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In 2009, The Palm Bar & Grille opened at JFK International Airport Terminal 4, marking the first airport concept of the steakhouse. While the menu is more customized for travelers on the go, the restaurant is still distinctly Palm. You’ll find us located after Security.
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Reviews
Carlos Vivas
Out of the places were you could sit, this one looked the nicest to us. We were a party of two. We had the “Classic Burger” and the “Chicken Burger”. Both are good options and I recommend the “Classic Burger”. We had the chocolate cake. It was OK but I would not have it again.
It is pricey, even for a airport restaurant. The burgers are 30 USD and the slice of chocolate cake was 21 USD (tax and tip on top). The staff was very nice.
… moreIt is pricey, even for a airport restaurant. The burgers are 30 USD and the slice of chocolate cake was 21 USD (tax and tip on top). The staff was very nice.
Vinsant Huang
Marcello makes everything better in terms of service. Generally quick and charming.
Food was good. Caesar salad was pleasant and the chicken was not dry, but my senior parents would’ve preferred smaller croutons and cheese bits. Papardelle was delicious but also not the most suitable for the Asian palate so be warned.
Drinks were well mixed. I worry Marcelles secret sauce is not commercially available.
… moreFood was good. Caesar salad was pleasant and the chicken was not dry, but my senior parents would’ve preferred smaller croutons and cheese bits. Papardelle was delicious but also not the most suitable for the Asian palate so be warned.
Drinks were well mixed. I worry Marcelles secret sauce is not commercially available.
Kris M
Horrible service. I understand the bartender was busy but I wasn’t acknowledged or checked on once. Had to order a mimosa with a server. I ordered the steak and eggs, took one bite, spit it out and asked to send it back. The manager was standing around the restaurant doing absolutely nothing, putting menus on tables and when I asked him I needed the check and the steak & eggs had to be removed, he said the bartender is the only one who could give me the check. He then was standing around the bar and wasn’t doing anything. Just a horrible time.
Bad service, bad food. Never again.
… moreBad service, bad food. Never again.
Hilary P
Time to service is slow, the Bolognaise I had taste like it was cooked in tinned tomatoes with no herbs or pepper sauce. The bklognahsd was as similarly lacking in flavor as if it was just heated either any notion of how flavors are crafted.
Definitely not worth anything like the $33.00 they charged, and if you want oatmeal sprinkled on it they have the cheek to ask you for a further $7!
… moreDefinitely not worth anything like the $33.00 they charged, and if you want oatmeal sprinkled on it they have the cheek to ask you for a further $7!
Becca Crooks
as good as it gets at the airport. Raofou and Raj were both incredibly attentive and I couldn’t ask for better service. Had the best airport meals I’ve ever had. I will be coming back next time I’m at terminal four for the meatball. All around, really great place between the wonderful servers and food.
… moreMichael Moynihan
Felt obligated to write a review because it’s our first time at JFK and reviews for every restaurant in terminal 4 are HORRENDOUS. Picked this place on a whim.. food was actually pretty good (we got a burger and the steak sandwich). Food came out quick. The host and our server Freddy were super friendly and chatty. Good vibes, friendly staff, decent food. Not much more you can ask for from an airport restaurant.
… moremukhabbat caruso
Waitress didn’t like when I requested to be seated on the back( quiet area). She didn’t introduce herself,got my drink and antipasto order and disappear… I also ordered calamari (they were very greasy). While I was eating,there was a BIG roach passed by me … at that point, I couldn’t eat…
I gave her my credit card and didn’t even know how much was a bill( I suspect that she add some tips), because for beer,olives and calamari I paid$62.25(without tips).
The Palm restaurant is not the same as in NYC … not coming back, for sure!
… moreI gave her my credit card and didn’t even know how much was a bill( I suspect that she add some tips), because for beer,olives and calamari I paid$62.25(without tips).
The Palm restaurant is not the same as in NYC … not coming back, for sure!
Nikki Rohde (OutThisDoor)
Had a burger on our layover. Great atmosphere! Service was sluggish even at the bar and they got some stuff wrong with the order but the food came quickly. Would eat here again.
… moreArthur Campbell
Food was great, and quick! Our server, Monique, was charming! Professional and personal, and a pleasure to work with. She was the extra something that made this meal such an enjoyable experience! It’s always a pleasure to deal with someone who treats you like a person and treats you kindly and respectfully when you are traveling. Kudos!
… moreMrs Williams
⭐️⭐️⭐️⭐️⭐️ Five-Star Review for The Palm at JFK Airport – Shoutout to Freddy!
I had an amazing experience at The Palm in JFK Airport, and I have to give a huge shoutout to our waiter, Freddy. From start to finish, he was absolutely top-tier! Super friendly, very informative, and he really helped me choose the perfect meal. I told him what I was in the mood for, and he came through with a delicious recommendation. My daughter was happy and satisfied too!
My daughter ordered the salmon with garlic mashed potatoes and veggies, and she loved every bite. I went with the grilled chicken (well done) topped with bacon and avocado—so good! The flavors were on point, and everything was cooked perfectly‼️‼️
What I appreciated most was his honesty and helpful attitude. He even pointed us in the right direction for the bathrooms—just a small thing, but it shows he cares about making sure guests are taken care of.
10 out of 10—Freddy is the bomb! If you stop by The Palm at JFK, ask for Freddy. You won’t regret it!
… moreI had an amazing experience at The Palm in JFK Airport, and I have to give a huge shoutout to our waiter, Freddy. From start to finish, he was absolutely top-tier! Super friendly, very informative, and he really helped me choose the perfect meal. I told him what I was in the mood for, and he came through with a delicious recommendation. My daughter was happy and satisfied too!
My daughter ordered the salmon with garlic mashed potatoes and veggies, and she loved every bite. I went with the grilled chicken (well done) topped with bacon and avocado—so good! The flavors were on point, and everything was cooked perfectly‼️‼️
What I appreciated most was his honesty and helpful attitude. He even pointed us in the right direction for the bathrooms—just a small thing, but it shows he cares about making sure guests are taken care of.
10 out of 10—Freddy is the bomb! If you stop by The Palm at JFK, ask for Freddy. You won’t regret it!