

Welcome to your Buda Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 15500 I-35, Buda, TX 78610
Phone: (512) 400-4185
Website: https://www.chick-fil-a.com/locations/tx/buda?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
West Buda – Chick-fil-A
Chick-fil-A Buda FSU – Facebook
Chick-fil-A Buda (@cfabuda) – Instagram
Last Updates
Reviews
Eli you did great & you were so sweet and beautiful
Went this morning for breakfast and they only had ONE employee running food out to cars with two lines fully wrapped around the building. Do better, hire more employees, double check your work. Don’t trash your reputation to save a few bucks on labor costs. This is simple good business 101.
Well today I ordered a salad and come to my surprise egg was mixed with my spicy southwest salad. Picture will be attached.
I was picking up an order at around 9-10 p.m. last night (Saturday night). I was greeted by a nice employee who held the door open for me. I stood behind another customer picking up an order from a different employee behind the side pick-up counter. That customer left, and the employee that had helped her (he definitely saw me, I was right by the person he was helping and there was no one else around) went to the back without acknowledging me or anything. Whatever, that’s fine.
Well, I stood there expecting him to come back while there were two girls talking to each other over the counter, restocking cups and stuff. I waited for a couple minutes, then asked the girls if could pick up my order.
There were very few guests in the restaurant, no cars when I had walked in past the drive-thru, and no other deliveries on the screen, and I was the only person around, waiting.
But when I asked this girl (dark hair, hispanic I think, small–what she looks like doesn’t matter, but I want it clear who it was if possible and wish I could remember more details), I just couldn’t believe how blatant she was in her spite. Like I was interrupting her or something. When I asked her if could pick up my order, she literally flicked her eyes at me before finishing her sentence to the other employee (a personal conversation, not work related, which is fine but should be immediately dropped when a customer is there, before turning to me with an expression like I was *bothering* her.
She walked over, I showed her the name, and she looked right at an open bag next to where I was standing by the counter –MY INCOMPLETE BAG I WAS TRYING TO PICK UP–that no one was even working on, that was literally just freaking sitting there. She checked the name on the open bag–again, that NO ONE was working on– and instead of showing any amount of effort that she was trying to rectify the mistake (at this point, my order was already 5 min. past required pick-up time), she saw the name, set it back down, then pointedly said something like “Okay, anyway” or “Okay, so” and carried on her conversation AND THEN, after a notable amount of seconds, started working on the bag. She chatted with the other employee while slowly (like, you know that kind of slow that we all know is out of spite and you’re not fooling anyone) prepping the rest of the meal… that ended up being 10 minutes late, and they had very few customers.
Anyway, after a clear lazy, slower-than-necessary display of finishing a delivery that Chick-fil-A gets penalized for and has to pay more commission on for being late, she dropped it down in front of me without another word, set the drinks on the counter, and I asked “can I have a drink holder?” as she walked away around the counter and just kept on talking about some personal drama with the other girl without even checking that I confirmed the order, either not hearing me or ignoring me. So I just got it myself from the employee counter that I don’t think I’m supposed to use, since there was no employee around for me to ask.
And just so y’all know, I have worked in customer service a lot- food service for a good bit. I do not expect people to not talk or to always be professional. I literally don’t care, at all, because I’ve had bad days where I don’t want to be happy go lucky even when I’m being paid. It was how pointedly rude she was being.
I hate leaving a 1-star, and I’ll happily change it after I’ve been assured by a local manager this has been made clear to the crew, to this employee, that this behavior is wrong. And that they personally read my feedback because they know who I am and who they are, and it’s not okay to treat people like this.
Truly does not uphold the chick-fil-a values, nor just basic human decency.
Service was amazing, I can confirm this establishment is fabulously busy and quality, service is excellent, very polite and friendly employees!
Definitely recommend this place other than another locations!
Really happy with this walk-in experience. 🙂 You all are doing an awesome job.