Moe’s Southwest Grill

  3.9 – 812 reviews   • Mexican restaurant

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Moe’s Southwest Grill in Cortland offers bold, customizable Mexican food made fresh daily. Build your burritos, tacos, quesadillas, nachos, bowls, and salads with grilled proteins, fresh veggies, queso, and salsas. Moe’s is family-friendly, kid-approved, and perfect for groups with vegetarian, vegan, and gluten-friendly options. Enjoy dine-in, takeout, delivery, or catering for offices, parties, and events. Whether feeding a crowd or craving a flavorful meal, Moe’s brings big taste and fun vibes to Cortland.

Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Moe's Southwest Grill 13045

Order and Reservations

Order: Order online

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Reviews

Jezandladybug
In short: If you like Moe’s, go to any location but here, because the staff might just call the cops on you for respectfully pointing out a simple mistake. I wish I was joking. Longer: I’ve been coming to this location for years, and it was generally fine. Some food items changed over the years in ways I believe lowered the overall taste and quality, but not so much that I couldn’t eat there. But now, I’m never eating here again due to a horrible staff interaction. I know there are a lot of Karens out there, and I know customer service jobs can be stressful, but I cannot defend how staff chose to handle what should’ve been a simple resolution. Generally, if you’re polite about a mistake, folks are understanding back and things get resolved without stress. But here, staff were extremely rude and aggressive when a small order error was brought up. They blamed me, forced me to pay for the staff’s mistake, and then called the cops when I asked for a partial refund after being overcharged for less food. This was several staff members backing up combative behavior from one member in particular, so I don’t have faith management will do anything to address the problem. Also, the cops who showed up said they’d received complaints about this staff before, and they let me and my friend go after just a few questions. So, I suggest avoiding this location at all costs.
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Josh
(Placed on online order)
Pros:
– Food is usually good/decent
– Free chips and salsa is nice
– Price is okay

Cons:
– Consistency.
I almost never get the same results with the same order I place, sometimes my bowl is packed with all of my ingredients and it’s very solid but sometimes (like today) I get half of my ingredients missing and the ones I do get are incredibly small and for the price I paid I was very disappointed.

Overall this place would be pretty good if the consistency was better
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Abdul Azeez
I was at this location for a vacation. I ordered two bowls and a value meal. I asked the server if guacamole is extra and he said its not extra on the bowls. So I added. At the end he billed me as two home wrecker bowls when I had clearly indicated I needed the regular meal and had asked if guacamole was extra. He said something about him adding some extra portions on the toppings and I would not get them if he threw the meal away and made new ones. I did not want to argue or waste food. So I paid the extra and left. However tbe location is not transparent about pricing. Why would he assume i was asking for the homewrecker when I only said I needed tbe bowl? I would not recommend this location.
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James Williams
I really love this Moes. They always make you feel so welcome. And being a chef. I never leave this place hungry. Little on the pricey side but it is well worth every dollar
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Samantha King
This place has gotten ridiculous, terrible service, over priced, the female manager at night can’t compose her self as a manager, hung up on me!!!! I called to ask if my to go order could be seperated ( nachos) all I got in my nachos was meat cheese, and sour cream, my kid can’t have sour cream I asked if those THREE items could be separated because of allergies and cross contamination and they refused to do so which is mind boggling, you spend $50 for two items which you pay for and you can’t even trust that they serve you safely. Last time I checked when a person is allergic to something they by law have to make sure there are no cross contaminated items. Not eating here again.VERY SOGGY FOOD. Such a shame use to love this franchise
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Holly
This Moe’s is the slowwwwest! From the time my husband got in line to the time he sat down to eat, it took 23 minutes, and there was only 8 people in front of him. That’s utterly ridiculous! Then I went to get ice for our drink, there was non. I asked the cashier if she could help and she said she wouldn’t know what to do. I asked to speak with a supervisor. She said she just left for her break. Asked if she was in the building… she said no . Great time to leave your job when the line is out the door! I know from the photo they look busy… I literally have no clue what they were doing on the line.
We’ll be skipping this location for sure!
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Matthews series of Content!!!!
This is my first time ever eating Inside the building of Moe’s! Incredible service!! I absolutely LOVE Mexican food! This DEFINITELY hit the spot!! It is not like all other fast food places… it’s more restaurant
-like (like Texas Roadhouse, Applebee’s or Longhorn). I WILLLLL come back here again!! To this particular location abd to Moe’s as a company!!
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Alysia Overbaugh
Ive been hesitant to visit due to the posts and comments people made a while back but it was really good this time and the workers were really nice!
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Chris
Very friendly staff, great food and generous portions, clean eating area and bathrooms!
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Serena H.
The food was really good, and the service was great. We got through the line in a very timely manner.
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