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Chipotle Arlington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2151 N Collins St Ste 111, Arlington, TX 76011
Phone: (817) 459-0939
Order and Reservations
Order: Order online
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Reviews
Francisco Leung
We got a Chicken Bowl, Tacos (barbacoa), and Kids Quesadilla. The food tasted good and the staff worked quickly through the line. The place is clean; they also have outdoor seats.
… moreBenjamin Hong
The food here can be tasty, but only one they are actually capable of making it in a timely manner. This is the most overwhelmed and understaffed Chipotle I have ever witnessed. As I’m waiting in line to place my order I saw quite a few delivery drivers walk in and cancel their pick up because they’re taking too long to make their online orders. I’ve even placed a few online orders for pick up in the past only to need to wait longer than expected.
I don’t think there’s anything this location can do to help their operational efficiency short of shutting it down and reopening somewhere with a better footprint.
… moreI don’t think there’s anything this location can do to help their operational efficiency short of shutting it down and reopening somewhere with a better footprint.
Ernesto Diaz
I know restaurants have small margins but I didn’t realize skimping on rice and beans were 1 of them. I also ordered double chicken and this is seriously all I get for an $19 meal?
… moreBarbara Dumaine
This place wasn’t very welcoming, no one greeted us. No smiles. Everyone was looking real mean on the service line, and no one said. Thank you.
I felt like I would not visit again
… moreI felt like I would not visit again
Danna Brown
Unfortunately, this location needs better staff training. The employees, especially the younger ones, don’t seem properly trained on customer service, multitasking, or basic restaurant operations. The employee preparing the bowls was extremely slow and struggled to multitask. If it was his first day, he should not have been left on the line alone especially on one of their busiest days during a BOGO promotion.
The manager appeared to be trying, but was forced to work the line because the staff couldn’t keep up. There were also no forks or spoons available, again on a very busy day. I watched a customer ask for a fork, and instead of restocking the silverware knowing there was a long line of customers, the employee just handed out a single fork.
Overall, the staff needs proper training in basic customer service, cleanliness, and efficiency. With the volume of customers they serve, these fundamentals should already be in place.
… moreThe manager appeared to be trying, but was forced to work the line because the staff couldn’t keep up. There were also no forks or spoons available, again on a very busy day. I watched a customer ask for a fork, and instead of restocking the silverware knowing there was a long line of customers, the employee just handed out a single fork.
Overall, the staff needs proper training in basic customer service, cleanliness, and efficiency. With the volume of customers they serve, these fundamentals should already be in place.
Ruben Vazquez
Plates are served the same amount even when ordering the same plate. Chips are stale.
… moreKatrina Romo
The,food was ok but the chips we’re stail and I’m supposed to feed My Daughter that?! No,thanks!!! They should of been in the trash! I won’t go back. I was visiting My sister the other day and this happens! I will,just stick to My Irving location on Beltline!
… moreElizabeth
I’m disappointed with how stingy this location is. I came home to not even a full queso cup. This place is hit or miss. Not consistent.
***update I really appreciate that Jonalyn reached out and replaced the queso As a customer, it means a lot. Thank you!
… more***update I really appreciate that Jonalyn reached out and replaced the queso As a customer, it means a lot. Thank you!
Eoin Donovan
They forgot the fajita vegetables on my burrito. Also, my burrito was significantly smaller than my girlfriend’s and she had less ingredients selected than mine did. I didn’t think to get a picture before eating b/c we were pretty hungry
Edit:
I tried to do what the owner replied to for me to do, but there’s no way to submit anything. I also tried to talk to Pepper, but it must be glitching. They kept telling me to select options, but it never gave me any options.
It also told me that what I was saying was interesting, but it had to get back to work and never resolved my issue.
I updated my service to one star for this reason.
… moreEdit:
I tried to do what the owner replied to for me to do, but there’s no way to submit anything. I also tried to talk to Pepper, but it must be glitching. They kept telling me to select options, but it never gave me any options.
It also told me that what I was saying was interesting, but it had to get back to work and never resolved my issue.
I updated my service to one star for this reason.
Dionne Nelson
This was the worst chipotle I have ever been it’s really overpriced my husband and I had a burrito and a bowl very scimpy portions and it was 26.00 for two items definitely not worth it steak wasn’t done & they had a lot of grissel and fat totally disgusting . I wouldn’t recommend this chipotle to anyone it’s definitely not worth 26.00. I was spoiled at the price we have eaten Chipotle before and they were good drive right on past this is not a good one.
… more