McDonald’s

  3.5 – 1,345 reviews  $ • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 49464

Hours

Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM
Saturday6 AM–11 PM
Sunday6 AM–11 PM
Monday5 AM–11 PM

Address and Contact Information

Address: 8531 Homestead Dr, Zeeland, MI 49464

Phone: (616) 772-9512

Website: https://www.mcdonalds.com/us/en-us/location/MI/ZEELAND/8531-HOMESTEAD-DRIVE/15297.html?cid=RF:YXT:GMB::Clicks

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

Related Web Results

Fast Food in Zeeland, MI at 8531 Homestead Drive – McDonald’s

Looking for Fast food near you? Visit McDonald’s in Zeeland, MI at 8531 Homestead Drive, for breakfast, burgers, fries, and more, or order online!

McDonald’s | Zeeland MI – Facebook

McDonald’s, Zeeland. 124 likes · 6 talking about this · 1743 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.

McDonald’s – Zeeland, MI Menu Delivery [Menu & Prices] – DoorDash

Get delivery or takeout from McDonald’s at 8531 Homestead Drive in Zeeland. Order online and track your order live. No delivery fee on your first order!

Reviews

Travis Rhoda
Went there and got our son a Kid’s meal, ordered his food, they confirmed it. Paid at the window, told to drive around and wait on fries. No big deal. Waited about 10 minutes. Got the food and drove for home. Foolishly we didn’t check the food. Got the wrong order. Drove back, explained the situation, told to go to the first window. Had to explain the situation again. Told to go to the next window. They tried to give me someone else’s order. Had to explain the situation again. The person at the window stared blankly at me for 5 seconds before saying “OK” and walking away. After a couple minutes, got our food. No complaints there. The issue I’m having is the lack of customer service. At no point did anyone apologize, offer anything to make it right, nothing. I spent almost an hour between driving there the first time waiting for food, driving home, back again, waiting in line and giving explanations and back home the final time. All because they gave me the wrong order. A little customer service goes a long way. A small apology, maybe offer a free drink or cookies for the inconvenience? Anything besides “Ok. Next window.”
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Christian
I would avoid this location. It has developed a poor reputation locally. On two separate occasions, we waited over an hour for our order and ultimately left without receiving food. I had to file a credit card chargeback to recover my payment.

I even contacted McDonald’s corporate about this location and was told they are aware of ongoing issues there. If corporate is already aware, that says a lot.

The main concerns are extremely long wait times, supplies frequently not being restocked, and a kitchen area that appears disorganized and unsanitary.
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Ali Podjan
I rarely write reviews because I don’t like to feel mean but I think this deserves it. Me and my siblings placed an order hoping it would just be a quick in and out but it turned into almost 40 minutes of waiting for our food. 6 other people had ordered AFTER us and received their food BEFORE us. We understand that mix ups happen, especially in the food industry, but how the workers handled the situation is just unprofessional and displays horrible customer service. We weren’t given an estimate of time or even a brief explanation, just silence. When I finally asked how long they said “we’ll let me get your drinks” and handed us soda cups and we ordered shakes and then were given the wrong shakes at that. All in all, this place just needs better customer service as this has been a very frequent problem I’ve experienced here.
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Leah Shaffer
I was impressed last night with how the manager Francisco handled a mistake in our order. After a quick glance at our receipt and aware that we were in a hurry he went and made our food and quickly had us back on our way. It’s people like Francisco that make me a return customer to a place and I won’t soon forget it. Great job!
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Steve Sanders
They Forgot My Cookies

I understand that this is a place that most people work their 1st job. But wow. It sometimes seems to get worse out there with employees. Our food was brought to our car by a human being that did not speak. Nothing. Didn’t even respond when we asked if they had the chocolate shake. Guess they skipped that part of the employee training

I had to contact customer service about my missing 13 pack of cookies. Someone did reach out very quickly from the store and said they would mail me a coupon for replacement. I’ll update if I receive that. Not holding my breath.

Food was pretty good for a McDonalds, so that was nice. I had a double quarter pounder and the beef actually tasted like normal burger meat. Some of the smaller sandwiches must be made with a different beef recipe, lots of fillers?

We’ll come back only because expectations are low.
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Jacob
My food was was bad. The fries were undercooked how do you do that when your not busy? And one of the nuggets had something hard in it I had to spit it out.
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Steven Gignac
Food and service has always been impeccable.
Although several times now I have been sitting down to eat, for an employee to be on break and blasting videos on their phone. Openly having political videos playing and videos calling for the death of police and federal agents.
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Aaron Martinez
For a McDonald’s, this location is solid. The food is consistently made right and comes out fresh most of the time. The play place is clean and well-maintained, which I appreciate as a parent — it actually feels cared for. Service is usually quick and friendly, even when they’re busy. Overall, it’s a reliable stop and one of the better McDonald’s locations in the area.
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Heather F
I literally only ordered two McChicken with no lettuce not only did it take almost 10 minutes to get my food in the drive-through line. I had to go back through again another 10 minute wait just to get the correct McChicken‘s with no lettuce. I have the two McChicken, no lettuce they’re supposed to be replacing my McChicken because I asked for a McChicken with no lettuce and both of them got lettuce on them. Ridiculous. Then I get to the second d window and STILL have to wait for my food guy at the second window is clueless and there is a clear lack of communication in the place. Not only did I get an inaccurate order, the food was cold…. Never coming back here again.
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Michael Cosgrove
We were told to pull up in the drive-through and then sat for 30 minutes waiting for them to bring out 3 coffees and a fountian drink. Meanwhile, people behind us are getting their coffees right away. Finally, I went inside and asked what the hold up was, and they claimed there were 25 hot cocos before us. So I then waited another 10 minutes inside before finally being brought 2 of the coffees. Another 5 min later, they brought out the rest of the order just to find out they didn’t even put the extra stuff in one of the coffees. Our car overheated before they brought out our food. There’s no reason that i should be waiting 45 mins for 3 coffees and a soft drink!!! Would not recommend it!! Service was terrible for a place that appeared to have over 15 staff members.
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