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Fast-food burger chain serving sides such as chili & baked potatoes.
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11 Wendy’s Locations in Columbia, South Carolina
6892 Garners Ferry Rd. Columbia , SC 29209. US. Main Number. (803) 776-8440(803) 776-8440. Get Directions · Visit Store Page · 7846 …
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Reviews
Tyler Diaz
I highly recommend this location. It is very busy at times but it is literally right next door to USC so what do you expect? If you ever go at night you might be lucky enough to meet Malcolm. You cannot miss him. He’s about 6’4 big black man who will call you baby or sweetheart. He is the biggest teddy bear you’ll ever meet. Met him when I attended USC. I became homeless and he bought me meals. I moved away for over a year and he still remembered me and said “what’s up Tyler” like he’s always done. And I don’t even like Wendy’s food that much but I come back just for him wanted to take a picture with him but he was too busy that’s how popular he is..
… moreTiphanie Wells
Staff was unprepared to greet and work with guest upon opening. No signs to indicate the dine room is closed to the public, yet door remained locked. No one spoke on the drive thru speaker so orders had to be placed at the window. Person handled money but then also handled and bagged food with no gloves or hand washing in between. Manager was in the background but also did not greet guest or even apologize for any delays or inconveniences or explain why the doors were locked and drive thru was not operating properly at all. Food was mediocre at this location compared to most Wendy’s. Just overall, unpleasant experience!!
… moreSophia Harvey
If you want..
To feel super disrespected then go here..I went to this wendy’s on Assembly st.. last night as a Dasher.. there were.
Other drivers there.. That had been standing for some time.. Being ignored. totally disrespected , they had ten bags sitting on a counter and was refusing to come to the pick up window… I knocked to get their attention.. after standing there over.. Ten minutes.. .Then two employees got super hostile came to the window and started screaming in my face.. What is it.. I said we were drivers.. That had been there for a while.. The one guy screamed “ANNND” .. I replied , we would like to get our orders… He did a couple more gestures rolling next and talking.Wildly.. Then said he will call the police.We didn’t want hostile.We were just asking questions.. Then said..I was not going to just wait.. I said I wasn’t because unassign myself to the order.. but.. he didn’t hurt me but I can only imagine the customer that waited all that time.. that didn’t get their food.. Because door dash canceled it and told me to tell them they wouldn’t get paid.. He didn’t care one way or the other.. also i’m sure all the food was cold.. Sound glad I didn’t get to deliver this.. I took a picture and stayed on the phone.
The phone with DoorDash the entire time.. I told him I was calling a corporate office..The person said call them .. Then state it harshly that they’ve been there 11 years and wasn’t going anywhere… Hey maybe not.. just a very hostile.. Not courteous or polite at all…I don’t see how they’re still able to be there with all the nastiness. I will not eat there and will definitely not be letting myself go through that again… Your customers canceled their orders.I was still paid thankfully.. After fighting.
Traffic game traffic.. For forty five minutes and standing at the window for nothing while looking at bags sitting there.. For long period the time.. Well , at least ten people were standing out there.. Waiting for someone to just ask us what the names were..I have a pictures
… moreTo feel super disrespected then go here..I went to this wendy’s on Assembly st.. last night as a Dasher.. there were.
Other drivers there.. That had been standing for some time.. Being ignored. totally disrespected , they had ten bags sitting on a counter and was refusing to come to the pick up window… I knocked to get their attention.. after standing there over.. Ten minutes.. .Then two employees got super hostile came to the window and started screaming in my face.. What is it.. I said we were drivers.. That had been there for a while.. The one guy screamed “ANNND” .. I replied , we would like to get our orders… He did a couple more gestures rolling next and talking.Wildly.. Then said he will call the police.We didn’t want hostile.We were just asking questions.. Then said..I was not going to just wait.. I said I wasn’t because unassign myself to the order.. but.. he didn’t hurt me but I can only imagine the customer that waited all that time.. that didn’t get their food.. Because door dash canceled it and told me to tell them they wouldn’t get paid.. He didn’t care one way or the other.. also i’m sure all the food was cold.. Sound glad I didn’t get to deliver this.. I took a picture and stayed on the phone.
The phone with DoorDash the entire time.. I told him I was calling a corporate office..The person said call them .. Then state it harshly that they’ve been there 11 years and wasn’t going anywhere… Hey maybe not.. just a very hostile.. Not courteous or polite at all…I don’t see how they’re still able to be there with all the nastiness. I will not eat there and will definitely not be letting myself go through that again… Your customers canceled their orders.I was still paid thankfully.. After fighting.
Traffic game traffic.. For forty five minutes and standing at the window for nothing while looking at bags sitting there.. For long period the time.. Well , at least ten people were standing out there.. Waiting for someone to just ask us what the names were..I have a pictures
Chris Diaz
As a frequent patron of this specific Wendy’s, I was extremely disappointed by my most recent experience here.
