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As locally owned and operated restaurants, Culver’s has earned its reputation for deliciousness by serving the freshest ingredients to guests, with unmatched hometown hospitality. Fresh, never frozen burgers are always cooked to order, and premium, better-than-ice-cream, fresh frozen custard is made in small batches throughout the day, every day. Welcome to delicious!
Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy.
Address and Contact Information
Address: 1515 N Naper Blvd, Naperville, IL 60563
Phone: (630) 445-8297
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Order and Reservations
Order: Order online
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Culver’s of Naperville, IL – Naper Blvd
Open until 10:00 PM. Lobby & Dine-in Hours: Daily.10:00 AM – 10:00 PM … Drive Thru Hours: Sun – Thu.10:00 AM – 10:00 PM; Fri – Sat.10:00 AM – 11:00 PM.
Flavor of the Day | Today’s Frozen Custard Ice Cream Specials
Served in a cone, dish or pint–Select your nearest Culver’s® location to find out which frozen custard ice cream flavor is the special Flavor of the Day!
Culver’s – Naperville, IL
Culver’s has earned its reputation for deliciousness by cooking every ButterBurger to order and crafting every batch of Fresh Frozen Custard throughout the day, …
Reviews
Sum Lau
Came to culvers two weeks ago because of a fund raise activity, it was a drive thru, its kinda funny how we order at the machine, next window we just pay and we would be waiting for the food by the patio….and a staff would come outside running in the cold thur the patio section and give out the food lol
I mean, we saw this being built I don’t understand why they don’t make another window so staff don’t need to run out in the cold?
But anyway, been meaning to try and I have to say the burger are AWESOME!! We used to like epic burger in chicago but the one in naperville its not as good…but culvers burgers are great!!
We dine out four night out of the week and two lunch out of the week, and the past three lunches were here LOL
It cost less than epic burger and taste twice better
… moreI mean, we saw this being built I don’t understand why they don’t make another window so staff don’t need to run out in the cold?
But anyway, been meaning to try and I have to say the burger are AWESOME!! We used to like epic burger in chicago but the one in naperville its not as good…but culvers burgers are great!!
We dine out four night out of the week and two lunch out of the week, and the past three lunches were here LOL
It cost less than epic burger and taste twice better
Marie P
Every time we go here there’s an issue with ordering a chocolate cherry shake. This time they put strawberries in it. Brooke, the manager, told me she is 110% sure that they put cherries in it after I told her there were strawberries in my shake. At this Culver’s, customers are not always right even when they have the proof of strawberries in the shake. I think they need to provide more customer service training.
… moreSaahil Panikar
It’s a Culver’s! Always fantastic and the food was made fresh to order.
… moreEva Dahm
Great custard sundae as always. Culver’s is busy but not noisy. Always good service. I wasn’t sure how to use my app and the server assisted me with it. We will go back for the pork tenderloin. Yummy!
… moreCaroline Pitzo
We had a very big order right as they opened. Victor and his crew fulfilled it exceptionally! My students were very pleased and my staff is very apprecitative of their warm nature, and diligent work! Rockstars all around!!!
… moreJames Caruso
The (1515 N. Naper Blvd) Naperville Culver’s is a clean and vibrant location that is always bustling when I’m there. Their signature offerings including the ButterBurgers are mostly always on point.
One significant improvement is for the generally younger staff is to really listen and double check the customer orders.
The last two times I was there, they added cheese to two separate burgers when I clearly and repeatedly said no cheese [visit 1] and forgot to add the condiments on one and condiments and lettuce on the other [visit2].
Since my wife cannot have dairy, I needed to drive back to Culver’s the second to last visit to get her double ButterBurger replaced.
I called the Culver’s on the way back and the manger named Christian was so kind, immediately and professionally empathetic, and offered an immediate solution. He took my original order number that I read from my receipt and remade my wife’s burger fresh and hot and PERFECTLY made and without cheese as originally ordered.
This clean, vibrant, and “locally owned and operated” Culver’s in an excellent location in the best, most accessible part of all Naperville.
Food: usually a 4.4 to 4.65 out of 5 stars
Drive thru service: needs lots of work and training and accountability
Came back for another visit on April 20, 2024 and the service was not very good. I am the second in line in a drive-through and been sitting here for 20 minutes and there’s a line of people behind me.
There’s numerous individuals behind the counter and ordered two burgers and still waiting.
The girl taking the order rushed me through, and then I tried to double check with the person at the register through the drive-through to make sure I’m getting the right order and then there was confusion with the person who brought the food and totally unsure if what we wanted on the one burger as it stands. Going to find out when we get home.
I appreciate the owner responding to me.
I manage a major nationwide retail business myself.
As a manager of this Culver’s I would continue to reiterate to the employees who take orders for customers to train / be shadowed to slow down a bit and kindly, confidently, and (good) authoritatively repeat every order back to the customer . . . which gives them high confidence that they were listened to, and that their order will be accurate, and that they are valued.
