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Swing by your local Popeyes at 11308 Broadway St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 11308 W Broadway St, Pearland, TX 77584
Phone: (713) 340-1751
Website: https://www.popeyes.com/store-locator/store/restaurant_84350
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Reviews
Lex Olivo
I frequent this Popeyes a few times a week, and the service is usually satisfactory. However, today was a disappointing experience. Rita took my order through the drive-thru, and when I arrived to pay, the entire staff was gathered in a circle, engaged in conversation. No one greeted me, and the cashier simply took my card, processed it, and handed me my order a few minutes later.
I was eager to eat lunch, as I was starving, but upon returning home, I discovered that I had received the wrong order. I had ordered a 5-piece tenders with mashed potatoes, but instead, I received a 2-piece leg with fries.
I attempted to contact the location to rectify the mistake, but no one answered my calls. I tried calling again five minutes later, but the line remained busy.
Given the inconvenience and the fact that the food I received today will go to waste, I kindly request a refund or a credit toward my next meal. I expect better service from Popeyes.
… moreI was eager to eat lunch, as I was starving, but upon returning home, I discovered that I had received the wrong order. I had ordered a 5-piece tenders with mashed potatoes, but instead, I received a 2-piece leg with fries.
I attempted to contact the location to rectify the mistake, but no one answered my calls. I tried calling again five minutes later, but the line remained busy.
Given the inconvenience and the fact that the food I received today will go to waste, I kindly request a refund or a credit toward my next meal. I expect better service from Popeyes.
Mary Smith
Everything was fine before hand until Michael did not want to hand out a receipt because it had a survey code offer. It was escalated to the lady manager and she confirmed it was okay to give the receipt, if it’s a new receipt. It just rubbed me the wrong way because he had so much energy regarding a receipt but had a huge spill/leak underneath the front counter beverage station for all the guests to see. Mind you, he has a different shirt on. I hope he isn’t a manager of some sort. I worked at Chick-fil-A for several years and know what customer service is truly about.
… moreNakesha Baynham
I have been calling this popeyes for the past 30 mins and NO ONE is answering the phone!! We just left, got home and realized they gave us 4 legs and 4 thighs on an 8 pc dinner. It was supposed to be 2pcs of each. Now I have tried to call back idk how many times and they either have the ringer off or are just letting the phone ring. This is horrible service all around. While the cashier was great, the person who made our food did this and they are responsible for ruining our meal. I do not live near there so driving back is not an option. Someone should contact me ASAP as this is absolutely unacceptable!
… moreCharles Bailey
Only came because I had a coupon. Fast food is too expensive. Upon presenting the coupon it was denied.
Now is not the time to lie to customers and get us there on fraudulent claims.
I would have left but I didn’t want to waste freshly cooked food.
… moreNow is not the time to lie to customers and get us there on fraudulent claims.
I would have left but I didn’t want to waste freshly cooked food.
L G
Daniel refused to honor the free 2pc reward given after taking the survey. He said because it was completed on the December 2nd it was too old. The rule said to take share the FEEDBACK within the next 2 days. There is no 2 day timeframe stated for REDEMPTION.
… moreCharles Aulbach
The service is excellent, both online and in-store. Staff are friendly, service is cheerful and prompt, the facility is clean and well-maintained. Basically, it’s a Popeyes. I prefer to order and pick up in person at the counter rather than using the drive-through; seldom a line indoors.
… moreMichael Green
Yesterday evening at 9pm me and my daughter stopped into this Popeyes on Broadway in Pearland TX. After a long day of Christmas shopping. And we were extremely disappointed and upset with this locations service. Several things took place that were extremely disappointing about:
1. We stopped in to this Popeyes to take advantage of T-mobile Tuesday special and that was to purchase 3 tenders for $1.00. But we were immediately told that their system was unable process those type of specials for some reason on this day. He didn’t know what the problem was, its been happening all day. OK no problem we pivoted and instead of leaving we decided to stay and order anyway. We ordered a number 1 white spicey with fries and a drink, w/ an additional spicey breast, 2 jalapeño peppers along with a strwaberry pie. All To go. While we were waiting I asked for a cup of water while we waited.
AND THIS WAS THE PART THAT ANGERED ME!
2. The young man told me he was unable to give me a cup for water even after my purchase. But i could buy a cup for 3.04 if I wanted too. he said this in a very low voice. BUT IMMEDIATELY at the same time the manager came from the back motioned for a girl who was sitting in the far side of lobby by the window. Opened the side door that gives access from behind the counter to the lobby and handed her a drink cup, rite before my eyes. Me and the young man who told me I couldn’t have an ice cup unless I purchased and additional cup for $3.04. Looked at each other at the same time as this transpired and I said so that lady just gave away a whole drink cup. His response was “WELL THAT’S THE MANAGER AND THAT’S HER DAUGHTER and she can do that”. WITHOUT showing my anger I politely said this is no way to treat paying customers. AND I will never come back to this location ever and I am writing a review to let other know what’s going on at this location.
