Simon Sangmyeon Park
The staff were courteous and the food was enjoyable, but the portion size was a major letdown. I ordered this based on the advertisement, but I felt immediate regret upon opening the box. The actual serving was so significantly different from the promotional photo that it felt like misleading advertising. It’s a shame because everything else was great.
… moreJoshua Lindsey
I’ll probably come to this Zaxby’s a little too often but that’s because they are consistently doing what they are supposed to do. Hot, fresh, food without waiting too long. The employees here always treat me with such care and they remember my name and they remember my order and they have such pleasant demeanors. Whoever trained this staff did a good job. There are quite a few people there who take care of me, but here is a small list of people I’m able to name but there are definitely more! Mrs Edna, TY, Candice, Old School, Talisia and Sayoni! All fantastic parts to the whole piece of this Zaxby’s establishment!!
… moreJohn Murray
My first time having Zaxby’s and it’s some of the best chicken I’ve had from a fast casual restaurant. Honey mustard doesn’t have enough honey flavour for me but I honestly don’t need sauce because the chicken is that good.
… moreMichelle Childers
Everything was so fresh and delicious! Every other zaxbys I’ve tried has served me either cold or over cooked (dry) chicken. I was afraid to try the dry rub because the sauce is normally the only moisture the chicken has. But I tried the lemon pepper dry rub on my wings and things combo and it was AMAZING! We will definitely be back! I drive past 2 zaxbys to come to this one! Please keep up the Great work!
… moreGenie
I was waited on by an employee named Leslie. He made sure my order was correct, had pleasant conversation with me and was upbeat and loving his job! Great job and location! Will definitely be back!
… moreRebecca Teter
Excellent service from Candice in the drive thru. Very Kind, very upbeat and efficient!! If there were more employees that had her smile and attiude it would change the face of fast food customer service!! Thank You Candice!!
… moreMelissa Donaldson
Malik was super nice and made sure our food was hot and delicious. I spoke with him on the phone and he gave great customer service. I
Eat at this Zaxbys location and highly recommend it. Thank you Malik for all you did to make our eating experience successful. The food was excellent.
… moremichelle howsare
I eat here once a week I love the lemon pepper, wings, traditional wings, Always very juicy smothered and lemon and pepper saucy fantastic but I went there to eat today. I got the most dried out horrible no lemon pepper or very little lemon pepper. They were so dried out. They must’ve been sitting on the counter for like hours under the heater, I couldn’t even eat them. I had to throw them away. Tried to call leave a message with the manager to let her know that the wings were just really bad. The service was even worse ! I was put on hold for A half hour called back and was put on hold again no manager horrible today just horrible
… moreWilliam
I stopped by this Zaxby’s and unfortunately had a disappointing experience. The drive‑thru employee showed poor customer service — they seemed rushed and uninterested, and my order was incorrect when I got it. I expect better attention and professionalism, especially when the order is simple, and placed on mobile app. Hoping management addresses this so future visits are smoother.
… moreAneida Mora
I usually come to this Zaxby’s and have never had an issue, but today’s experience was really disappointing. The employee at the drive-thru window gave me a nasty attitude after I corrected her about my order being wrong. Instead of apologizing or fixing it professionally, she gave me a rude look and made it seem like I was the problem for pointing out her mistake. There was no accountability or customer service, just annoyance and disrespect. As a regular customer, I expect better than this.
… more