Pahaska 21
I took my sandwich up 2 times in order for them to get it right. First time the sandwich was still moving, it was so raw. The second time the order wasn’t correct and still pink. The bathroom and dining was so dirty there was food and toilet paper on the floor in both male and female bathrooms. We waited a good 10-15 minutes for our food.
… moreColleen Hennessey
The team at this Mc Donald’s location are the best! They are not only hard-working, they are kind and special human beings. On Friday, November 7th, I had been absolutely treated in the worst way by a cookie business. I am handicapped and had ordered cookies online for a weekend get-together from the cookie place. The business does not have handicap access. Upon arrival to the cookie business, they refused me curbside service, which they normally provide. However. I was told by their manager that they would not provide me curbside service and that I had to come into the store to get my order. I explained that I am handicapped and that it would be very difficult for me to physically come in to get the order. The manager still refused to bring the order out to my car, which was parked right in front of their door. Long story short, in trying to get up the high curb to the cookie store (I am only 4′ 9″ tall and my knees no longer function normally), I fell down on the hard and jagged concrete. My left knee was badly bruised and the flesh was torn and bruised on both of my hands. One of my natural, real fingernails was partially ripped off. The cookie store employees just left me on the ground. A lady who was wearing a name tag from one of the local health care services helped me up from the ground. God bless her for her help. My whole body was shaking from the shock of the impact of the fall, and blood was dripping everywhere. I had to rest before leaving the parking lot. I had not eaten or had anything to drink all day. So, on the way home, I stopped at this Mc Donald’s location to get something to drink and a small hamburger. Enter the heros from this Mc Donald’s team!!! They saw that I was bleeding, and I guess they also noticed that I was not feeling well at all. A gentleman at the drive through window said, “Are you ok?” I told him what happened at the cookie store. He immediately called his manager over, who brought me paper towels and bandaids to help stop the bleeding. Another lady employee said about the cookie store, “That is sooo not ok.” God bless them for their kindness!! It means so much to me, and I appreciated it so much!! Thank you very much Mc Donald’s team!
… moreKelsey Femi
The people were really nice. These chicken nuggets are literally dripping in HOT cooking oil… it’s like they poured the oil directly into the box… it’s not edible… also told my husband they couldn’t make him a double quarter pounder but had already made a separate one for our order…
… moreDanica Yang
this mcdonald’s is usually my favorite location; always gets my orders right and is always fresh. unfortunately for them, today my husband went to get us some food; i ordered the 10 piece nuggets meal and he had gotten the double quarter pounder meal. was super excited to eat once he got home, as we settled in and started taking out our food, i asked where my nuggets were. turns out McDonald’s forgot the main thing of the mcnugget meal ♀️ but hey at least they gave us bbq. fries were old as well and filled half way (we got a large) and over all food was 2/10. tried calling to let them know and no one was answering. husband said restaurant was not busy either, so there shouldn’t be a reason why they wouldn’t answer. super disappointed.
… moreAnthony White
How do have me pull forward and not have fresh food? And then it comes sloppy like this?
… moreCan Cui
Food quality is getting worse. There is no lettuce in the McChicken. The staffs feel very proud that the kitchen is running of the lettuce and they are happy to make items without enough ingredients.
… moreD.O.T.B
Firstly I’d like to point out that the food I get from this location is usually always fresh. But why is it that most times I come here, the customer service is terrible? The employees are so rude.
… moreJared Harrison
I normally don’t review, but I am shocked about this McDonald’s location. First time I went they put onions on a no onion burger due to allergies, brought it back and all they did was scrape the onions off. First time bad luck maybe? 2nd time the food absolutely destroyed our stomachs and were sick for 2 days. At least the order was correct this time. 3rd times a charm? Well, I ordered breakfast today and asked twice if there was cheese on the biscuit and McMuffin and he said yes..twice. We get them and proceed to find out that. Guess what? No cheese. Three strikes and this location is out and I’ll even include a free recommendation to NOT come here.
… moreAw Luv
Not clean, slow workers. Not enough staff. Don’t work fast enough for those people who do door dash orders
… moreKelly H.
This location used to be our favorite. Some months ago when we started coming here the service was amazing with them bringing our food right to the table! We really liked that extra service that you don’t get at fast food restaurants. The service was fast and the food was hot, fresh & delicious!!
But this visit things were the opposite. It was just very disappointing in the McDonald’s location we’d come to love. We realize every person, every place has off days and times and can not be spectacular all the time, especially with today’s staffing shortages. However, it’s been like this including dirty tables, overflowing trash and disgusting food on the floor too often.
We hope they can get back to their previous exemplary service and food. In the mean time, we’ll probably just skip McDonald’s for now.
… more