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Chipotle 135th & Metcalf is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–10:30 PM |
| Wednesday | 10:45 AM–10:30 PM |
| Thursday | 10:45 AM–10:30 PM |
| Friday | 10:45 AM–10:30 PM |
| Saturday | 10:45 AM–10:30 PM |
| Sunday | 10:45 AM–10:30 PM |
| Monday | 10:45 AM–10:30 PM |
Address and Contact Information
Address: 7040 W 135th St, Overland Park, KS 66223
Phone: (913) 897-1900
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Overland Park, KS
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Reviews
Danny Chintu
Today they had a double protein deal and I have ordered online for double chicken burrito. ( In a dilemma to check if they really add double protein or would they scam me?). As i have guessed they have scammed me. They gave a regular burrito with extra corn, extra fajitas and both beans which made the burrito look big. This is the second time I have had a bad experience at this location. I purposefully dissected my burrito to check on the protein portion and the picture says it. I almost ate it thinking i would get into the chicken on every bite i had. But on the second thought i had to check it.
Like why do you guys come up with these offers and yet do stand up to it?? Nonetheless i just got a regular burrito at the regular price.
… moreLike why do you guys come up with these offers and yet do stand up to it?? Nonetheless i just got a regular burrito at the regular price.
amanda lee
First time I have ever door dashed chipotle and will be the last. Tiniest 16 dollar burrito. I spent the extra 4 bucks for carne asada and got a quarter portion. So because I’m not there in person, it was skimped on? I’m a regular customer so this was beyond disappointing to have to serve to my hungry teenage son for dinner. Had to make him another meal. Do better.
EDIT: I started eating my bowl and noticed I wasn’t getting any bites of chicken. In the entire bowl, there was about 6 chunks of chicken. I’m not big on meat and never request extra but dang, I may as well have ordered a vegetarian bowl. Beyond disapointing.
… moreEDIT: I started eating my bowl and noticed I wasn’t getting any bites of chicken. In the entire bowl, there was about 6 chunks of chicken. I’m not big on meat and never request extra but dang, I may as well have ordered a vegetarian bowl. Beyond disapointing.
Ben Asmann
Shoe buddy. Took a crew of 7 people over 15 minutes to get through a line of maybe 10 people lmao. So this isn’t even me complaining… This is just me telling a story from an almost entertained perspective.
The confusion over every simple thing and watching the communication breakdown in real time was a fever dream. It’s like every single employee was stoned and overwhelmed by the “rush” of three families. The cashier went in the back in the middle of ringing out an already pissed off customer to eat and CAME BACK OUT CHEWING FOOD
Grill cook has headphones in (probably Phish) and is spraying down stainless steel walls with food on the counter. Order-taking-rice-scooping lady was about as friendly as a cactus and had to keep turning around to get Shaggy to give her more food because the line was absolutely cashed. Salsa boy looked like he got called in to work in the middle of a Vision Quest and wasn’t quite sure if he was actually there or dreaming. No idea who the manager was… If it was the dude in the polo shirt… Wow. Lol
And let me tell you bout the cashier. She was the spaciest of all the space cadets. She was actually on another planet. I mean, aside from shamelessly snacking mid rush, she kept scooting down to sort of wrap burritos, sort of write on the foil what things were, sort of walk all the way down to the tortilla press. When it was finally our turn to pay, she informed us that if we wanted chips, she would have to go in the back to get them, which would probably be about 15 minutes, as she had to ring out every customer first (and then motioned to the backed up line). But then the people after us got chips.
Truly just like… What has happened to you Chipotle? We came to rely on you as a staple. Through thick and thin, Chipotle was always good. And now? Well, you don’t care, because you still got your 45 bucks for two bowls and two drinks.
… moreThe confusion over every simple thing and watching the communication breakdown in real time was a fever dream. It’s like every single employee was stoned and overwhelmed by the “rush” of three families. The cashier went in the back in the middle of ringing out an already pissed off customer to eat and CAME BACK OUT CHEWING FOOD
Grill cook has headphones in (probably Phish) and is spraying down stainless steel walls with food on the counter. Order-taking-rice-scooping lady was about as friendly as a cactus and had to keep turning around to get Shaggy to give her more food because the line was absolutely cashed. Salsa boy looked like he got called in to work in the middle of a Vision Quest and wasn’t quite sure if he was actually there or dreaming. No idea who the manager was… If it was the dude in the polo shirt… Wow. Lol
And let me tell you bout the cashier. She was the spaciest of all the space cadets. She was actually on another planet. I mean, aside from shamelessly snacking mid rush, she kept scooting down to sort of wrap burritos, sort of write on the foil what things were, sort of walk all the way down to the tortilla press. When it was finally our turn to pay, she informed us that if we wanted chips, she would have to go in the back to get them, which would probably be about 15 minutes, as she had to ring out every customer first (and then motioned to the backed up line). But then the people after us got chips.