This kind of gold standard customer service which is normative for exemplary businesses will be the exact opposite of my last visit where the girl who took my order raced me through verbally while trying to order, didn’t put the items and condiment preferences up on the screen, and subsequently, I had to nonchalantly and embarrassingly had to try to slow her down and repeat to her twice the specifics on the burgers and why.
Maybe it’s time to hire and pay appropriately more older and mature individuals that know what it’s like to have a conversation and treat them the way they want to be treated.
Repeating an order back to a customer with authoritative finesse is restaurant server guru 101.
I am still a loyal Culver’s customer and plan to come back to this location but unfortunately will have to go into the store to make sure somebody listens and repeats back to me what I ordered.
I don’t have time for the drive-through anymore until my confidence changes.
Since then, my wife went to this Culver’s and got a ButterBurger meal deal basket …and when she got home, discovered she was not listened to. She cannot have dairy / cheese and repeatedly said no cheese . . . and sure enough, there was cheese on her burger.
Update: 3/27/25
5 star service! 5 star crew!
Food as ordered was Perfectly made! My wife’s
The person who appeared to be the Owner Operator was so amazingly kind, gracious, hospitable, welcoming and helpful.
… moreOne significant improvement is for the generally younger staff is to really listen and double check the customer orders.
The last two times I was there, they added cheese to two separate burgers when I clearly and repeatedly said no cheese [visit 1] and forgot to add the condiments on one and condiments and lettuce on the other [visit2].
Since my wife cannot have dairy, I needed to drive back to Culver’s the second to last visit to get her double ButterBurger replaced.
I called the Culver’s on the way back and the manger named Christian was so kind, immediately and professionally empathetic, and offered an immediate solution. He took my original order number that I read from my receipt and remade my wife’s burger fresh and hot and PERFECTLY made and without cheese as originally ordered.
This clean, vibrant, and “locally owned and operated” Culver’s in an excellent location in the best, most accessible part of all Naperville.
Food: usually a 4.4 to 4.65 out of 5 stars
Drive thru service: needs lots of work and training and accountability
Came back for another visit on April 20, 2024 and the service was not very good. I am the second in line in a drive-through and been sitting here for 20 minutes and there’s a line of people behind me.
There’s numerous individuals behind the counter and ordered two burgers and still waiting.
The girl taking the order rushed me through, and then I tried to double check with the person at the register through the drive-through to make sure I’m getting the right order and then there was confusion with the person who brought the food and totally unsure if what we wanted on the one burger as it stands. Going to find out when we get home.
I appreciate the owner responding to me.
I manage a major nationwide retail business myself.
As a manager of this Culver’s I would continue to reiterate to the employees who take orders for customers to train / be shadowed to slow down a bit and kindly, confidently, and (good) authoritatively repeat every order back to the customer . . . which gives them high confidence that they were listened to, and that their order will be accurate, and that they are valued.
This kind of gold standard customer service which is normative for exemplary businesses will be the exact opposite of my last visit where the girl who took my order raced me through verbally while trying to order, didn’t put the items and condiment preferences up on the screen, and subsequently, I had to nonchalantly and embarrassingly had to try to slow her down and repeat to her twice the specifics on the burgers and why.
Maybe it’s time to hire and pay appropriately more older and mature individuals that know what it’s like to have a conversation and treat them the way they want to be treated.
Repeating an order back to a customer with authoritative finesse is restaurant server guru 101.
I am still a loyal Culver’s customer and plan to come back to this location but unfortunately will have to go into the store to make sure somebody listens and repeats back to me what I ordered.
I don’t have time for the drive-through anymore until my confidence changes.
Since then, my wife went to this Culver’s and got a ButterBurger meal deal basket …and when she got home, discovered she was not listened to. She cannot have dairy / cheese and repeatedly said no cheese . . . and sure enough, there was cheese on her burger.
Update: 3/27/25
5 star service! 5 star crew!
Food as ordered was Perfectly made! My wife’s
The person who appeared to be the Owner Operator was so amazingly kind, gracious, hospitable, welcoming and helpful.
MysticAngel08
Wow 1st time trying this Culvers. How Dissapointing I ordered the Grilled Chk Combo with Fries No Salt and cup of Melted cheese on the Side .Good Thing I checked My Food Before Driving Off!!! The Grilled Chicken Sandwich was Made So Sloppy with Old Lettuce ,No Extra Pickles that I asked For and The Fries had Salt on Them and Melted Cheese was Cold and Watery.
… moreDeborah Taylor
This is my second time receiving precooked food and cold by the time I got home, 3 minutes away. Ben, the manager put me on a come back list but was very dismissive. I don’t want to come back, I want hot cooked food when I leave.
I ordered one slice of cheese, yet I get two. Does this look just cooked to you? I threw it in the garbage.
… moreI ordered one slice of cheese, yet I get two. Does this look just cooked to you? I threw it in the garbage.
Laura Pruim
Love the fish, shrimp, onion rings, fries and love the pretzel bites! That’s ask I’ve ever had there. Service is great!
… moreMabel Eng
Love their root beer float! Had the butter burger deluxe, large onion rings and fries. Roll out the door, I was so full! Everything was delicious.
… more