Chipotle Macomb Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Charitie Donahue
Worst service in the world. Food was old, dried out and had discoloration meaning it’s been sitting longer than 4 hours which is the proper hold time! The workers have thee nastiest attitudes and management needs to do better because they allow it, and the kitchen was DIRTY! Inspection needs to be done ASAP, the area manager should be ashamed.
… moreMirela Curt
Do Better, train your employees! My husband was in there tonight he said an employee was cleaning the counter with a rag that smelled like bleach and hit all the crumbs into the white rice so he waited for the new rice to get done just to watch them pour it over the old! I’m surprised he even came home with this food the chicken is so burnt i had to toss it out! seriously disgusting for the price we pay.
… moreC Jackson
This is the 3rd time I’ve tried to give this particular restaurant a chance. This was the worst experience from a national food chain company. Initially, when I came into the restaurant, I noticed trash on the tables and on the floors. That should’ve been a red flag. I waited in line for over ten minutes. This was because they ran out of white and brown rice. It was an extra wait because their was none ready. I heard the server say something very disrespectful to a little girl waiting in line when she asked a question. As the group waited for the rice to cook. The young lady’s mom verified that the worker said something out of line her daughter. I noticed how filthy the glass was where the food would be packaged. The prep counter was very dirty. A worker from the back was filling the ice foot the fountain machine. I guess he took too long. The same worker who snapped at the little girl. She cussed at him in front of the whole restaurant. I’d had enough, so I left the restaurant. I took pictures of how filthy the restaurant was. This is not inviting, and I know I won’t be back
… moreJosie Akins
Today is the last time I will come to this location. I will drive farther for a CLEANER FOOD PREP STATION, BETTER ATTITUDES WHEN YOU POINT OUT THE MESS AND ASK FOR IT TO BE CLEANED, BUT THEY DON’T AND THEY CONTINUE TO FIX YOUR BOWL AND WRAP THE BURRITO WITH SOUR CREAM ALL OVER THE FOIL ON THE OUTSIDE WHERE WE AS CONSUMERS HAVE TO HOLD OUR FOOD. THIS IS UNEXCEPTABLE!! I WONT BE BACK. SORRY DIJA, I DIDN’T SEE YOU THERE TODAY, BUT IT’S YOUR STORE, SO ULTIMATELY ON YOU…
ALSO EVERY STORE NEEDS AN REVAMP OF THE PREP COUNTER. WHERE WHEN THEY DO CLEAN THE COUNTER, THE MESS DOESN’T GET PUSHES INTO THE FOOD IN THE BINS AT THE SAME LEVEL. FOOD BINS SHOULD BE ELEVATED ABOVE FOOD PREP, EVEN JUST A FEW INCHES. I WAS FAMISHED SO I DIDNT WALK OUT, BUT I WONT BE BACK. SO SAD
… moreCrystal
When I first arrived at Chipotle’s, they were just opening, and I ordered a veggie bowl with no rice, light beans but there was a problem. They didn’t have tomatoes or onions. So I told the young lady that I would wait, and then she told me I probably shouldn’t wait because it would take a while and I said, No. I have a minute. I waited inside the restaurant for 5 minutes then I went to my vehicle for 45 minutes talking on the phone. I came back in to place my order. And Chipotle’s still hadn’t made the onions it was a different young lady at the counter. She told me that it would be about twenty minutes for the onions. So I waited inside for 20 minutes. When you get the veggie bowl there’s not a lot to choose from, so I decided to wait a second time. I’m off on weekends, but I didn’t want to spend my whole Saturday Morning at Chipotle’s.
… moreSyro Sosa Basualdo
The food can’t be wrong, it’s chipotle, but the service is all wrong. Slow, they don’t have all the items at the register, some of the employees are disrespectful. It’s a shame, that a good chain of food like chipotle can be this poor because of bad management. I’ve been to chipotle in more than 10 states and this is the worst location i’ve ever been to. More than a 45 minute line at a FAST food place is unacceptable. Keep in mind there wasn’t a long line, no more than 15 people. Also 5 employees working, doesn’t seem understaffed to me. Just lazy people that don’t want to work.
… moreP
Absolutely awful. I don’t have enough words to express how unfortunate and crap this location is. The service is extremely slow, and I can’t even count how many times on my hands I’ve had to return or get a refund because my delivery order was wrong/someone else’s. Complete waste of time, just go to the one on Van Dyke! absolutely ridiculous! They need new management and they need to evaluate every single worker there!!! Beyond frustrating.
… moreCaughtN Web
This location is being ran into the ground by lack thereof management “Althena”. I’m understanding to being short staff things happy. To see 2 ppl working online orders and on 1 in front, 1 person cutting and the manager just standing there watching all this. There was no meat but except pork. Then they yelled no black beans and card only. Needless to say they in the back debating over Starbucks drink while the steak just laying there to be cut. I could go on but that should be enough description of circus I saw today.
… moreS.L. Epps
They got me AGAIN!! There were 7 people ahead of me in line. I watched the tall young, African-American girl load steak into burrito and bowls prior to my order. However, she then tells the actual server (a young shorter AA girl with glasses)to pull back on the protein portion right in front of me. Of course I felt slighted (especially after i watched tall load the man in front of me with steak.) I barely received a full scoop of meat. I said last time this happened that I would not be back, this time seals the deal. I give this experience a 3 out of 10 and thats only bc the food is usually good.
… moreNikkole Kutella
Went in to pick up dinner to go tonight around 6pm. They were out of both rices. Told us all they aren’t doing any more brown rice for the night & white rice should be about 10 or 15 mins. After waiting 15 mins for the rice to be done— the cook threw the pan down with an attitude & all of us waiting in line just looked at each other. Then when I created the bowl, I asked for veggies—they told me they aren’t doing any more veggies. Get home to eat and the rice was so undercooked it was disgusting. Both of the bowls I got were ruined because of it. I definitely will not be back to this location.
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