Ali Borelli
Love this location, they always serve good food quick. I go to get some homework done and grab lunch the atmosphere is quiet and several other students take advantage. Food is consistent and service is fast!
… moreStateline Orchard
Ordered a full sandwich with French onion soup and got less then 3 oz of soup. Panera bread is this some type of sick joke? Long time customer and I’m pissed !
… moreYuwei Zhou
I really enjoy the service and environment here. Both myself and my boyfriend enjoy coming here to work while ordering something to drink and eat. The people here are friendly in service. There are always people around and we easily stay here for several hours without feeling lonely. We do enjoy this restaurant.
… moreNicholas King
Ordered a Berry Yogurt Parfait and spicy steak asiago bagel and two drinks. Both drinks the smoothie and Refresher tasted sour and unconcentrated my parfait had three little strawberries in it was half full with yogurt and tasted sour as well, the sandwich was good just cold and not fresh so the side of baguette was just thrown into the bag and when I received it it was hard as a rock. This is my first time ordering from Panera and I was severely let down tonight
… morePaul Vakharia (Paul V)
Ordered takeout using Panera Bread app. Soup and sandwich via pick two selection. Broccoli cheese soup and half Mediterranean veggie sandwich. At pickup asked for Tabasco sauce and mustard packs. Order was ready timely in about 15 minutes afterwards. Not busy no wait in drive thru Saturday late afternoon 2:56 pm..sandwich was done good asked for no feta cheese on app but I guess it didn’t work or preparer didn’t read order , anyway took one star off . Since didn’t go inside dinning room today I just gave one less star based on my last sit down visit experience for lunch with an associate .. Enough parking during off office lunchtime as they share parking with Moe’s Mexican food store . Easy on and off vestal parkway going east/ west
… moreJohn Roberts
Stopped in for breakfast at 8am for breakfast on a weekday. Was dead so my order was ready pretty quick. The staff is friendly and the restaurant is clean. The dining area is about mid sized with plenty of seating but very few private areas if you want to be secluded compared to other Panera Bread’s.
… moreWolfkat
Got the cheesesteak and soup combo .. look at the little amount of “steak” meat on a half sand…will NEVER go there again… if they want top dollar for a small meal, put some MEAT on the sandwich!
… moreMichelle Moore
1st time at this location . 2nd time ever trying to eat at a Panera Bread. It’s been years so I figured I’d try again. My mistake. I ordered a chicken Greek salad . The full portion . It was $13 with a drink i spent $18. what i got was a very hard piece of bread . . Very hard .. and a tiny salad with no chicken. I could barely find any feta cheese . Just alot of greens and tomatoes . Tried to call and they never answer their phone. There won’t be a 3rd to any Panera Bread ever.
… moreTom Harris
The Cobb Salad looked great in the photo on the website, so I decided to order it. Below is a comparison photo of what I ordered and what I got. They don’t even resemble each other. The last 6 times I ordered here, they didn’t get my order correct. It’s astonishing really. It’s not that hard to get a simple order correctly. They really don’t care. Forget to include one thing, forget to include the other, it’s literally something every time. I did call the store to speak with a manager, no return call. I then wrote to Panera website. While at first they seemed interested, they ended up sending a cut and past email to me that didn’t have anything to do with my particular problem. I surrender, six tries is enough. I’m done. I’m looking at these two photos (comparison of what I ordered and what I got) and the difference is shocking. No mention of this in their email to me. I own my own businesses. When a customer tells me they had a bad experience, I am grateful they took the time to let me know. If I don’t know something is wrong, I can’t fix it. So I appreciate it when they do. I let other businesses know when something is wrong. I never want anything free, and turn down any offers for that. My intentions of a complaint are not then confused with someone looking for something for free. I’m not
Update.. it’s ten months later. I have chosen to continue to eat there.. usually take out and eat at home. Fifteen times in these ten months since I write the review, and not a single order has been correct. It’s astonishing really. Today, they left one sandwich out of our package. We are driving the five miles there and five miles back… not and “I’m sorry”… not a “Apologies for the inconvenience”.. not a refund for the sandwich (which I don’t ask for).. not a nothin.. they simply do not care.. they gave up long ago.
… moreHsin Yi Wei
I am a member of Panera Bread and subscribed to their unlimited coffee plan. We were around Binghamton area and would like to pick up my daily coffee redemption at this location.
The instruction on the app for curbside pickup is pressing “I am here” button and the staff would bring orders to the pick up point. However, after pressing the button and waiting for about 15 minutes, no one showed up so we went in to check what’s going on.
The staff told us we need to fill in our cup to do the daily coffee redemption so it’s not available for curbside pickup. I think it’s totally fine to help myself to finish my order but there should be a more clear instruction on the app or someone should show up when we wait outside.
The information on their app was totally misleading from the actual situation. It showed only curbside pickup available but it also opened for dine-in.
I love their coffee and food due to the reasonable price and great portion. However, this location should definitely improve their customer service and updating the information on the app.
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