


McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: Newport Center Mall, 30 Mall Dr W, Jersey City, NJ 07310
Phone: (201) 604-3871
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Price per person: …
At least it is clean though compared to the grove st one.
During my visit, I was literally threatened while trying to place an order at a kiosk. Another customer—who wrongly assumed I cut in front of him—became aggressive, despite the fact that I had clearly been there first. I managed to de-escalate the situation on my own, but the McDonald’s staff, while friendly, were absolutely powerless to do anything. There was no security presence, no management intervention—nothing.
McDonald’s needs to take immediate action. This location either needs a strong security presence, relocation to the food court, or to be shut down entirely. Customers shouldn’t have to worry about their personal safety just to grab a meal. If McDonald’s continues to ignore the very obvious dangers of this location, it’s only a matter of time before something worse happens. I will not be returning, and I highly recommend others avoid this place until serious changes are made.
*** UPDATE: I submitted a complaint stating the same as above into McDonald’s. I filled out a whole form online. It has been a WEEK and NO CALL or email back.