Bring home the Yummm® when you order Red Robin To-Go. Start your meal with Towering Onion Rings®, fall head over heels with The MadLove Burger, or keep it light with our Simply Grilled Chicken salad. The home of Gourmet Burgers is open for To-Go, Curbside Pickup, and Delivery at participating locations to help satisfy your craving.
Chain for gourmet burgers & other American comfort fare.
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Red Robin: Family Friendly Burger Restaurant
Reviews
For a chain it was very good and I’d most likely eat here again, BUT it’s not our local 30-Burger in Texarkana… Still happy we came, very satisfied with what we received for the price and likes the clean table.
We arrived and had to wait to be seated, even though there were a plethora of tables empty. That said, they are obviously under staffed since no less than a dozen tables were dirty from previous guests.
We were eventually greeted by a server who took our drink order. We had to stop her to add an appetizer. Our appetizer, pretzel bites, arrived and it was okay but nothing exceptional. Notable was the tremendous lack of salt, unusual for a pretzel related item.
Fully ten minutes goes by before the server returns to take our entree orders. This goes fairly smoothly. We both ordered burgers. I upgraded to the garlic herb fries.
Twenty minutes later, the burgers arrive. But wait, my wife’s burger is incorrect. The server takes it back but returns in mere moments with a burger that’s exactly what she ordered. She states that her boss had ordered the exact same thing as she just took hers to expedite our order. Funny how it was prepared the exact same way with the exact same omissions.
Worth noting here is that my upgraded fries were placed on a separate plate but my wife’s fries were on my plate. The server said we could just move them to her plate. Curious that the cooks could not manage to do that instead. That all said, the garlic herb fries were barely that. There were minimal pieces of herb to be found. But I gathered them all and put them on a single fry.
We managed to eat our food but also noticed that while this dining room was mostly empty, the hostess sat every single table in the same area as us. Literally four tables in a cluster near a corner with no one else at the other twenty or so tables that were available.
I’ve loved this chain for years but this was my wife’s first visit. We will not return to this location.
The food was mediocre, the service sub par, and to top it all off…
There was a hair in my fries that I didn’t see until I was finished eating. To be honest, I didn’t alert the server because by now I was just ready to leave. We paid the check at the little portable kiosk on the table and thankfully left.
On a positive note, the server left a lot of napkins. *sigh*
Please check out the photos, folks. I’m pretty easy to please but this was underwhelming to say the least.