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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
TravelwithMidz
Very rarely you get your needs met at most McDonald’s but here at grand st there service is amazing and there food omg. Me and my husband have been coming here for a few months now and their food is always fresh and hot. The most important thing when buying McDonald’s. Thank you guys for a great service. Keep up the good work. Love this place.
… moreDanny Contreras
Trash as always no sure why I keep
Going. Can never get order right and I always pay for food I don’t get. Basically robbing us paid $40 for two meals and left items out I paid for. Once again trash. Who ver owns this McDonald’s needs to figure out how to hire people. TRASH ️
… moreGoing. Can never get order right and I always pay for food I don’t get. Basically robbing us paid $40 for two meals and left items out I paid for. Once again trash. Who ver owns this McDonald’s needs to figure out how to hire people. TRASH ️
Chris Peavey
Update: This location constantly gets my orders wrong. I’m writing this as I sit in front of the building after being told to pull forward and someone would bring me the burger they forgot to ring up. This is the worst location in town. I’ve been sitting here for twenty minutes. Their fries are always old, the orders are always wrong, the drinks don’t taste right, the tables are usually dirty. This will likely be the last time I visit this location. It was convenient due to the proximity to home, but I’d rather drive another ten minutes to a decent location. This location is always kind of meh. The food is usually okay but the drink machine seems to always be just a bit off. The fries are typically stale, but sometimes you’ll catch them on a good day. The dine in experience is not recommended at this location, especially during lunch.
… moreGuess Who
Cashier at the drive thru, needs to supplement her paycheck by overcharging customers. Drive through screen stated total order for small coffee was 1.14, AFTER TAX. When paying she stated the total was 1.61? I didn’t argue, paid it, and she asked for another .10. If the sign is wrong, displayed cost of items fix it, or you have a dishonest employee!
… moreKathy Railey
I was looking for the K-pop toys in the Happy Meals and the employees there were so sweet and helpful. I was needing the #2 and was looking for over 2 weeks and finally found it. I was so excited. I loved how they took the time to look. They had great customer service and were very nice and I will only come to this McDonalds for now on. I did ask another McDonald’s if they help me look for a certain number K-pop toy and they said our manager said we cannot do that. I said then you just lost a customer. So, the McDonalds on Grand, you rock and I totally appreciate everything you did. Thank you! Food was great too.
… moreLocal reviewer 565
I recently ordered a full-sized Oreo McFlurry, but upon receiving it, I noticed it was less than half full. When I inquired about the portion size, two team members looked at each other but did not provide any explanation or response. Instead, they simply stared at me until I left.
I found this interaction to be quite unprofessional and disappointing. I hope this matter can be addressed to ensure a better experience for future customers.
… moreI found this interaction to be quite unprofessional and disappointing. I hope this matter can be addressed to ensure a better experience for future customers.
Jim Siterlet
I asked for salt and ketchup and the guy gave me two salt packets and two ketchup packets. I didn’t think that would be nearly enough, but I thanked him and drove away. When I pulled my fries out of the bag I saw that they were barely half full and that two ketchup packets would be more than enough. They laid the fries down sideways and at a glance it looked full. Aside from that everything was fine. Just check your bags before driving away.
… moreKM Weber
Horrendous service. Avoid it!!! Do NOT go to this location. We waited 5 minutes to order even though there was only 1 car in front of us. They ran our card without verifying that the order was correct or that we were the right customers. They sent us to wait past the windows. We sat there for over 5 minutes waiting on our order. When someone finally came out, she said that we had been charged for another person’s order and not our order so she wanted our credit card back to charge us. Or our card back to give us a refund and refused to give a $2 cash refund. So MULTIPLE employees screwed up and we had already been at this location for 10 minutes. She was apparently the manager and refused to give her name so I’ve attached pictures. This was from 10 to 10:15 on 12/31. We waited another 5 minutes for her to return the card and she never did so we went through the drive thru AGAIN to get our CC back. They FINALLY had our food ready and wanted to charge our card instead of giving us the refund.
The manager name that is listed PUBLICLY is Anita F. (The name is posted publicly but I am not posting the full name).
… moreThe manager name that is listed PUBLICLY is Anita F. (The name is posted publicly but I am not posting the full name).
YourFriendlyNeighborhoodCritic
They had us pull around and wait for Order, which has become an almost every time occurrence whenever we go here. Then when we got our order and got home I saw that my double quarter cheeseburger with extra cheese was a single burger with no extra cheese. Even though the box had the receipt double quarter cheeseburger with extra American cheese taped to the top of the box. Tried to call their location, but they have the phone off the hook not accepting calls. Having to wait is one thing, but getting cheated on the order is another.
… moreGilbert De La Paz Jr (Supreme G83)
I remember when I was a kid McDonald’s was a place where kids would be excited to go and eat it was a place where adults loves to take their kids to. & it was a place of pure enjoyment for families. But now it’s just a cold hearted place where nobody really wants to go to. 9 times out of 10 the employees are rude and they really just care about the customers. Most customers just can’t wait to leave McDonald’s after they place an order. McDonald’s do better. Bring back the fun family, friendly place.
… more