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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 995 Industrial Blvd, Smyrna, TN 37167
Phone: (615) 355-6935
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
995 Industrial Blvd Smyrna TN – Zaxbys
Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad …
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Full of flavor and made to order just for you. Tie a napkin ’round your neck and dig in to our craveable chicken fingers, wings and more!
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Reviews
Katrina Garcia
Last week I went to this location and not only was my food made incorrectly once but when I asked them to, please fix the order, it was made incorrectly twice. They were also out of Dr Pepper this evening and all of the employees had an attitude. Tonight I decided to give this location another try because everyone has bad days. Unfortunately, my order was made incorrectly again, we were not given any straws for the three meals I ordered and there was no ice in my son, sweet tea at all. At this point, it feels like the employees are just lazy and management is obviously not doing anything about it. I filed a complaint through the app the first time this happened and asked for someone from customer service or corporate to call me because I wanted a refund and it has now been over seven days and still no one has bothered contacting me. So at this point I feel like the best thing to do is leave a Google review in hopes that that will get someone’s attention. Zero out of 10 would not recommend this location
… moreMadison Wright
My all time favorite Zaxbys location!! The staff are so personable and helpful. The managers Jayli and Phillip are so wonderful and caring. The food is always good and the facility is super clean. One of the shift leads Shania (I think) was very attentive and helped me when my order was incorrect. 5/5 stars all around!!
… moreTiana Garner
Everytime I come through here my order is wrong!!!! This time my salad orders were wrong, they didn’t add toast to either tender meals and the dressings and utensils were missing. CHECK YOUR BAG AT THE WINDOW!! Please train your staff better.
… moreSabrina Bauer
I was a little torn on this review. On one hand, the restaurant was very clean, there was an employee cleaning all tables and straightening chairs as we entered. The line was short and the cashier very helpful and friendly. The food came very fast and was hot.
Do the food…the chicken fingers were hot, juicy and flavorful! However, they were cut very small compared to other locations. The french fries, though hot, obviously needed a moment longer to cook, as they were all very limp vs crunchy cringle cut fries…a moment more of cooking would have made all the difference. The same could be said for the Texas toast… basically some buttered thick-cut white bread that maybe quickly saw a toaster or grill. See Pics included.
The restaurant is trying on so many levels, but needs some attention in the kitchen for food quality.
… moreDo the food…the chicken fingers were hot, juicy and flavorful! However, they were cut very small compared to other locations. The french fries, though hot, obviously needed a moment longer to cook, as they were all very limp vs crunchy cringle cut fries…a moment more of cooking would have made all the difference. The same could be said for the Texas toast… basically some buttered thick-cut white bread that maybe quickly saw a toaster or grill. See Pics included.
The restaurant is trying on so many levels, but needs some attention in the kitchen for food quality.
Adam Britt
Coming from up north we don’t have chicken this good. The strips and sauce were the best I’ve had. Try the regular and spicy Zaxby’s sauce with tenders.
… moreRyan Kelley
Thought was ok. Fried pickles are little bland, but not soggy! Actually crispy. The TLC chicken sandwich was moist and crispy. But also slightly under flavored. Not a bad price point.
… moreJennifer Rollins
Got a grilled cheese kids meal for my son and went back with his fries and asked for more since there were hardly any In it. Was very disappointed that they said that was all they get and l told them they always fill the box up and she said well that’s the amount they are supposed to get. I also got a kids meal as well and my box of fries were filled up. She said well they weigh them and mine must have weighed less. ♀️ Also told them we would dine in and they made everything in a to go bag and then proceeded to make an announcement that the lobby closed at 8:30. It’s Friday night and we ordered at 7:45. Am
… moreGracie M
I love coming to zaxby’s don’t get me wrong but the workers, well mainly the manager, makes me and multiple people never wanna spend money in this establishment ever again. a couple of months ago my team of 20 TEENAGE girls came in after a big game to celebrate together. i personally did not arrive until way after everyone but when i walked in everyone was talking and being very respectful for how many people were there. obviously with bigger crowds there is going to be more noise it’s just common sense. after everyone was done we made sure to clean up our mess and make the place better than we found it. however after some of the last people were leaving the manger stopped them and said she had contacted our coach because apparently we were overly loud and disrespectful to the workers. which is far from true. she also made up random things that we apparently said which those things would never come out of ours mouths. so after this me and two other teammates who had already left came back up with our coach on the phone and asked respectfully what was going on and what the issue was and she was overly rude and was making things up left and right and said something completely different from what she told the other girls and what she told our coach. the whole situation got handled until today when me and one of the teammates went back up there 6 MONTHS later to eat after our practice. as soon as we walk in we are greeted with dirty looks and instant trash talking from the manager who is a grown women. i am personally barley 17 and had nothing to do with the originally situation and the other girl is barley 16. for us to walk into an establishment to become a paying customers and have the manager who is a grown woman sit there and try to belittle us to not only one person but everyone in the entire establishment. i don’t think this is how any worker should act towards any customer no matter what they think. it isn’t very good work place manners and i don’t think this should be acceptable.
… moreCassandra Simpson
Had to repeat order several times, seems the young lady was busy listening to someone else. Sine Zaxbys doesn’t seem to season fries anymore, we always ask for extra … one word–stingy!! See photo
… moreTaylor Casey
It’s mostly teenagers working here and they seem to all have attitudes and not care when an order is wrong.
I ordered grilled chicken and no bread, cause I’m gluten free, and they got it wrong. When I tried to knock on the door a worker got an attitude and said they were only doing drive through and wouldn’t help me. So I sat and waited in the drive through to get a new salad. I won’t be back. This location is terrible.
… moreI ordered grilled chicken and no bread, cause I’m gluten free, and they got it wrong. When I tried to knock on the door a worker got an attitude and said they were only doing drive through and wouldn’t help me. So I sat and waited in the drive through to get a new salad. I won’t be back. This location is terrible.