I placed a mobile order for pickup at 12:14pm, and I walked into the restaurant. I stood by the pick up area for 20 minutes, and witnessed people who had walked in after me, who had ordered in person, had received their food. I asked the person that was bagging and calling out the orders what the status was of mine. I was then made aware that you have to check in at the front register for a mobile order (I have never had to do this before). He then pretty much insulted me by nearly yelling at me in the store, in front of all the customers and employees. Thankfully, he told the front cashier to check in my order.
I waited for 15 more minutes after this ordeal, and my food was still not ready. I had waited nearly 40 minutes in total for “fast food”. At this point, I had to leave in order to return to work. I left with no food, drink, or any other kind of compensation.
I highly doubt that I will return to this Wendy’s anytime within the near future, as the service is extremely unfriendly, unkind, and slow.
… moreI placed a mobile order for pickup at 12:14pm, and I walked into the restaurant. I stood by the pick up area for 20 minutes, and witnessed people who had walked in after me, who had ordered in person, had received their food. I asked the person that was bagging and calling out the orders what the status was of mine. I was then made aware that you have to check in at the front register for a mobile order (I have never had to do this before). He then pretty much insulted me by nearly yelling at me in the store, in front of all the customers and employees. Thankfully, he told the front cashier to check in my order.
I waited for 15 more minutes after this ordeal, and my food was still not ready. I had waited nearly 40 minutes in total for “fast food”. At this point, I had to leave in order to return to work. I left with no food, drink, or any other kind of compensation.
I highly doubt that I will return to this Wendy’s anytime within the near future, as the service is extremely unfriendly, unkind, and slow.
Claudia Mellow
Staff was verbally abusive when customers came inside to order at 9pm, even though it says they are open until 3am. They said they were short staffed, but that could have been calmly communicated rather than yelled. It was embarrassing and certainly made everyone in the restaurant uncomfortable.
… moreKelly Payne
Never again. Thought we were getting “fast food.” We came inside to order and it took over 20 minutes to get our meal, even though only four other people are here as diners. One customer got impatient and said something about it, and then a shouting match started in the kitchen. What on Earth?
The only thing pleasant about this place is the gospel music, but I still might lose my religion if I come here again.
… moreThe only thing pleasant about this place is the gospel music, but I still might lose my religion if I come here again.
Dakota
The food was exactly what you expect from a Wendy’s. Unfortunately, we got there right at shift change and had to wait a good bit just to put in our order. But kudos to Wendy’s for still having the 4 for $4 amongst everything else increasing in prices.
… moreJ S
I ordered on 12/5 around 12:45am. The man who working the window—Blk, tall, and rude. He was extremely unprofessional, rolling his eyes, and having an entire conversation while folks at the window waiting. This is not customer service and he needs to corrected!
… moreBlaze Humphrey
Genuinely the worst Wendy’s I’ve never been to
Takes forever even if they aren’t busy, the employees catch so much attitude so quickly
They closed 50 minutes early last night, and then got rude to me because I was picking up an online order that was already paid for.
Never got the order.
… moreTakes forever even if they aren’t busy, the employees catch so much attitude so quickly
They closed 50 minutes early last night, and then got rude to me because I was picking up an online order that was already paid for.
Never got the order.
Raj Patel
“Where’s the Beef?”
This is Wendy’s new slogan as of February 17, 2023.
I could not think of such a fitting motto for this particular eatery due to my collection of negative encounters during my visits. For starters… where is the beef? Where is the food in general? I am often met with extensive wait times before I receive my food, some reaching over 30 minutes. When I finally do get my order I sometimes discover that my meal is missing something. Aside from the food, the employee’s are regularly understaffed and disrespectful to their clients. During one encounter, I engaged in a brief argument with an employee after they questioned my intelligence. A very helpful supervisor at the time immediately resolved the issue after viewing my order on the Wendy’s Mobile App. I am not opposed to the establishment of Wendy’s, nor the majority of their franchises… just this particular one. I hope that this issue can be resolved at the managerial level. Long gone is the time when your food would be handed to you by someone with a smile on their face, which I fear is a byproduct of our ever growing separation from core beliefs of what it means to be an American. I hope that both, Wendy’s and our great country can be set back on the right track.
… moreThis is Wendy’s new slogan as of February 17, 2023.
I could not think of such a fitting motto for this particular eatery due to my collection of negative encounters during my visits. For starters… where is the beef? Where is the food in general? I am often met with extensive wait times before I receive my food, some reaching over 30 minutes. When I finally do get my order I sometimes discover that my meal is missing something. Aside from the food, the employee’s are regularly understaffed and disrespectful to their clients. During one encounter, I engaged in a brief argument with an employee after they questioned my intelligence. A very helpful supervisor at the time immediately resolved the issue after viewing my order on the Wendy’s Mobile App. I am not opposed to the establishment of Wendy’s, nor the majority of their franchises… just this particular one. I hope that this issue can be resolved at the managerial level. Long gone is the time when your food would be handed to you by someone with a smile on their face, which I fear is a byproduct of our ever growing separation from core beliefs of what it means to be an American. I hope that both, Wendy’s and our great country can be set back on the right track.