Wendy’s

  3.7 – 1,174 reviews   • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 53511

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Reviews

The Kitchen Sink
Like all fast food places each has its own quirk and what their known for. Depending on what time of day and who is working changes how the food hits and how it’s made. Overall Wendy’s is good. Frostys are on point.
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George Santos (Aviator George)
This location is very underwhelming. Every few months you see different staff and get your hopes up that something may have changed but it unfortunately has gotten worse. After I ordered a baked potato I was asked “anything else” for my next 12 items, with an ever increasing loss of patience in her voice. I saw the new big bacon cheddar sandwich, thought I’d try it. When I asked if I could sub out the bun I was told to just try a different sandwich. I insisted and once the cashier got approval from a manager (an unnecessary step but perhaps a new employee) she made the change. The cash taker wasn’t personable definitely the “anything else” person. She wasn’t rude at all either and that’s important too. Just straight to the point. The employee who handed my food out was a rockstar. Very nice, quick polite greeting, confirmed the items in my order and had already double drink trayed our three large drinks (my favorite). Fries never make it out of the parking lot with me and I was disappointed mine were a touch above room temperature. The “double” sandwich, well it had one and a half Pattie’s. Half the bottom bun clearly didn’t have a patty. I was certainly full but that’s not okay either. The classic chickens were old. Way too old. When they’re fresh I feel like it’s the best thing on the menu but when they’re old and the chicken edge is hard it’s a completely different experience. Nasty. My wife thought the bacon and cheddar baked potato and the chili were delicious even though the chili had no liquid at all. It was a cup of chopped Pattie’s and beans. Tasted hot, fresh and good either way.

Two stars because the food was cold, incomplete and stale and customer service was almost non existent.
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Tami L
Absolutely the worst experience at any fast food ever! The bathrooms were disgusting, service was lack luster, no smile, no friendly hello etc. There was literally nobody else there and the place was a mess. The cheese on my sandwich was cold, as was the chicken. Sent it back and asked for it to be melted, the worker even told the “cook”, they want it melted. They brought out a new one and we got the exact same thing… cheese not melted. Is this what our future is… where nobody gives a damn?
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MIKEY H.
Hailey the night manager was extremely friendly and polite. She was very knowledgeable, and answered all of my questions. Food was hot , fresh and affordable
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Crimson Harp
Great people who work there but food quality is just average wendys.
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Dylan
The food is okay when it’s okay. Which it isn’t more than it is. But the real issue is the management. The employees are either young and clueless or older and absolutely dreadful. They look like they are checked out. The Manager, particularly the woman. Is among the most foul and rudest employee I’ve encountered. She doesn’t pay attention ,she’s rude, she’s loud, she’s just ridiculous in all honesty. I had to return to correct a missed drink that I had and she basically tried telling me I was attempting to steal until I showed receipt. It’s silly really. Also it looks like I’m trapped in the 90s in every Wendy’s I ever go to . The bathroom is unkept, and never had paper towels or soap. Go to the other location. They are much nicer
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Kevin Stewart
Told to pull ahead waited 15 mins had to go inside yo get my order… and it wasn’t busy. Then the food was shitty
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Sam Dye
I ordered a jr bacon cheeseburger, there was way to much mayo and the bacon was burnt with tiny pieces. Definitely was not satisfied!
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Rachel H
My daughter and I have been going every Monday this month since she has a class at the tech college. Those ladies there go above and beyond with customer service! Lobby is clean and comfortable. Food is always fresh and wonderful.
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Orte barajas
Make sure to ask for condiments when ordering or you will get a bad face,food was ok wait was ok, soda was not to carbonated, overall a 9 out of 10
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