Truly just like… What has happened to you Chipotle? We came to rely on you as a staple. Through thick and thin, Chipotle was always good. And now? Well, you don’t care, because you still got your 45 bucks for two bowls and two drinks.
Courtney Moore
Came in around 2:30 on 1/2. The employee who greeted me was obviously miserable and didn’t try to hide it. He clearly was annoyed I was there and didn’t bother to make eye contact. As I moved down the line, the 2 female employees at the end were also hostile and unfriendly. Finally as I paid, the cashier threw the bag of food at me and curtly told me to “Have a good day” in an obvious dismissive manner. I smiled at everyone and was polite, so not sure what I did to warrant such disrespectful treatment. I’ll be avoiding this location in the future.
… morekayelee compton
very odd chipotle… the food tasted fine, better than average i’d say but the customer service was odd, i have nothing good to say but also nothing bad to say. they didnt smile or have a good-ish attitude like you’d expect from a person who works in a customer service position like greeting customers and taking orders. it just seemed a little unprofessional, but nothing too horrible.
… moreAmanda Martin
I went to this location around 10:00 PM and had a very disappointing experience. It took several minutes for anyone to acknowledge us or begin our order. Shortly after, we were loudly told they were out of white rice, even though they were still open for another 30 minutes.
The floors were wet and looked poorly cleaned. The supervisor was rude, and the staff seemed uncomfortable and affected by his behavior. My bowl was not good at all—the service was below average, and the meat was extremely dry.
This location clearly needs better management. If I could give zero stars, I would
… moreThe floors were wet and looked poorly cleaned. The supervisor was rude, and the staff seemed uncomfortable and affected by his behavior. My bowl was not good at all—the service was below average, and the meat was extremely dry.
This location clearly needs better management. If I could give zero stars, I would
Esmeralda Munguia
The food was horrible. I paid $31.75, and the chips were dripping grease. The barbacoa was so dry, and the service OMG, the 2 managers, had a face like they didn’t want to be there. I will never come back to this chipotle.
… moreSean Alexander
one of the lower end chipotle’s. i would recommend another location. staff was very short and curt with me. lettuce was days old and i asked for another and they refused. also asked for cilantro on taco. one worker told me he’d get it on the side for me and then he forgets so i ask cashier, he then says they don’t give it out but when i go to other locations, it isn’t an issue. staff also did not service restaurant. place was dirty and needed to be cleaned. there were no small plastic cups to put sauce in by drink machine. overall bad experience. i expect better from this young staff. they were pretty low energy and morale. here is the gross lettuce
… moreLeo Edwards
NOW HIRING! The food was amazing and service was fast! They were patient when we were ordering and getting our food. I got the chicken bowl and I loved it! The only gripe I have that doesn’t even apply to the business is that parking can be a little tuff but if you park on the side it’s an easy exit.
… moreJamison Shaida
The staff was incredibly disrespectful, acting as if serving my husband was impossible treating him as if he wasn’t speaking English. The lady’s in the front were not friendly very rude and cut us off when we were speaking. We only ordered a kids meal and a bowl and they barley filled the bowl with food like half scoops and when I asked for a full scoop the lady said they would charge for double and our kids meal was slopped together and again less filled than at other locations, I also ordered a side of cheese and mild which somehow didn’t make it into the bag when I asked if it was in the bag. And when we asked for a Togo bag all of our food was thrown aggressively into a bag and the “manager” stated I didn’t know even through before I said to go please and my husband said the same.
Long story short the worst chipotle experience we’ve ever had the customer service isn’t make or break but getting charged for things we didn’t get after specifically asking if they were in the bag and being lied to about it?
Insane we will not be returning to this location and if I were running this business I would suggest extra training and learning how to properly address everyday customers.
… moreLong story short the worst chipotle experience we’ve ever had the customer service isn’t make or break but getting charged for things we didn’t get after specifically asking if they were in the bag and being lied to about it?
Insane we will not be returning to this location and if I were running this business I would suggest extra training and learning how to properly address everyday customers.