Sakura Steak House

  4.2 – 1,392 reviews   • Japanese steakhouse

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Sakura Steak House 24073

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Reviews

nathaniel Bass
Knowing how brutal reviews can be I was very hesitant to post this because I would hate to jeopardize a small business. My honest opinion of this place is that it is almost too cheap for hibachi/sushi, and that scared me when placing the order. I ordered filet mignon hibachi with onions and zucchini. To start off, the meat I received was low grade sirloin at best and not at all what I thought I was getting. They forget to mention that with the zucchini and onions they also throw in mushrooms which had I known before the order I would have asked for none. The rice almost tasted frozen and was lacking a lot of flavor almost to the point of it being bland. The sauce they use to cook the meat and vegetables was so abundant with the food that I almost didn’t need any yum yum sauce cause it was like soup/ way too much. The yum yum sauce had to have been bought in store because the flavor was generic and tasted like lots of preservatives. The staff was very basic so nothing to complain about there and the service was quick so I was not upset with anything other than the actual food I received. This is not a place I would recommend when there is Ocean Samurai right down the road. Might be a little more expensive but the quality and taste tops this place 100%. Overall I was very dissatisfied with the experience and I certainly would not recommend this place to anyone.
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Dawn Ramsey
Ordered online to pick up–in order to avoid the long slow drive thru at lunch time and the unpleasant woman that normally works the drive thru. Inside pick up went quickly and smoothly. I ordered hibachi beef with fried rice and no veggies. I have ordered this in the past so I was surprise this was different. There was a thick brown sauce on the beef which did not pair well with the yum yum sauce I like on the rice. Also the meat was really tough and chewy. For the amount of money paid, I hate being disappointed with the meal and will think twice before spending my cash there again in the future-especially for a carryout lunch.
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Hh Mm
I’m honestly shocked at how bad our experience was. The place was busy — which I completely understand — but that doesn’t excuse the total lack of communication or the rude attitude from the staff. We didn’t even get far enough to place an order. We were just standing there, ignored, with barely a word from anyone.
When I tried to ask a simple question, I was met with attitude instead of basic courtesy. It felt like we were an inconvenience just for trying to figure out what was going on.
We ended up leaving because the service was so unwelcoming and disorganized. I don’t expect perfection from a busy restaurant, but I do expect to at least be acknowledged. Sadly, that never happened here.
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Litzy A
Excellent value and great quality food. Customer service is up to par and the restaurant is clean, comfortable, and welcoming. They should redo their roads- lots of pot holes and rough roads…
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Elysium E
I usually eat here once or twice a week or after several weeks. I didn’t know about this place until my most recent and current workplace ordered for lunch, and I was curious (this was during COVID lockdown). They have NEVER messed up an order, always punctual, to the point — short and sweet than what I’m familiar with and it’s a nice difference by contrast to other restaurants. I can’t understand the employees some of the time (I only speak English) but that’s fine with me. They always give you some plastic cutlery in a packet with napkins, and a small cup of yum yum sauce — with the boxed food included in a well-tied plastic bag if to-go or drive-thru.
I refuse to eat at Panda Express when this place exists in my general area. The rice is great, the steak even better, and they give a lot of food for what it’s worth. The drive-thru is a little bit of a wait, but you can call an order for pickup too or dine-in, but I’ve yet to do that. I cannot recommend this place enough.

The images provided are my usual order: Teriyaki Steak w/ white rice no vegetables ($10.14 after tax)
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Elaine Cook
Food delicious. Dining area looks elegant. Presentation is economical with plastic utensils (wooden chopsticks) and styrofoam containers Large servings.
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Tim Borkert
The food was decent and a good price. Not great food, but you get a good value for your money.

The staff are shockingly rude. I felt like they did not want me to be there. If you plan to dine in you will be required to pay upfront and you will eat out of to go containers. So the atmosphere is about as bad a a restaurant can be.
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Katie
Great hibachi food for an awesome price. Didn’t have to wait long, and the inside of the restaurant was nice.
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4B12_2.4
Kind and very quick Staff. Lovely place to eat in or take out. They have delicious hearty food made right! Eat here about once a month and love the experience every time! Highly Recommended!!
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Keigan Warren
Good drive through food. Have not dined in before. Since 2020, the drive through experience has changed to barely visible window area, and masked employees who don’t communicate with customers much. If you use a card you will be asked to sign the receipt every time. If you are the only one in line, your food seems to be made to order and will take 5-10 minutes to cook.
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