
Relaxed, white-tablecloth mini-chain branch offering family-style Italian favorites.
Address and Contact Information
Address: 92-10 Shore Pkwy, Howard Beach, NY 11414
Phone: (718) 322-2606
Website: http://www.matteoshowardbeach.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Matteos of Howard Beach
Matteo’s Howard Beach | New York NY – Facebook
Matteos Howard Beach (@matteoshowardbeach) – Instagram
Reviews
Upon arrival, we were greeted by the valet and walked into a very warm welcome by the staff. They were very hospitable and accommodating. I loved Anthony Amoroso who made me and my guests feel like family. My servers Louis and Frankie were nothing short of amazing. There is excellent customer service all around.
Here are some highlights :
Restrooms- clean, nice decor, smells amazing
Restaurant- nice ambiance, well lit, romantic setting, clean, comfortable, and classy
Food & Desserts- no words. Chefs kiss
Atmosphere – family- like, respectful
My group of 9 enjoyed our celebration. The staff went above and beyond. Yes the price is slightly elevated but if you see white linen tablecloths you know what to expect. Was worth every dollar.
Please note they have accessible bathrooms available. I cannot wait to go back.
Their food is fresh, tasty, right-portioned & tender. My Chicken DJ is unique in its menu. The two pieces of chicken breast were served on a bed of spinach. My husband’s chicken with tomatoes, mozzarella and balsamic vinaigrette was also served differently. He enjoyed his meal although the chicken breast pieces were not as big as those on my dish.
White table cloths –
Dim lights – Cozy but too dark to read the menu even with the mini lamps on the table.
Street parking spots are few but I understand that use of the Capital One Bank parking lot is allowed.
I understand it was a busy holiday evening, but at no point were we disrespectful or demanding. Despite that, Sean did not return to check on us once after our food came out. This led me to reach out to the manager on the second floor to request a different server, as we were celebrating my mother’s 80th birthday along with Thanksgiving, and the experience was being overshadowed by his behavior.
Once Jimmy took over, the atmosphere at our table changed immediately. He was kind, attentive, and made my mother feel truly celebrated, even though he was clearly handling a heavy workload himself. His professionalism stood out, and we appreciated him greatly.
It is disappointing that a restaurant as reputable as yours employs staff who speak to patrons in such a condescending manner. Because of this experience, I do not see myself returning, despite how much we enjoyed the food. I hope steps are taken to address service issues like this so future guests do not have their celebrations diminished.