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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Quaint French cafe chain serving rustic country fare, espresso & fresh-baked baguettes.
Address and Contact Information
Address: 8889 Gateway Blvd W Suite 1400 Ste 1400, El Paso, TX 79925
Phone: (915) 225-3660
Website: https://lamadeleine.com/locations/el-paso-fountains-at-farrah
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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la Madeleine | French Bakery & Café
With breakfast, lunch, and dinner options perfect for any occasion, la Madeleine Catering will have everyone saying “délicieux!”
Reviews
Skin Enhance
Place it’s beautiful but the food comes short. Had to return two items. Latte is not a latte. More like milk and water. Daniela was extremely rude and unhelpful. Had an attitude, rolled her eyes and was a smart ass about the latte.
I would like to highlight Chris was very helpful and so kind. Thank you.
… moreI would like to highlight Chris was very helpful and so kind. Thank you.
Doug Barrineau
They can make a beautiful avocado toast. Tasted delicious. And the place seemed like a social hotspot.
… moreS. B.
Grabbed an early dinner and ordered the tomato basil soup, tomato basil pesto pasta salad, beef and parmesan potatoes and the strawberry bacon spinach salad (we added chicken to this salad). Hot food came out nice and hot, salads came out fresh and everything was delicious. Staff was friendly, restaurant and bathrooms were clean, and there was plenty of seating inside and on their patio.
… moreJan McCord
A real gem! We had breakfast here and it was delicious! You order at the counter while seeing all of the beautiful pastries and sweets that they have to offer! I had avocado toast along with a chocolate croissant and fresh fruit and my husband had a traditional breakfast, eggs, sausage and a flaky croissant. All yummy! I had eyed several things in the glass case while ordering so of course, I got a box to go! You will not be disappointed! Lunch menu looked really good as well! Can’t wait to go back!
… moreChristopher Wagner
We’re so disappointed, this is the first time we’ve had such a bad experience here. First we were told there was no bacon, so we ordered sausage, then bacon came out on the plate. We ordered French toast with over easy eggs, but received scrambled. The food took way too long and was cold when it came out, maybe they forgot it. Also the crepe was too tough to eat and the eggs inside were over cooked as well. We’ll probably stick to the
… moreLucas Canady
I really liked the cafe, the food is amazing, the atmosphere is great, thank you guys! 🙂
… moreRynishia Lewis
I enjoyed everything about this cute spot! The food is delicious! You have to the try the crepes! Everytime I come here, I eat everything on the plate! Very fulfilling! Big portion. No idea how much I paid because it’s worth it.
… moreTiktiktok G.
Very good food, service is quick and nice. You ordered first and then get a seat, put your number on the table. The waitresses and waiters will take your order to you within a couple minutes. Overall, it’s a good dining experience here and I will definitely come back and try the other dishes if I am around. Recommended their croissant, really tasty.
… moreTom Handy
I have been to LA Madeline several times a d the selection of food is great. Today was a little disappointing as they were out of milk for my tea.
… moreKimberly TURNER
I am writing to formally report a very disappointing and unacceptable experience my family and I had at the La Madeleine location at The Fountains in El Paso on Saturday morning.
My sisters and I were visiting, and this was meant to be a special experience for them, as they had never been to your restaurant before. Unfortunately, from the beginning, we were treated with disrespect and poor service by Jonathan, who identified himself as either the assistant manager or manager on duty.
While placing our order, Jonathan left the front and loudly instructed our server, Jaffaline (who was very kind and professional), to take the rest of our order. We eventually received our food, but our specialty coffees were never delivered. We were not offered water, and we had already finished our meals before any drinks arrived. In the end, we never received our coffees at all.
When I requested a refund, Jonathan initially refused. It was only after I contacted corporate that he agreed to process it. I also asked to speak with a manager above him, and I was told that “Jesus was too busy” to address our complaint and that he was with his family at 7:30 a.m. This response was extremely unprofessional and inappropriate.
At no point did Jonathan apologize or take responsibility. In contrast, the female staff members were polite, apologetic, and did their best to help, and I commend them for their professionalism.
This experience was upsetting, embarrassing, and completely unacceptable, especially as I was hosting my family and hoping to give them a positive first impression of your restaurant.
I am requesting that a competent representative contact me regarding this matter. I would appreciate a follow-up to discuss what happened and what steps will be taken to prevent this from happening to other customers.
I can be reached by email or phone at your convenience.
Thank you for your time and attention to this matter.
Sincerely,
Kimberly Turner
… moreMy sisters and I were visiting, and this was meant to be a special experience for them, as they had never been to your restaurant before. Unfortunately, from the beginning, we were treated with disrespect and poor service by Jonathan, who identified himself as either the assistant manager or manager on duty.
While placing our order, Jonathan left the front and loudly instructed our server, Jaffaline (who was very kind and professional), to take the rest of our order. We eventually received our food, but our specialty coffees were never delivered. We were not offered water, and we had already finished our meals before any drinks arrived. In the end, we never received our coffees at all.
When I requested a refund, Jonathan initially refused. It was only after I contacted corporate that he agreed to process it. I also asked to speak with a manager above him, and I was told that “Jesus was too busy” to address our complaint and that he was with his family at 7:30 a.m. This response was extremely unprofessional and inappropriate.
At no point did Jonathan apologize or take responsibility. In contrast, the female staff members were polite, apologetic, and did their best to help, and I commend them for their professionalism.
This experience was upsetting, embarrassing, and completely unacceptable, especially as I was hosting my family and hoping to give them a positive first impression of your restaurant.
I am requesting that a competent representative contact me regarding this matter. I would appreciate a follow-up to discuss what happened and what steps will be taken to prevent this from happening to other customers.
I can be reached by email or phone at your convenience.
Thank you for your time and attention to this matter.
Sincerely,
Kimberly Turner