate instead and left. I was polite the entire time, but I did notice that she had a very bad attitude. There was no greeting, no response, and no basic courtesy. I understand people can have bad days.
Later i returned because my hot chocolate was basically water when i opened the lid, it was clear. When i told her, she responded, “So what do you want me to do?” I asked if I could get something else instead, and she said, “Well, if you’re telling me your drink is water, that means our machine is down.” I don’t work here your machine is down your the one made my drink it was clear that it was water but still gave it to me( didn’t say that to her). i asked what my options were. She said coffee which I don’t drink, so I requested a refund which I had been trying to avoid to not make her job harder.
When i pulled up to the window, the manager came and was very nice. He asked for my card and went to process the refund. During this time, Aijah walked up to the window kept the window open and stood there staring at me, When the manager returned i heard her say something and i clarified, very politely and in front of the manager, that I had no issue with her and wish she had been nicer, she literally began arguing with me, recording me my face without my consent, and even threatening me while she was on the clock. She asked if I wanted to fight and i told her i would call the police on her and left
I will be coming in tomorrow morning to speak with the store manager and file a formal complaint. This behavior was unacceptable, especially from an employee working with the public. I work full-time myself and understand what proper customer service looks like, and this situation was far from professional. I believe this needs to be taken seriously.
… moreI went through the drive-thru to get a drink. When I pulled up, the night shift employee, whose name was Aijah, took my order. I first asked for a Frappuccino, and she told me the machine was down, so I ordered a hot chocolate instead and left. I was polite the entire time, but I did notice that she had a very bad attitude. There was no greeting, no response, and no basic courtesy. I understand people can have bad days.
Later i returned because my hot chocolate was basically water when i opened the lid, it was clear. When i told her, she responded, “So what do you want me to do?” I asked if I could get something else instead, and she said, “Well, if you’re telling me your drink is water, that means our machine is down.” I don’t work here your machine is down your the one made my drink it was clear that it was water but still gave it to me( didn’t say that to her). i asked what my options were. She said coffee which I don’t drink, so I requested a refund which I had been trying to avoid to not make her job harder.
When i pulled up to the window, the manager came and was very nice. He asked for my card and went to process the refund. During this time, Aijah walked up to the window kept the window open and stood there staring at me, When the manager returned i heard her say something and i clarified, very politely and in front of the manager, that I had no issue with her and wish she had been nicer, she literally began arguing with me, recording me my face without my consent, and even threatening me while she was on the clock. She asked if I wanted to fight and i told her i would call the police on her and left
I will be coming in tomorrow morning to speak with the store manager and file a formal complaint. This behavior was unacceptable, especially from an employee working with the public. I work full-time myself and understand what proper customer service looks like, and this situation was far from professional. I believe this needs to be taken seriously.
caseygibson8
Used to be the best location. I placed a mobile order 15 minutes ago. Got here, 0 cars in drive thru. Still asked me to pull forward because my food wasn’t ready. Waited another 5 minutes. The woman just physically handed my food off to another car, and forgot my drink, then snatched the bag back from the person she mishanded it to and tossed it through the window at me. There is now a massive line forming behind me. Second horrible experience here in a month. It will be my last experience here ever
… moreDor Ferrell
This is the worst McDonald’s in the area. I ordered a 20 piece nugget and asked if it could be dropped fresh. I will wait no problem. I should not have trusted them… I drove off just to see old nuggets. When will the MANAGERS MANAGE THE CREW ON CUSTOMER SERVICE. YOU ALL FAIL. YOU ROB CUSTOMERS WHO COME TO YOU IN GOOD FAITH BY TAKING THEIR MONEY KNOWING THAT THE FOOD IS OLD , HARD .AND STALE. YOU WONT GET ME AGAIN. I WILL DRIVE TO LAUREL MCDONALD’S ON 198. You all will never get my money again. I will tell everyone I know how lazy you all are and want a paycheck but do not give good customer service!
YOU FAIL!!!!!
… moreYOU FAIL!!!!!
Seth
Ice cream machine was down on first visit and the drive thru employee rushed us to order something else with an attitude. On our second visit (December 6th at around 1:30 AM), we waited in the right drive thru lane while 3-4 cars in the left lane were helped. Waited for about 10 minutes, so we assumed the speaker was broken and pulled forward. I started to let the cashier know it might be broken, and she interrupted me and said we need to be patient, she’s taking both lanes, and she’ll get to us. I apologized, but explained we thought the speaker was broken due to several cars having their orders taken before us and still not hearing anything. I asked if we could order with her, she sighed and with a crazy negative attitude she said “well you’re not supposed to but what can I get you?” Nothing wrong with what she said – clearly it was a misunderstanding – but having an attitude about it was absoutely ridiculous. The burger we received wasn’t assembled properly and wasn’t fully intact. Never seen a fast food place tolerate such bad service. I get it’s McDonald’s – I guess that’s on me for expecting
..well, anything. Just go somewhere else, we will never be back.
… more..well, anything. Just go somewhere else, we will never be back.
Khoi Nguyen
Clean location with tablets to order and play place for the kids. Food comes out really fast. Apps work perfectly and staff here are friendly. Location clean from the dining area to the restroom
… moreAdam Baddock
This place sets the standard for slow service. I don’t think I’ve ever waited less than 10 minutes and usually it’s closer to 20. Most restaurants would serve you before they do here. If you’re not starving, you can do better almost anywhere else.
… moreSELENA PETERSON
My fries were warm and not hot like I like them. So I asked the cashier for some hot fries. She was hesitant and when I got my fries, the pack was not full. I had already left the store and did not go back inside to complain. The next time I go there, if there is a next time, I will speak to the manager in charge. The gentleman that first waited on us was very helpful and courteous though.
… moreanna dunne
I love this McDonald’s it’s always there for me, however, I would like to request that they delay breakfast starting til 5am. I am still wishing for a $5 value meal at 4am.
… more