David Blumberg
This McDonald’s is really good! Service was friendly and helpful (we’re jamming the Monopoly rewards is tough in some McDonald’s is they’re not trained well).
Food was hot and fresh
… moreDanae Chavez
I understand that fast food environments can be busy and stressful, but customer service is still an important part of the experience. I recently placed a mobile order through the app, and my teen went to pick it up. I forgot to press the “I’m here” button, which was my mistake.
However, instead of calmly explaining that the order had not been checked in yet, the employee told him the order would not appear unless I was within a certain radius. The interaction was handled in a way that made him feel uncomfortable enough to call and ask me to cancel the order.
This situation could have been easily resolved with a simple and polite explanation about the check-in process through the mobile app. Clear communication and basic courtesy go a long way, especially when interacting with young customers. I hope additional attention can be given to ensuring all guests are treated with kindness.
… moreJim H
I typically rate every McDonalds I go into (which isn’t very often) a 3 star. It’s good in a pinch, but fast food isn’t my everyday or even every week kind of thing. This McDonald’s, however, was clean, had an updated interior, and the staff were friendly and quick with my order. It was 6:35 AM on a Saturday, and I was pleasantly surprised with how alert and polite the staff were. Well-done!
… moreJodie Bowes
I ordered the Bacon Buffalo Ranch McChicken it was very disgusting. They barely put any sauce on it. I added more. The chicken was very rubbery. I ended up throwing it away. It was so rubbery I couldn’t even eat it. They was also very stingy on the fries.
… moreReisse Cochran
0 stars!!!!! do not go here. sat in the drive thru for over 30 minutes to find out they are closed at 940 when we placed an order at 930. online says doesn’t close till 11. due to short staff. insane. all the cars infront of us did mobile orders as well and somehow got there food. we were told to cancel the order.
… morexl ThomAs lx
They refuse service to people on Electric bicycles, but yet people can walk up through the drive-through and still use the service. Two of the bosses there accosted me for being on an electric bike. I put in a corporate complaint on the two females refusing to serve me. Quite rude and you know who you are losers
… moreJessika Rice
THE BEST McDonald’s around. This is the only location that my food is always hot and the staff is always wonderfully nice! I never have had a bad experience yet coming to this location (breakfast or lunch!). They should go to the downtown meadville location and show them how it’s done.
… moreTara Gologram
They made my Big Mac wrong. I did a mobile order like I usually do went and picked it up. The big Mac was constructed the wrong way. Still ate it and didn’t complain, but I did have to sit in the drive-through for a while.
… moreBonnie Hume
Dining room smells like sewer.
Wouldn’t go in restroom because it smelled so bad. Left right after we walked in. This problem has been on-gong.
… moreJen Shaffstall
Went through the drive thru. The people were super friendly and quick and the food was hot and fresh.
… more