

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Emmaus, PA at 1101 Chestnut St | McDonald’s
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McDonald’s, 1101 Chestnut St, Emmaus, PA 18049, US – MapQuest
Reviews
My sons went to this McDonalds to get all the kids food. My oldest son is a grown man. Asked a couple questions about sauces etc and the manager came out very loud and obnoxious to see what the problem was. There was no problem. They tried to make sure they were getting diet sodas they asked for and her response was the machine does it so they’re right. Finally when they got home half the sandwiches were missing and the 3 diet sodas 1 was correct and the other two were plain water. How correct was the machine?? Will never visit this McDonalds again . Need to work on your customer service starting with your manager.
I’m finally writing a review after my Double Qtr Pounder w/ Cheese was burnt, contained a bun and mayo – no ketchup, no mustard, no lettuce, no pickles, no onions.
Look, I get it. Nobody wants to flip a burger and get paid $12 an hour, but come the hell on. This location is absolutely positively horrendous
Employees performing food prep and serving food at the drive-through window were not wearing masks or gloves. We are in the midst of a pandemic. I’ve worked in kitchens. It gets hot. I get it. But the health and safety of the customers, during a pandemic, must come first. A sign on the window says that all customers must wear masks. Why would the employees preparing food be exempt?
Our order was missing a food item and we were forced to go back through a second time. Staff inside the restaurant appeared disorganized and unprofessional. Communication was very poor. Drive-thru window was left open for a very long period of time and no one was visible inside the restaurant.
We observed the drive through attendant handling food items without a mask or gloves at any time. Two workers were having a conversation over top of our food order–they were trying to figure out how they missed one of the three meal items in our order.
At the same time, another worker was observed retrieving cigarettes from behind the counter. How can that be a priority when the drive-thru was so busy?
The Quarter Pounder burger we received was not fully cooked. The patty was still very pink and cold on the inside. My 12 year old son spit it out after one bite. We used to visit this location occasionally. We won’t be going back. Considering a call to the local health department.
Strongly suggest a random employee drug test, and some basic food safety training and protocols for preventing the spread of COVID. Corporate should revoke their franchise license.
Photos of the under-cooked product are attached… no way this is safe for consumption.