John Kritzer
The staff needs a lot of work here… After waiting for nearly 15 minutes I received my food order but it was missing the sausages. I had to ask for cups for the fountain soda machine. I also ordered a coffee and milkshake. After waiting an additional 10 minutes, I observed at least two employees just standing around on there phones, I had to get their attention and request them to make my drinks. A few minutes later I received the coffee, but not the milkshake. I asked one more time and finally received everything I ordered. This is a management fail…
I will give them the benefit of the doubt for about half of the time I waited because it was busy, but to see at least three other families dealing with issues as well wasn’t comforting. Please do better!
… moreDash
I usually go through the drive-thrus late at night since this is a 24-hour one and it’s very convenient on the way home. I don’t really expect the best food since on average I’m there past 11:00 at night but honestly tonight’s food was horrible, if it’s a little stale it’s whatever I’ll eat it but this time like I had really cold fries mixed with warmish fries and like really stale nuggets. I probably should’ve gone back and said something but I worked 17 hours and I got food at like 2 40 am so I just ate the warm any fires threw out anything else except my soda. They stuff was nice the food was the only issue.
… moreDavid Meyers II
Ordered curbside breakfast earlier this morning and the order came out super fast. Everything we ordered was in the bag and the food tasted great. The associate who brought the order to our car was very friendly and helpful…I wish all McDonald’s operated like this.
… moreRey Twelvehouse
This is the worst McDonald’s I’ve ever been to. Your workers suck, Your pricing suck, The line to get the food sucks. Bring back happy meals the one dollar price nuggets. There’s cartilage in chicken nuggets. Never enough sauce in my bag and it seems like the employees take fries out my meal. The coffee taste like somebody spit in it. It’s like they give me a half bag of sugar on purpose. No lettuce in my burger, not even ketchup. I’m ready to call HR.
… moreCasey Mariano
Best McDonald’s crispy chicken and sweet tea was made perfectly. Only left a review cause I just needed a snack and it tasted so good and the tea was sweet
… moreLinda
No stars for you today. The French fries were just nasty . My quarter pounder was so dry and the cheese barely melted. It was 6:00 at night so no excuse for stale lousy food. I had to leave 1 star it wouldn’t let me post without it.
… moreCarlos Tejeda
For a 24 hr place got turned away twice in the last 2 weeks. Waited 10 mins to order to be told register wasnt working at 3:50 AM. Then the second time my wife shows up aroundbthe same time 2 weeks later and gets told cant order til 4:30 change the sign to less then 24 hrs
… moreShannon Branz
EVERY single time I order through the drive through something is missing or wrong. Everything looks good on the screen but once I get my receipt I’m missing an item or 2, or when I pick up my food it’s not in the bag. Management is great about correcting the issues but it’d be nice if I’d get what I ordered the first time.
… moreLeonard Tomasetti
The lobby door is supposed to be open at 5am. Both weekend days was locked. No cars in the drive through….what were the workers doing? Will just go to the Sheetz in Plains on the weekend anymore.
… moreJon Hayes
There’s something seriously wrong with the management at this location. About a year ago I had a run in with a morning manager. The woman refused to make the breakfast order I placed 8 minutes before the end of breakfast. I placed it arrived at the store to find my order not done and she said it was now too late breakfast was over, that’s already wrong but the bigger issue was her attitude and the fact it appeared normal for her to get in full blown arguments with customers. I’m not a confrontational person at all, I don’t even like complaining about my food I’ll usually suck it up and eat it. So anyways then today my wife & I place orders. I pull in the parking lot place my order and head in the store 2 minutes later, expecting to wait as I ordered a QP meal which are usually made fresh. I get in there and to my surprise the food is done. I get in the car and my buns are hard and cold, the burger was hot so clearly the buns just came out of the cooler/freezer and the fries were cold. My wife takes it in and is INSTANTLY met with attitude and confrontation. The lady is trying to say we ordered it before we got here but said we were there and it was made over 10 min ago, which again I had just placed it in the parking lot. She says I made that at 2:41 it’s been over 10 minutes, it took another customer to point out that the CURRENT time after getting my food, going to my car, checking it and my wife going inside it’s 2:46. The worker couldn’t comprehend at this point it’s only been 5 minutes but somehow she continues to argue she made it over 10 minutes ago. What’s crazy is I messaged my wife as she entered the store and said don’t let them treat you like trash that’s what they do here and wouldn’t you know. Thankfully that other customer jumped to my wife’s defense. Then the workers began loudly talking trash about my wife trying to shame her. Don’t work in customer service if your just an ignorant attitude driven person, it’s like it’s part of the application and hiring process here you must have serious attitude and confront customers to get hired.
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