Brian Jenkins
3 of us ate at 7pm. Two 4 pieces and a chicken sandwich. Chicken breast were so dried out they may have been cooked yesterday on both 4 pieces. It’s like they refuse to throw them out. Disgusting. Like chicken jerky.
… moreMaysea
My husband and I were the only people at this place when we ordered our food. The chicken sandwiches were given to us cold and they tasted old. They also forgot pickle on both of our sandwiches. It’s not like they were rushing, because we were the only people there. The guy at the window was nice, but the food was terrible. If my husband and I weren’t in a rush to get home I would’ve gone back and had them remake it. We were very disappointed.
… moreGabe B
Absolute worst attitude in staff I’ve ever seen in a fast food joint. I understand it’s fast food, but don’t treat your customers like crap. When I say my food is for here, give me a tray don’t give me it don’t throw a bag down on the table. I dont wanna ask for my Mardi Gras mustard that I’ve already asked for. Don’t throw it at me. These people need to understand what it’s like to be unemployed. Will not go back again. They need to take some hospitality lessons from chick-fila
… moreBrandon Foster
Well not best Popeyes. The spicy tenders are joke. Small, poorly cooked and spiced, biscuit actually tasted like fish. Mashed potato and soda the only thing good. In drive-tru they just put your box combo in small burger bag and hand it to you on its side. Forgetting silverware for mash potato but at least got the bbq sauce. Rice and beans used to be awesome.
… moreJason Everitt
I ordered a five piece regular tender meal with fries and a Strawberry lemonade. The cashier Juan 13110 at location PLK# 10731 in Lake Worth, TX couldn’t remember my order less than a minute after giving it to him. I had to repeat my drink at the window. Only received four tenders and they were spicy and nasty. Tasted like they were cooked yesterday. I received mashed potatoes instead of fries and didn’t even give me a spoon to at least eat it. So those are a waste. Lastly, my strawberry lemonade was awful and you Could taste the strawberry had gone bad and had that bad fruit taste. Gross!! . I’ll never return to this location ever again. I tried calling them the past half hour sndthe line must be off the hook. I want someone to contact me about this. I may report it to the city as well as a Yelp review. This location needs an overhaul bad!
… moreDawn Powers
Our food was fresh and made after we ordered, worth the wait. Biscuits were perfectly baked, we got the shrimp and chicken, all of it was fresh and amazing
… moreChunling Wang
The fried chicken I bought last night at 8:00 PM wasn’t fresh; it smelled awful inside after removing the crispy skin! The bones and meat were black! I eat this fried chicken almost twice a week, and only this time were the chicken wings spoiled.
… moreTina Thompson
I ordered a 10 piece family meal and received nine pieces of chicken. They were out of the chicken that I asked for and my family size red beans and rice smelled spoiled/Rotten so of course we couldn’t eat it. I attempted to call the store phone and it was giving a busy signal highly disappointed because the order was literally almost $30. The guy that took my order was really nice, but that doesn’t make up for the fact that I was missing chicken and my food was spoiled
… moreIvy Grace
Update: 02/4/24. I ordered a 3 piece combo, with a BREAST, THIGH, & WING. I asked for FRESH CHICKEN, SPICY, and I did NOT mind waiting. I even told the teller I was going to update my review in hopes of a better experience. I literally drove 45 minutes from home, to go here. ABSOLUTELY DISAPPOINTED❗️They gave me 2 thighs, and a wing that didn’t even look like a wing. The biscuits weren’t even cooked all the way through. The only thing that was fine were the mashed potatoes and gravy, and the jalapeño pepper. Even the Sweet Tea was DARK & OLD❗️I will be calling cooperate tomorrow to complain. This Popeyes still doesn’t allow you to go in and order/ eat. That’s ridiculous when the one in White Settlement off of Cherry Lane, is ALWAYS OPEN & CLEAN. It makes me wonder what are they hiding at this location ⁉️⁉️
I was disappointed. Growing up many years as a ‘Lousiana-nian’, this place was inexcusable. The chicken was old & cold, the fries were undercooked, & the customer service was awhful! Mainly Hispanics work at this location & I was applauded by how they treated my family. VERY DISAPPOINTING. They hardly desired to communicate with us, yet alone serve us!!! I have always LOVED POPEYES, but after visiting here, it definitely left a bad taste in my mouth. Pro: The drinks were delicious
… moreRachael Ramos
I went to this Popeyes and the food, service and atmosphere was the best! The staff is so friendly. My kids loved the food, and it’s hard to get them to was anything! We found our new chicken spot!
… more