LASTLY WHEN WE GOT HOME, AND OPENED OUR ORDER THEY GAVE US REGULAR CHICKEN, NOT SPICEY CHICKEN LIKE WE ORDERED! YOU KNOW I WAS REALLY MAD. nothing worse than going through what we went through and then not get what we paid for.
(I do want to add the young man was not rude or condescending at all, clearly it is store management telling them and doing these things, because he seemed extremely uncomfortable during the whole situation)
I’ve been going to Popeyes for over 30 years my favorite popeyes, is in New Orleans on canal street. And I know this isn’t typical practice. But I can tell you I’m never going back to this particular location every again and it’s 4 mins from my home.
NEVER AGAIN!
… more1. We stopped in to this Popeyes to take advantage of T-mobile Tuesday special and that was to purchase 3 tenders for $1.00. But we were immediately told that their system was unable process those type of specials for some reason on this day. He didn’t know what the problem was, its been happening all day. OK no problem we pivoted and instead of leaving we decided to stay and order anyway. We ordered a number 1 white spicey with fries and a drink, w/ an additional spicey breast, 2 jalapeño peppers along with a strwaberry pie. All To go. While we were waiting I asked for a cup of water while we waited.
AND THIS WAS THE PART THAT ANGERED ME!
2. The young man told me he was unable to give me a cup for water even after my purchase. But i could buy a cup for 3.04 if I wanted too. he said this in a very low voice. BUT IMMEDIATELY at the same time the manager came from the back motioned for a girl who was sitting in the far side of lobby by the window. Opened the side door that gives access from behind the counter to the lobby and handed her a drink cup, rite before my eyes. Me and the young man who told me I couldn’t have an ice cup unless I purchased and additional cup for $3.04. Looked at each other at the same time as this transpired and I said so that lady just gave away a whole drink cup. His response was “WELL THAT’S THE MANAGER AND THAT’S HER DAUGHTER and she can do that”. WITHOUT showing my anger I politely said this is no way to treat paying customers. AND I will never come back to this location ever and I am writing a review to let other know what’s going on at this location.
LASTLY WHEN WE GOT HOME, AND OPENED OUR ORDER THEY GAVE US REGULAR CHICKEN, NOT SPICEY CHICKEN LIKE WE ORDERED! YOU KNOW I WAS REALLY MAD. nothing worse than going through what we went through and then not get what we paid for.
(I do want to add the young man was not rude or condescending at all, clearly it is store management telling them and doing these things, because he seemed extremely uncomfortable during the whole situation)
I’ve been going to Popeyes for over 30 years my favorite popeyes, is in New Orleans on canal street. And I know this isn’t typical practice. But I can tell you I’m never going back to this particular location every again and it’s 4 mins from my home.
NEVER AGAIN!
Papa 1P3RCY
We spent $40 dollars on food and they said it will cost $2 dollars for water cups.
… moreLinda Landeros
I visited Popeyes a while ago, and overall it was a good experience. The chicken was flavorful and crispy, and the sides were tasty, especially the chicken and biscuits. The staff was friendly and the service was fairly quick. My only minor issues were that the restaurant had barly anyone , and my drink refill took a little fast than expected. Still, I’d definitely come back for a satisfying meal.
I just forgot to add the review when i went here
… moreI just forgot to add the review when i went here
Rocky B.
We ordered Popeye’s thru DoorDash last night. I used to really enjoy their ghost pepper wings, however they are not the same as they used to be. Now, they are just the regular wings, with a ton of some mysterious, gross orange powder all over them. Idk what it is, but it reminds me of that powder that movie theaters have for the popcorn. Popeye’s G.P. wings suck now. I would’ve included a photo of them, but they are already in the trash, along with 2 of the sandwiches, at the curb.
Not only that, but all 3 of our Spicy Chicken sandwiches had pickles on them. We specified NO PICKLES. Even when you take the pickles off, you can still taste the pickle juice. So, yeah…no good.
This is why I hate ordering food delivery..especially third-party food delivery. You get the food, it’s all wrong, and there’s nothing you can do about it unless you drive to the restaurant. Kind of defeats the purpose of delivery, ya know?
Do better Popeye’s. You seem to have fixed your staff…that’s good, now fix your wings and attention to detail.
… moreNot only that, but all 3 of our Spicy Chicken sandwiches had pickles on them. We specified NO PICKLES. Even when you take the pickles off, you can still taste the pickle juice. So, yeah…no good.
This is why I hate ordering food delivery..especially third-party food delivery. You get the food, it’s all wrong, and there’s nothing you can do about it unless you drive to the restaurant. Kind of defeats the purpose of delivery, ya know?
Do better Popeye’s. You seem to have fixed your staff…that’s good, now fix your wings and attention to detail.