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Chipotle Kings Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2364 Kings Center Ct, Mason, OH 45040
Phone: (513) 336-9830
Order and Reservations
Order: Order online
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Last Updates
Reviews
Donovan
I stopped at this Chipotle location for lunch. Great bowl. Great experience! Would definitely come to this location again. Music was good. Enjoyed my meal.
… moredeneensw
3rd strike – done with this location. Every time I’ve come to this location, I feel like an inconvenience. Today was 2nd time I’ve asked for fresh rice. I was pleasantly accommodated the 1st time (they would have had to scrape the sides to make my order and rice was clearly dried out). The ONLY time in past 6 months, on average twice a week, that the service didn’t rub me wrong. Today, after waiting too long for someone to even come to the counter, I asked if any fresh rice would be available soon. The container was about 3/4 empty, again dried out appearance, and I was getting 3 bowls. ‘Nah, that’s all we got.’ 2 1/2 hrs before closing. I thanked her, left and drove to the next closest location. Her facetious, ‘you a nice evening’ wasn’t missed. Ironically, my family member unnecessarily told me to pay attention to the food from their own experience. I basically assume that workers who appear comfortable with their unprofessional behavior aren’t concerned with reprimand or repercussions, but I’m making you aware of my experiences nonetheless.
… moreSooyeong Lim
I have ordered takeout from this Chipotle location multiple times, and almost every time something has been wrong with my order. The portions were ridiculously small, and the ingredients were often incorrect or missing. I ordered hard-shell tacos, but what I received were smashed soft tacos with missing ingredients. The fajita veggies I got looked terrible. Additionally, the store was filthy, and it seemed like no one cared about the hygiene of this location.
… moreJ Bird
First off, out of white rice? The store was absolutely destroyed as well. It was only 6 o’clock and they were almost out of everything. There was even upper management there pretending not to see how behind they were! I was thinking for a little while that it was just the Chipotle by my house, but the more I visit other locations, the more it’s clear that ALL the locations are back sliding. Chipotle used to be so good!
… moreKelly Bond
Wow, I wish I would have looked at the Google reviews before going to this Chipotle. We came into this location after a super fun day at Kings Island around 7pm. They had run out of brown rice, plain rice, lettuce, Sofritas, forks, and cup tops. The food stations were a mess, dirty containers were piled up on all the back work stations, the garbage was overflowing and every single table surface was dirty. Not once did I see an employee come out to wipe a table, refill anything or take out the garbage. The staff almost seemed surprised people were there to buy food and would need things like eating utensils. My brother’s family had to go ask for forks, so you’d think by the time we got through the line after them that they’d be restocked, nope! When I asked for forks for our burrito bowls the employee was like, “How many do you need?” They never restocked it and I watched as costumer after costumer came through and had to ask for utensils, which were doled out costumer by costumer. So inefficient and frustrating for everyone. It was shocking to see a Chipotle so horribly managed, not what you normally associate with the brand. We’ll never return to this location. If the front of the store is so poorly managed, I have serious concerns about the sanitation of the kitchen.
… moreBecky Rawlings
We eat at Chipotle on the road between pittsburgh and Indiana frequently. Our last experience at another Chipotle the restaurant was not clean, had no ice and the food was not as fresh. We appreciate your clean tables, friendly service, fresh chips and tasty food. Thanks !!
… moreDauod Alayan
The employee was talking to her friend for 12 minutes, and there was no one available to take orders. She didn’t care. There was no rice, and she used the old rice, which was only about a quarter of a spoon. She didn’t add lettuce or guac, even though I told her. She acted like she didn’t want to work. This will be the last time I visit — I do not recommend this place at all
… moreK T
Very serious concerns about the management of this location. The employees were unconcerned with the state of things in the restaurant (see pictures), there was a lack of ingredients available with nothing being cooked to replenish, the college age employees were flirting with customers rather than paying attention to hygiene, food and safety guidelines, refuse management, tables and floors were covered in food, the ingredients bar had food mixed together, beverage dispensers and ice dispensers were empty, the employees were handling food items and then touching their hair/faces/cash register without changing their gloves…This is the first time I’ve ever seen anything so bad. This place needs help!
… moreuppili sridharan
Hands down the filthiest Chipotle in the vicinity and that’s saying a lot! See the pictures for yourself.
The kid making the bowls was throwing the ingredients in the bowl and spilling it. Every ingredient was mixed up and messy.
The folks working here must really hate their jobs. If you do, go find something else to do instead of messing the food of paying customers.
… moreThe kid making the bowls was throwing the ingredients in the bowl and spilling it. Every ingredient was mixed up and messy.
The folks working here must really hate their jobs. If you do, go find something else to do instead of messing the food of paying customers.
Zena Astelle
Had a bad day at work and the friendly attitude of the people at this Chipotle put a smile on my face. I get the same thing every time, a very basic order of a double wrapped veggie burrito with only brown rice, pinto beans, and shredded cheese. Every time I come here it’s never over priced and they always fill my burrito quite well. $8.60 is perfect for a burrito of the size I got. Clean and friendly, I highly recommend.
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