Anne Willis
I got 2 of the bean rice burritos and 2 of the 7 layer burritos. The rice in them is literally still hard and not cooked all the way. They put a mound of sauce in the bag, literally over 50 packets of sauce in the bag and we didn’t even ask for sauce. The employee taking my order was so rude. Terrible customer service. Was going to call but this store seems like they wouldn’t even care if we did call. I know they wouldn’t try to make it right.
… moreMitchell Young
Waited 45 minutes after paying for an order before they even started making it and wanted to give an attitude that they are understaffed.
Prioritizing drive thru orders over the people inside already.
Highly unprofessional.
Taco had almost zero meat.
… moreMark Stefko
Great go to for late at night after drinking. You have to run to the toilet the next morning though
… moreChristopher Collier
I’ve lived in South Saint Pete for 10 years and in 10 years they have never gotten an order 100% correct. Not once. My friends and I call this location Taco Hell. Their motto is “You get what you get and you don’t complain.” The best you can hope for is they forget to put sauce in the bag; if there even is a bag.
They literally do not care. More than once, I’ve gotten a taco shell with just lettuce in it, or a quesadilla that was completely burned on one side. They’ve told me on different occasions they don’t have beef and then they don’t have chicken either. Is there any oversight here? I don’t want to drive across town to one of the other locations when this one is so close to my house, and I shouldn’t have to. I know it’s fast-food and not the best job in the world, but other locations at least do the bare minimum.
… moreTravis Greenwood
Laquisha the manager one of the best managers I’ve ever come in contact with. Simple misunderstanding with orders. Some orders were temporarily lost through the drive-thru. She was so professional and knowledgeable
… moreCasey
I get that people can make mistakes, but to order here at least once a week and have every single order including the wrong/missing item means something is wrong with the people working there. Do they need to be paid more to read orders correctly, I’m genuinely confused why it’s so hard for this location.
… moreIris Pugh
Cutie pie girly with the purple braids gave us the best service! She has the best smile and made our Taco Bell experience worth coming coming back!
… moreJet Jones
man i really wish i could say this place has improved over the years but its just gone down hill i went tonight and got myself a luxe box along one literally one other value menu item and it took over a half hour to see my food. THIS HAPPENS FREQUENTLY!!!!!! (mostly at night but in the day time it usually is slightly quicker not by alot though)
I work in fast food and this is no way to serve customers you guys really should be looking into finding a way to balance the drive thru order with instore orders because ive seen customers fuming because they weren’t served in a timely manner and im not saying like “oh i got my food in 10 minutes” i mean 20-30 minutes plus for simple bs.
DO NOT GIVE YOUR MONEY TO THIS BUSINESS UNTIL THEY LISTEN AND START TAKING ACTION.
oh also your night crew has a nasty attitude besides one lady who was extremely nice and was doing the best she could with the limited amount of help she was given (QUITE LITERALLY THE ONLY ONE MAKING ORDERS FOR THE PEOPLE IN STORE WHILE THE DRIVE THRU WORKERS LETHARGICALLY SLAP TOGETHER TACOS)
… morePop Oswan
The worst experience I’ve Ever had a Taco Bell and I eat it Taco Bell five days a week. I was refused to refund after paying for my food and not receiving it. The poor young guy working the windows seem to be new and the angry old guy in the kitchen who was by himself was refusing to make my food because of the amount of orders he had. I waited for 40 minutes after ordering and paying and told them I couldn’t have a refund! Quite possibly the worst customer experience that I’ve ever had in my life. So I’m out $15 no food hungry coming home from work at 1 AM. Unacceptable.
… moreJimmy Falcon
If theres 1 person in drive thru and 3 other people why is there only 2 people making orders and the third person stocking the sauce boxes at the bottom of drive thru. That person should hop on line and help the other 2 making orders. It took 45 minutes for 4 items.
… more