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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 409 Lafayette Ave, Moundsville, WV 26041
Phone: (304) 845-7822
Menu Photos
Order and Reservations
Order: Order online
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Reviews
MarvelousPally
Rude staff. Missing food. Ordered 6 mcdoubles they gave 5 and 3 of the 5 were wrapped inside out none of them were labeled. When they were told they pulled the liberal verbal assault card when i told them what they did and asked if it could be remedied. This place is trash.The people who work here are clueless but blameless apparently. With all the bad reviews this place gets. The amount of times they verbally threaten and assault their customers then switch it around… this place needs to be shut down and never reopened again. Aint this the same location that the worker screamed at that customer for entering when the sign outside had the wrong date on it? and that guy claimed to be the owner and clearly wasnt? was pretty wild seeing that all over facebook.
… moreScott Huffman
First I’ll start with what I ordered. bacon egg and cheese biscuit, hash brown, a large hot mocha and a med Carmel latte thru the drive thru. They tried to give me two different orders before they gave me my biscuit and hash brown and told me to pull up to wait for my coffee. I pulled up and seen 20 cars, I counted, go by and still nothing for me. I went in and told them and they were not nice about forgetting about me. They hand me a Carmel latte and I tasted it and it was just hot water. So I told them I need another one and my mocha. They asked at least 6 times what I got and then the lady comes over and with a smart aditude ask for my receipt. I told they didn’t give me one. They acted like I was trying to scam them. I was there for 37 min and they didn’t care at all. Also 3 other people came up to the counter because they didn’t get what they ordered.
I don’t do many reviews but they were terrible.
… moreI don’t do many reviews but they were terrible.
Roxie Chieka
I ordered through the mobile app today and selected drive-thru pickup. I ordered only one item: a sugar-free vanilla latte. After leaving, I took a sip and realized I was given a regular sugar-free coffee instead.
I called the store and spoke with Bryan, who told me to come back and that they would remake my drink. While this was inconvenient due to their mistake, I returned to the drive-thru, handed the incorrect coffee to the employee, and explained the situation. She instructed me to pull to the side and wait.
After waiting, the tall female employee handed me the replacement drink and walked away without saying anything—no apology or acknowledgment of the mistake.
The lack of customer service and basic courtesy was disappointing.
… moreI called the store and spoke with Bryan, who told me to come back and that they would remake my drink. While this was inconvenient due to their mistake, I returned to the drive-thru, handed the incorrect coffee to the employee, and explained the situation. She instructed me to pull to the side and wait.
After waiting, the tall female employee handed me the replacement drink and walked away without saying anything—no apology or acknowledgment of the mistake.
The lack of customer service and basic courtesy was disappointing.
Destany Groves
This is the worst McDonalds in the whole valley. The staff is very unprofessional. I went there today and went through the drive through there was a line but when it got to my turn they let 3 cars in the other line go before me. Every time I go to this McDonalds they mess something up or forget something. They need to be more strict on who they hire not ones that can’t even walk in a straight line. The majority of the staff they have now are ruining the look of the business.
… moreJenn Nichole
Almost every time I go to this place they mess up my order.A few times they gave me a steak bagel instead of bacon,and an iced coffee instead of a frappe.
The wait time is crazy long too,I understand it takes time but sometimes I’m in the drive through for 45 minutes or more.For a small order.
So since they can’t get the bagel right, I ordered a burrito thinking they can’t mess THAT up, right?…well,I got a dry,thick tortilla with a slice of cheese,a few bites of egg and a ball or two of sausage Didn’t even give me the hot sauce I asked for.Do not recommend Moundsville McDonald’s.
ETA…tried one more time and ordered a bagel with extra cheese and got a bagel with NO cheese. Its so bad there its almost comical!!
… moreThe wait time is crazy long too,I understand it takes time but sometimes I’m in the drive through for 45 minutes or more.For a small order.
So since they can’t get the bagel right, I ordered a burrito thinking they can’t mess THAT up, right?…well,I got a dry,thick tortilla with a slice of cheese,a few bites of egg and a ball or two of sausage Didn’t even give me the hot sauce I asked for.Do not recommend Moundsville McDonald’s.
ETA…tried one more time and ordered a bagel with extra cheese and got a bagel with NO cheese. Its so bad there its almost comical!!
Wyatt Mason
I asked for a frappe and they proceeded to tell me they can’t make it without ice. I eventually got my drink after 40 minutes, it was warm and tasted like bung
… moreKelly Shook
The employees at this location have made ignoring customers an art form. Both me and the customer in front of me waiting to order were ignored for a good 5 minutes until I loudly said “can someone take our order”. Then when I went up to the counter to get a refill I had to stand there while everyone ignored me again. I again loudly said “can I get a refill?” and they still ignored me. One was playing with her ear phones and phone and I know the one one who waited on me before heard me and was purposely ignoring me. Finally I waved my arm at a shift manager and was able to get my refill.
… moreTrent
They never have the food you want. They always mix up the orders and give you the wrong drink sizes. They are very slow taking the fast out of fast food. And all that time waiting for your food you still get it cold.
… moreKristin Upton
OMGOODNESS, I cannot believe what they get away with! I rarely eat McDonald’s, but enjoy a breakfast sandwich occasionally. Not anymore!! .89 for a slice of cheese on a $3.00 thin, flavorless, sausage patty and a raw biscuit that was smashed together and falling apart! McDonalds is one of the most successful fast food restaurants out there and this is what they take out money for?! Straight to the garbage!
… moreJoker King
If I could give negative stars I would for starters no one knows how to wrap or if they do they are completely careless the food is always cold when I get home which I live 4 minutes away from this location so it should still be warm the fries taste like bland soggy whatever you want to call them not even salt can save that no matter what I order there it’s not made with the care or the quality it used to be and if you come in with the proof of a screw up they did they want to fight and backup their workers instead of solving the problem and just fix the order problem solved (shhhh don’t tell them that they might actually learn something)
… more