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I ordered food online and waited over 30 minutes for my order because they didn’t have chicken, there were 10 people working in the kitchen and no one was able to cook chicken in 30 minutes, and they didn’t deliver all the ingredients I ordered and paid for. This was my worst experience at Chipotle. I don’t recommend it to anyone and I won’t be back here again!!!
… moreAvery Corcoran
I’m done ordering delivery from this Chipotle. I paid $18 for a double chicken bowl and it showed up barely half full, more like a side salad than a meal. I order here regularly and get normal portions in person, but delivery orders are ALWAYS underfilled.
… moreTara Spencer
You know when you’re walking up to a chipotle thinking “I wonder what they’ll be out of today” or…”I wonder if the chips are going to be stale?” Well…I walked in today after getting my eyes dilated for my eye exam (so I look like I am crazed in the eyes since my pupils are gigantic and I can hardly see without my sunglasses)..and low and behold I came out of there with the best bowl I have ever received (which I told them so). I was so happy I fumbled in my purse for cash to tip, which is wild that they’re one of the only places in this day and age that don’t ask you on the pin pad (we all know tipping has gotten excessive but of all the places to opt out). They had so many people working..and working hard! Everyone was friendly (to be fair I always say thank you after every step so that probably helps) and they weren’t scraping the bottom of the barrel for anything. The chips are perfectly salted & limed . Can you imagine if it was always like this everywhere you went? I was blessed today (1300 on a Wednesday).
… moreVanessa Feliz
whoever was working the night shift at 7pm on valentines deserve BIG PROPS. i’ve never seen such big lines move so quickly. the chicken was the best i’ve ever had at chipotle and ive been going to many different chipotles for years. cool to see 🙂
… moreAshley McKinney
I ordered a steak salad with chips and guacamole. My 12-year-old ordered a burrito. We were both very pleased with our food. Food was delicious although pricey for an informal restaurant like this. Atmosphere was informal and pleasant. Restaurant was clean. There was plenty of space to allow for a large group.
… moreChristina Bridges
We typically love eating at Chipotle. This time though, our experience wasn’t the greatest. It appears that maybe the restaurant changed their provider of meat? I ordered the chicken burrito and it didn’t taste the same. There were multiple bites that I had to spit out because the texture was too gritty. I also came across a bone in one bite. Please Chipotle, if you changed your provider for meat, go back to what you were using before. It tasted so much better. My husband also wanted the grazed beef, but they were out of it when we ordered. By the time we paid, they put more meat out. My husband was disappointed because he would have waited for the grazed beef if someone would have told him it would have only been 5 minutes or less. The service was overall good and everyone was friendly. One last thing, the workers need to pay more attention to the sitting area. There were hardly any clean tables for us to choose from. We really hope this isn’t becoming their usual because like I said, we typically love it here. It just was not good this time.
… moreGold Dog
Seriously the dirtiest Chipotle you’ll visit. Doesn’t matter what time of day but the odds of finding a place to sit that isnt filthy is a challenge. When I visited the steak was tough and cold. The chips salty and stale and yet corporate still insists on charging for them. At least I cant complain if free..The brand is suffering and this location doesn’t help anything. Not worth going back to.
… moreAndres Diaz Buelvas
I visited the Chipotle on Patton Avenue today and ordered a build-your-own meal to go. I don’t usually go to this location since I live about 25 minutes away, but I happened to be nearby.
When I got home and sat down to eat, I realized the rice was undercooked. It wasn’t just slightly off , it was noticeably hard and unpleasant, which ruined the entire meal. At that point, driving all the way back to the restaurant wasn’t even an option, which made the situation even more frustrating.
I usually have great experiences at the other Asheville location, so this came as a big disappointment. To make matters worse, I tried reaching out through Chipotle’s online support and the chat was completely unhelpful.
Food should be properly cooked and consistent across locations, and customers shouldn’t be left without support when something goes wrong. This experience was both inconvenient and disappointing.
… morePayton Reinoehl
This is legit the worst chipotle. I unfortunately live right next to it or I would avoid it entirely. There’s a 50/50 chance if you go after 7 pm they are just out of everything. Most of the time when I come here it’s because I need something to eat last minute and am left paying almost $15 for a bowl that is not what I want. Truly infuriating.
… moreANGEL HYLER
This spot is on my way home, and when it’s lazy weeknight o’clock, I’ve got a hungry family of 4 and ZERO energy to “mom” dinner. Chipotle to the rescue.
Call it what you want, but I call it white girl taco night , this location hits the spot every time. Burrito bowls for the adults, kids’ taco kits for the kiddos, and the kids actually eat it! No complaints, no tears, just quiet chewing and happy faces. And in bed by 8 pm!
So yeah, Chipotle might not be fancy, but when it’s a weekday, I’m tired, and nobody wants to cook… Chipotle for the win! Thank you!!
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