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There’s a Burger King® restaurant near you at 9512 Preston Highway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Louisville, KY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 9512 Preston Hwy, Louisville, KY 40229
Phone: (502) 450-6064
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Burger King – 3930 Dixie Hwy, Louisville, KY, 40216 – MapQuest
The Burger King® restaurant in Louisville, KY serves burgers, breakfast, lunch and dinner prepared your way.
Reviews
Dakota Wiseman
I’m not in a rush but it’s crazy that I’ve sat in this drive thru for dang near 15 minutes but who keeps track of time. At this point it’s comical and I’m ready to hear the excuse when I get up to the window if I even mention anything. Nobody in the lobby and the drive thru isn’t busy what so ever. This is such fast food (joking). Nobody in front of me has received multiple bags of food it’s all been small bags… Just got close to the window it’s been 20 minutes now.
… moreTatiana Carballo
I arrived at this store at 10:30 AM with a DoorDash order placed by a customer online. It was supposed to be ready or in preparation. Instead, a Black person with multicolored braids yelled at me, saying there was no lunch, that it wasn’t lunchtime yet, that breakfast was already over, and that they would make the order. They yelled and gestured aggressively; I honestly don’t know if it was a man or a woman, but they looked like a man based on their gestures and rude way of speaking. Other customers arrived, and they were served their orders and ate in the store. I had to call DoorDash support to resolve everything, and they ended up canceling the order. I absolutely do not recommend going to this place. They are rude, disrespectful, and xenophobic. I am Latina, and they hated me from the moment I walked into the store.
… moreOSCAR CONTRERAS
I ordered a chicken wrap, I guess, but it was nothing like a chicken wrap. First of all, it was ugly. It came open in the bag and they didn’t even include a napkin. Burger King, do better.
… moreAbby Wingy
Curtis, checked me out today around 5:19 PM Saturday, December 20! He was extremely helpful and polite!
While I was waiting in line right as I got to the desk, some lady walked around me and got straight in front of me and he expertly navigated the situation without causing any conflict and I was able to receive my food in the order I arrived!
This man definitely deserve some recognition and raise! Keep up the great work!
… moreWhile I was waiting in line right as I got to the desk, some lady walked around me and got straight in front of me and he expertly navigated the situation without causing any conflict and I was able to receive my food in the order I arrived!
This man definitely deserve some recognition and raise! Keep up the great work!
Christa Hall
Let’s just say I came early waited and drive through for nearly 30 minutes nobody answered drive-thru or anything to take my order so I went back around got and drive through again and waited an additional 15 to 20 minutes before someone took my order only to get the wrong order and when I gave it back to them after I had looked in the bag and stuck my hands in the bag they gave that bag to the customer it belong to after I had dug in it they should have given that customer a whole new bag of food not the one that I gave back and dug in. The staff here are completely rude. I had to get my meal replaced a couple different times at this restaurant and continue having issue so I will not be going here again.
… moreDanielle Malone
Best customer service of any fast food EVER! The young cook even changed gloves before handling the Impossible burger, and he didn’t even know about our meat allergy. Very gracious workers with kind hearts. Thank you.
… moreMegan B
Best looking Burger King burger I’ve ever seen
Service: …
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Jennifer Fernandez
Do not ever come to this Burger King Dana, who apparently is the manager is not only rude. She is disrespectful and doesn’t know how to approach a customer. I was given wrong food, and when I called to get it rectified, I was berated and called names by Dana, who told me if I have a problem to speak with Joe their manager and hung up on me. I called back and she hung up on me again. I have never had such poor customer service. Louisville Burger King on Preston Highway with Dana as their manager takes the cake for the worst fast food restaurant in the entire United States. She deserves to be fired!
… moreKaitlyn Revell
This is the 1st and last time I will be by this store! The workers are rude, nasty, and very hostile to the customers for absolutely no reason, completely unprovoked!
So I placed a mobile order on my way home and stopped by the drive thru to pick it up. My order included a whopper jr, a chicken jr, a small onion ring, & a large fry, but it only had a chicken jr and a large fry in the bag.
The main issue I had is not the food, but the service I recieved. They had asked me to pull up because they were waiting for a fresh chicken jr, and after waiting about 10 minutes, they finally came out and gave me my food, but cussed me out while walking away after I mentioned that I almost came inside to check on my order.
I went inside to report the employee to management, and that particular employee proceeded to become very hostile and berate me and even tried to physically start a fight with me. I got the district manager’s phone number and asked for the names of the employee and the manager, but they refused to give me their names and instead threatened to call the police if I wouldn’t leave.
As other reviews have stated, this is by far the WORST Burger King in Louisville, KY as far as good & respectable customer service goes! Stay far away from this location unless you want to experience shitty food and workers who hate their jobs!
… moreSo I placed a mobile order on my way home and stopped by the drive thru to pick it up. My order included a whopper jr, a chicken jr, a small onion ring, & a large fry, but it only had a chicken jr and a large fry in the bag.
The main issue I had is not the food, but the service I recieved. They had asked me to pull up because they were waiting for a fresh chicken jr, and after waiting about 10 minutes, they finally came out and gave me my food, but cussed me out while walking away after I mentioned that I almost came inside to check on my order.
I went inside to report the employee to management, and that particular employee proceeded to become very hostile and berate me and even tried to physically start a fight with me. I got the district manager’s phone number and asked for the names of the employee and the manager, but they refused to give me their names and instead threatened to call the police if I wouldn’t leave.
As other reviews have stated, this is by far the WORST Burger King in Louisville, KY as far as good & respectable customer service goes! Stay far away from this location unless you want to experience shitty food and workers who hate their jobs!
Angie Mitchell
Ms. Teshia, the manager, consistently demonstrates exceptional respect and helpfulness, making my visits to this establishment a pleasure. I will patronize this Burger King for all my future dining needs.
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