Ava D
so I wrote a good review for this place literally a day before this happened, but I ordered curbside like normal and had to wait around 30 minutes. I felt bad because it seemed busy so I figured my order was just sitting there so I walked in. As soon as I walk in I see a girl put fresh fries in a bag, close it, then call out my name. I figured it was odd she didn’t just try to bring it out bc it even said on the bag for curbside but I got my food so who cares. I get home and eat my fries which we good as usual, I go to open my quarter pounder box and I wish I was lying but there was an actual bite taken out. You could tell this was an old bite bc it looked old, not to mention it wasn’t as I ordered it too. I tried calling the restaurant but they didn’t answer (ofc) so my boyfriend said to call customer service because I genuinely didn’t know what to do. Sat on the phone with customer service for about 20 mins, guy was super nice and made a “crisis” report about it and sent it to apparently corporate and the MLK restaurant. All in all, I lost my poor $9 and was hungry. Definitely won’t be going back. My question is how did it happen?
… moreLexi Hinds
I normally have no issues at this location but this morning I ordered a French vanilla iced coffee w Expresso, and a plain sausage McMuffin. They handed me a black iced coffee and when I tried to explain it was wrong, the employee at the window tried to tell me “that is just what they gave me” “that is the French vanilla”. I have ordered it many times and it always has some kind of cream in it. Not happy about the fact that I wanted it remade. Waited awhile for them to bring it out only for them to bring me a French vanilla coffee with no Expresso and at that point I didn’t want to go in and cause a scene so I just left. When I got home and opened everything, I discovered that they also gave me a sausage egg and cheese biscuit instead of a simple McMuffin. I am not happy about wasting my money, and I’m honestly tired of the “poor pitiful me” mentality of the employees here. Just do your job or go home.
… moreJazmyne Lord
Literally been sitting in the drive thru for over 30minutes just for a drink.
I understand the drive thru can back up, but if someone has a larger order pull them off and have them wait. I pulled in at 10:20am and and as I am writing this it is 10:53 and I am STILL waiting in the drive thru. Absolutely unnecessary.
… moreDonna McKinley
McDonald’s has lost it’s soul and magic food. Not even close to what it should be. I can say that, I even ate a 15 cent burger at the first McDonald’s on their opening day. Our family was 10th in line on that magical day ✨️ now the magic is gone and it’s now just another fast food place raising their prices while downgrading the food offered. It’s just another McDonald’s and if it’s your thing, enjoy it while you can still afford it. It’s part of the system, they just go with the flow. World wide they have reached while not adding the stuff they feed us, to their food in another land. Respect for the rest of the world
… moreHilda Trosclair
This has been the rudest unprofessional not even close to half professional experience I’ve ever experienced not only were the crew members loud among themselves but giggling when asking to repeat the order and repeating it twice still received the order not only wrong with 2 missing items it looked like it had been thrown together by a 6yr old when calling it in to have an obnoxious / sarcastic crew member speaking to me like I was the incompetent one sending my oldest son to pickup the missing items because if I pick it up after the extreme unprofessional behavior I would have taken a picture or video and added more fuel to the fire and the crew member taking it out on the following customers therefore never would use this particular McDonald’s location again not even feeling trustworthy enough to eat the items that were missing I hope the crew members on this team/shift straighten
Up their attitude jobs life soon because definitely would not want anyone to lose their jobs that they need but at this rate they seem like they don’t care about their jobs it’s not lady like nor cute rudest McDonald ever been and I’ve been to over 15-20 states and many other McDonalds and never had anything close to this pitiful one
… moreNatasha Mitchell
Never go to thus McDonalds!! Traveling thru & they gave me cold fries, cold meat, & hard bread. Someone needs to be fired!! Pathetic sorry lazy people. Its already cheap food, the least you can do is serve it fresh & hot.
… moreMajah Fajah
This fast food restaurant gives the same quick service to dine in customers as it does the drive thru customers. Other places only give drive-thru customers faster service.
… moreMatthew Brunet
This location has to be the best McDonald’s I’ve been to (at least this visit was). We went during a time where there wasn’t a crowd, and the staff there were so nice and attentive. My quarter pounder was delicious, which is really saying something as usually McDonald’s burgers are pretty hastily thrown together and tasteless. This one was perfectly seasoned and has the right amount of sauces. The nuggets were so crispy and juicy. And the fries, which are usually hit or miss at every location, were really good this time.
I usually avoid this location only because it’s on the main strip, is always busy, and is hard to get out of when you leave. But I’ll need to readjust my thinking because the food was just great!
… morejohnny Shinnaberry
Been a few times to this McDonald’s and every time I have gotten very strange attitudes. I always just order in the app to make it easier on everyone but somehow it’s a problem for them to take the code.
… moreErnest Dupont
Waited in line for over 30 minutes at this location. After they finally took my order at the drive thru I was upset and said under my breath “man y’all are slow” I guess they heard me say that thru the intercom as I was driving to pay for my food because my hash brown is covered in dirt.
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