McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Jacob Smith
I’m extremely disappointed with my recent experience at this McDonald’s. I ordered ahead and still waited 20 minutes before going inside to check on my order only to find out they hadn’t even started preparing it. After that, I stood there for another 10 minutes waiting for them to finally make my food.
Not a single employee apologized for the delay or even acknowledged the inconvenience. To make matters worse, when we finally received our order, it was incorrect. Both drinks had no ice and were completely flat. The lack of attention to detail and basic customer service was shocking.
While waiting, we could also hear employees openly talking about wanting to quit, which didn’t exactly inspire confidence in the experience. This location has been getting worse and worse over time, and it’s frustrating to see such a decline in both service and quality. Management seriously needs to step in and address these issues.
Unfortunately it’s not possible to leave a 0 out of 5 stars so I had to leave 1… Save yourself the trip and make your food at home!
… moreJeffrey Pederson
My order had a happy meal, mcnuggets, frys, and two drinks. Waited 30 minutes for my meal, only to realize the forgot my drink. Got that and left with my bag and realize they forgot an ENTIRE happy meal. Not impressed with the cleanliness either.
… moreAngie Marie
Worst mcdonalds. They are always so slow. Food tastes old. And the service sucks. I waited for over 20 minutes in curbside till I finally went in to check on my food. It was just sitting on the counter, for god knows how long. It wasnt even remotely warm…. Gross. And no apology. No sorry its busy or even any acknowledgement that id waited a long time. I get places get busy but, jeez.
… moreSara R
For fast food, I always end up waiting forever here. I usually made mobile orders with the drive thru but even with 2 lanes, it took so long. Last time, thought I’d try a mobile order where you pick it up at the counter. I literally waited a good 20 minutes or more from time of ordering to getting food. Single item, not even a meal but I had to wait as the app wouldn’t let me cancel!
… moreKyle Brown
Ordering from a kiosk makes everything you want pretty clear.
However, this location still managed to mess everything up. It is embarrassing to go to a global chain, insert exactly what you want, and end up having to correct the employees about some sauces or order details they got wrong.
… moreJosue Meraz
Its crazy how they are able to serve 10 to 10 cars in the drive thru but the people using the app ordering ahead are outside waiting on curbside for 20 minutes. And even 5 minutes after the app said it was delivered no one showed up with the 6 items I had ordered and I had to go to inside and ask for my order in person. I dont think its right, either the app it doesn’t work or someone is not doing things how they’re supposed to. By the way it happens more than I would like, this is just the 1st time I’ve actually said something about it, because its crazy how an order not too big took 25 min to prepare when there where not a lot of cars in total.
… moreAurora Warburton (Rori)
While in the drive thru we had sat and waited 30min in line, only for us to wait another 30min at the second service window. No one came out to the window to tell us anything just kept watching employees scrambling around. What was supposed to be quick dinner turned into being late to an important thing we were doing.
While inside on multiple occasions I was made very uncomfortable as a group of Somali guys standing just behind me were making a ruckus, sweating, running around, and making crude comments at me thinking I didn’t hear. This is a place where kids frequent often and for them to be doing that and not one employee came to check on things just doesn’t sit right. I loved this restaurant chain as a kid but it’s gone so downhill in my opinion
… moreCarol Sanders
The only entrance required us to walk across the (very busy) drive-through line to get into the restaurant. The person at the till had not been fully trained and needed help to complete the order. She rang up value meal items separately, so the bill was too high (helper rectified that after we inquired). We asked for dine-in but the order was filled as take-out and sat on the counter for several minutes before an employee brought it to our table. The bag had no napkins; we had to go to the counter and ask for them. When I went to toss the garbage, there was no container. The next receptacle had a container but no bag. I had to search for a refuse station with both a can and a bag.
… moreJason Barsness
My youngest basketball team tried to stop in tonight after there game for some food and were informed that there was a 45 minute wait. 45 minutes for fast food is diabolical. This isn’t a fancy sit down restaurant get your stuff together. I live in a town way bigger then Willmar and have never had to wait longer then 10-15 for an order. Do better Mc Donald’s of Willmar.
… moreEvgeniia Elizareva
«have a nice breakfast»
I don’t know what that was in my sandwich, but my appetite disappeared immediately
… more