Sohail Khan
Similar to almost all fast food restaurants across the country, Chick Fil A has also joined the club. For last few times that i have ordered food through DT, the quality has been bad. Chicken is dry, and stale. The company sells only Chicken so there is only one product to serve, and shall be served beyond customer’s expectations, yet, i am seeing a continuous decline in quality and taste. On previous occasion, I called the MOD and shared my concern about the quality of food, and she thought i was calling in for free food or credit. I clarified her assumption and told her that I am not calling to get any freebee and instead I am concerned about the food quality, and that it can be a health hazard and requested her to share my concern to the owner/manager. I went again today hoping that my chicken will be any better than last time. However, the food was stale, cooked hours ago, and tasteless due to poor food and quality management. You might be super busy, but Food Quality can never be compromised. Thanks for reading.
… moreVictoria Yelcheni
I come to this Chick-fil-A pretty often, and there’s one team member who stands out every single time, the girl with the cool green glasses . I don’t know her name (I really should ask next time!), but she is consistently the most positive, upbeat person I’ve ever met in fast food.
No matter how busy it is or how long the line, she greets you with a huge genuine smile, says “My pleasure!” like she actually means it, and somehow makes the whole experience feel fun and personal.
Thank you for being such a ray of sunshine! You make this location extra special.
… moreCherrylene Bautista
I dont know what happened today, when i want a chicken sandwhich i dont order anywhere else but Chic Fil a but today it felt like it was not a good as usual. The chicken was like Mcdonald’s chicken patties so thin it wont fill u up. (I usually dobt finish a whole sandwhich but today i did and im still hungry i guess thats a good thing? Idk! I dont think so!) the iced tea is 75% ice u barely had some.
I never really had an issue in the past but today was a huge disappointment. I ordered from Uber.
… moreSweet Gemstone
We love our local Chick-fil-A! It has amazing food, and the fries are always warm. The #1 meal combo is the best, it is a must get! Also, make sure to ask for their fries without salt, that makes them really hot! We love you Chick-fil-A!
… moreBo Veston
I love Chic-Fil-A! The food is always delicious, the employees are incredibly respectful and nice, and the service is fast.
I highly recommend this establishment for all of your eatery needs!
… moreKrystal Rose
The reason I love this Chick-fil-a in Lakeway is the STAFF. The oustide crew and the drive through window crew are always upbeat, offering great service and always with a smile! They somehow even remember my extra granola Y’all are a great part of my morning. Thank you guys
… moreJamie Duncan
This is one of the worst Chik fil as—maybe I’m biased being from Atlanta. Fried routinely wet and soggy, never crispy. Same with chicken. Slow. And aren’t prepared for the rush. It’s too bad they won’t open another one close that is good given the demand here.
… moreCharlotte Saunders
This is our local Chick-fil-a and we’ve never had any issues. All the food comes hot and tastes delicious. We do drive through more than sit inside and staff vary in friendliness but never had any issues as they will all do the bare minimum while some staff go an extra mile 🙂
… moreTheo Shayo REALTOR
Great we have Chic-fil-A in Lakeway, it’s definitely popular place and can get packed during rush hours!!! They get you out there pretty quick during to their outstanding service.
… moreChanglei Streetman
Some staff who served me had a very rude attitude. They should not work in this industry. Has there been an owner change or manager change recently? Whoever is managing this location right now should make some effort in maintaining the high quality of service it had been keeping for decades.s.
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